The very helpful local owners have operated this gem for eons in El Paso. I was amazed at what an…read moreexcellent variety of quality products they had packed into this compact shop. I had recently purchased my supply of Natures Plus and had a little difficulty locating a source here, so knowing this place is so conveniently located on Montana was a nice suprise. I prefer to support the locally owned businesses, given a choice, rather than the places where the employees have no vested interest in its success or failure and their lack of customer service is a testament to that truth. Not so here - the owners really know their stuff. I'll be back. When you go, say hello to Simon for me. Hes such a handsome fellow. *wink

I was referred here by my Physician. I have never tried CBD oil before. The owners father was very…read moreknowledgeable about the products and used them himself. My husband and I have some anxiety issues and inflammation. The man told me everything about the products history and where they buy or from, which is the manufacturer. Thank you for all the education you provided me! Go see Marlene and her father if you have CBD questions!!!

Matteo is the absolute best customer service person I've ever come across. He's always so helpful…read moreand is always there! However after doing two extremely large transactions we were made aware that the employees do not recognize compensation or even commission off those large purchases. I really hope the company remedies this and allows employees to receive some commission off of purchases over $500, other than that our favorite shop to go to thanks to Matteo and Matteo alone. Would be five stars if employees received something doing extremely large transactions.

I recently visited El Paso Smoke Shop and was thoroughly impressed by the impeccable service. They…read morehave so many water pipes to choose from, the employee was very attentive and knowledgeable he provided excellent customer service. I definitely recommend this place for all your smoking needs

I went because I needed some pants shoes and a shirt for folclórico when I had my first…read morepresentation and used them they were awesome super comfortable. So in my opinion this is a good place to shop if you need folclórico things. I recommend this place very much.

I can't give enough praise to Sonia and Floral Expressions. I am from El Paso, but live in Dallas…read more I send flowers on various occasions to my family in El Paso. The wonderful customer service experience begins the moment the phone is answered. Sonia is always so friendly and helpful. I know nothing about flowers! When I call, it is so refreshing to be able to describe the occasion and Floral Expressions puts together the perfect bouquet. They even go the extra mile and help me figure out what the card will say. I have always had nothing but positive experiences. On one occasion I sent my aunt roses. My aunt sent me a picture and they were gorgeous. My aunt told me that they looked beautiful, even a week later. I trust Floral Expressions so much, that I wouldn't order from anywhere else.

The best florist in El Paso! Each time I have ordered, they have surpassed my expectations in…read moreservice and quality of the arrangements.

Wonderful store and great staff. My big issue is they serve small business owners who have…read moreschedules- that have their time open from 10am-3pm. It's 10:15 and the doors are still locked out front. This isn't the first time, in fact they show up whenever they feel like it, it seems. At least post hours as "whenever we feel like it." The selections of flowers is wonderful and this place is a must for local floral designers with great prices, but please- more reliable employees would be fantastic.

I have been going to this establishment for years. I think it's time they consider an update to the…read moreestablishment. It looks dirty and old. I think it's years since they have done anything to the building. Their ribbon selection is very outdated. The customer service associates are hardly friendly. Feels like you're bothering them. The store is dusty and its display windows have no market appeal. The store is a little depressing. It has not kept up with the times. Sometimes I ask myself if it's worth the trip to downtown. What a shame. It had to be the once to find everything you needed for florals and supplies. Margarito took such good care of you. Took your orders. Helped you find what you needed. Took your purchases to your vehicle. I was glad to spend my dollars there. There were many times I spent a few hundred dollars there. It was worth it. Really friendly. I would find everything I needed for Christmas and wedding decor. Now, they don't even acknowledge you when you walk in. The times have changed. Sometimes paying a little bit more elsewhere is better than unfriendly customer service. We miss the old M&F.

I highly recommend this shop. Shirley was SO helpful and accommodating. First time using their…read moreflower delivery services, but I will definitely make them my go-to florist in El Paso moving forward. I live outside of the state, and wanted to send some flowers to my grandmother. I called the shop and was able to conduct business over the phone. Shirley helped me with this process and ensured the arrangement would be beautiful AND meet my expectations. She sent me pictures of the flowers prior to delivery and I approved. Let me tell you- I was not disappointed. Not only was the arrangement one of a kind, but they delivered within the hour of my call. 100% great customer service!

they were all so sweet! very attentive and very caring! i went in needed for my moms birthday and…read moremother's day and she made the bouquets in under an hour! great service and so much love and family orientation. they value their customers and care. they treated me as part of their family !

Great place, boss is very knowlgeable. I highly recommend this place. I was able to explain what…read moreI wanted and gotit perfectly