After my sister died it's taken over six months to get the employees to relay what was required to…read moretransfer my inheritance. They were too cheap to mail a check with tracking and delayed the transfer several more weeks to get me to pay for postage. All her other investments were immediately and kindly forwarded without any hassle. GJFCU just demanded I pay off her Visa or they wouldn't release my inheritance. The fact that there were multiple beneficiaries on several accounts made no difference. After paying the debt, no communication followed to confirm it was closed and paid off. As of June, I am still waiting for closure of a savings account, transfer of funds, and communication from the bank officer. My sister never intended her gift to be such a frustrating and intimidating experience. ​

Used this Bank for years and they know us by name. These small credit unions are better then bigger…read morebanks. Highly recommend this bank!

Before we start, I want to make it clear that this is not my experience, it is my mother's. She…read moreusually doesn't leave reviews, but this situation was serious enough that she feels it's important to share. I'm making this on my Yelp account as well to spread awareness of what she and her company had to go through at this bank. There was an issue where scammers impersonated the bank over the phone, and while that part wasn't the bank's direct fault, what happened next was extremely concerning. Once they gained access to her work account, over $12,000 was withdrawn from said account without any alerts, flags, or security warnings from the system. For a financial institution handling large accounts, the lack of fraud detection and response was shocking. There seemed to be no safeguards in place to catch unusual activity or prevent such a large unauthorized withdrawal from going through. During this, customer service seemed lacking and dismissive, brushing off concerns. She told me that they had barely any sense of any ownership or ugenency towards the massive loss. She is currently working with another company and taking legal action, as this has also happened to others in similar situations. Overall, she would not recommend this bank for large business or high-value accounts. Security and monitoring need significant improvement, and trust in their systems has been completely lost.

We have had an extremely disappointing experience with Timberline Bank and feel obligated to share…read moreit. Despite trusting them with significant business funds, our account security was not adequately protected, and thousands of dollars were fraudulently ACH'd out of our account. Throughout this ordeal, the bank's customer service has been dismissive and unhelpful. We have felt brushed off at every step, with no sense of urgency, ownership, or genuine concern for the impact on our business. In our experience, Timberline Bank has taken no responsibility for what happened, nor have they provided any meaningful support in resolving the situation. Based on how our case has been handled, we no longer have confidence in their ability to safeguard our money or stand behind their customers when something goes wrong. We want other customers and business owners to be aware of this before deciding to bank here.

Rae has so much wisdom to share about building wealth and setting our family up for success! She's…read moresmart, creative, non-judgmental, and will meet you where you're at. I know I can come to her with any question and she genuinely cares about helping her clients succeed. Thank you Rae!

In my 25+ year career in financial services, I have worked with many wealth advisors in my personal…read moreand professional life. Rae has been the best partner to work with, someone who really listened and navigated my complex financial needs. A true fiduciary, she helped provide recommendations and strategies that best met my personal goals. She really listened to my short and long term needs, and helped with a balanced approach - making the whole experience easy and comfortable. I have recommended her services to friends and family.

Had an excellent experience working with Steve on a forensic engagement. His work was top notch…read moreand he delivered at a reasonable fee. Will certainly refer this work to Steve again. He was timely and had great communication throughout. True professional.

My name is Misty Durnford, CEO of Fresh Start of California, LLC. I found Steve Hovland, two years…read moreago when my business was on the verge of falling apart. I am writing this letter to inform you and make a great recommendation for CFO and forensic accountant. Steve possesses great organizational leadership qualities. Furthermore, he has an abundance of knowledge of all technicalities regarding finance, accounting, and so much more. He would be a huge asset and great resource for any organization and has my most noteworthy proposal. So grateful to have found you, thank you for everything Steve.

Well what can I say, Laura Holm was amazing by far the best experience I've had buying a home…read more After buying 2 others in the past and both being such a pain I wasn't looking forward to the process again at all. But she rocked it, answered every question I had, stayed in touch with me the hole time with how things where going and most of all helped me with getting everything that was required to get through this. She was by far the best part out of buying this home. I highly recommend her . Thank you Laura!

An incredible agent and team that is attentive, kind, and helpful. Insurance (and the situations…read morethat require it) can be tough to navigate, but they make it a little less daunting. Highly recommend Rick and his team!

Helpful, responsive, caring, affordable! Rick and his team are caring and go the extra mile.read more

Sean took a lot of time to explain all of our options and went as far as telling us what we should…read morechange with our previous insurance company if we stayed with them. We chose to go with him because of the time he spent really looking at our situation and working with us. I highly recommend his office - everyone there has been super friendly!

I have had car insurance, homeowners insurance and other kinds of insurance in the US for more than…read more13 years. During that time I have met and interacted with more than a dozen insurance agents. Sean Steimel is by far the best insurance agent I have had the pleasure to work with. He's incredibly professional, thorough and takes the time to explain and understand your true insurance needs. He's the first insurance agent that has actually sat down with me to explain insurance coverage that I had and didn't need and the insurance coverage that I needed and didn't have. Don't look any further as Sean is hands down the best insurance agent you can ever find.

Great customer service, rates are inexpensive. They were able to beat my current insurance and…read moreincrease my coverages!