Yes, I'm employed by Virtua, but they truly are an overall stellar organization!…read more I've been both behind the scenes as an employee and behind the table as a patient. This location is housed in the large Renaissance Square and it's a very pretty office; the suite is a decent size as well. Fabulous therapists, clean equipment, and appointments are surprisingly plentiful. My son also had PT for when his clavicle was broken in his gym class :( They got him whole again and more confident in his arm/shoulder use.

I waited 4 months to get in to aquatic therapy and I'm so happy that I did. Cheryl at the…read moreMoorestown location is amazing. She is knowledgable, caring, and took the time to developed a care plan that was specific to my medical needs, even "inventing" new exercises to assist in my recovery. I've been to many other PT groups and Cheryl is by far the best therapist I've seen.

2 weeks later after expressing my concerns to the director Richard. He has never gotten back to…read moreme. Run in the other direction if you care for your loved ones. Contacting an attorney tomorrow.

It took a call to management to make a nurse give my mother a list of her medications, which she's…read moreentitled to see as a patient. It took days for them to acquire and give her prescribed Robitussin for a cough. My mother's call bell to care for her colitis was answered by an aid that said she'd be right back. Almost an hour later, she was told that the aid had gone out to get food (and apparently forgotten about her). When I brought this to the attention of the nurse in charge, her first response was to blame the patient because "she has to press the bell for us to help her". She was visibly annoyed that a family member asked about her care because "I just told her that 2 minutes ago". After she was told that the bell was actually pressed, answered, and forgotten, she turned her back and walked out without a word. No apology. No treatment for my mother's condition. The nursing supervisor defended her because I'm a 6'2" guy and she "must have been intimidated" and felt unsafe. We were asked to bring in our own universal remote for the room television. For almost three weeks now, we've had nothing but a string of excuses for substandard care and lack of provisions. Avistacare is financially circling the drain, and it shows.

A SH!T HOLE FROM H*LL This place needs to be shut down…read moreimmediately. Do not EVER send anyone here! The staff is completely ignorant, belligerent, inept, careless, and downright malicious. My medication was administered wrong nearly every single day, the PT and OT was virtually nonexistent, the aids are the scum and scourge of the earth, the nurse manager LIED to me in what became an actual argument about x rays my doctor needed, and whether or not I should have had the foley that was a medical necessity. The food did not meet my dietary requirements one single day, and was otherwise uncooked, soggy, cold, and inedible. Elderly patients are left to sit in the filth and scream and cry all day and night, for help that never comes. Aids are supposed to be trained to know how to help a non-weightbearing patient from bed to commode and back, but not only are they completely inept, they are belligerent and unwilling. Worse still, patients are left to wait 30-45 minutes for anyone at all after ringing the call bell, then whoever comes in, stays only a few seconds, then leaves the room. One nurse was more concerned about going to wawa, than getting my medication. I had to sit in my urine after a bladder spasm, for TWO HOURS because the aids were watching a football game, and one wanted to go on break. Then I was yelled at for asking for help again. On another occasion, an aid named Shmeeka,hooked my foley catheter to the statlock on my leg wrong, then screamed in my face when I told her it was incorrect. Another time, after she hurriedly put me back on the bed after using the commode, she left me with the tube wrapped around my other leg, and hooked the bag to the opposite side of the bed, causing it to pull excruciatingly. She was also completely unwilling to empty the bag until it was completely full, which does not allow drainage, causes very painful bladder spasms, and causes UTI. Of the two months I spent there, my foley was only flushed twice. One aid named Mica and whoever was helping her, mocked and belittled me while helping me use the bedpan, then when I spoke up for myself, they left me trying to balance on it, with stool inside. After that, she no longer helped me get washed up, and my mother had to come and take over. Every single night, ALL night long, the staff is out in the hallway talking at a sonic boom, laughing, and watching TV at an ear bleed level. After suffering a traumatic rape as a teenager, I made the staff aware th a t I did not want men in my room alone with me. This was continuously disregarded, and one of the male nurses I was assigned, named Faith, came in my l room not long after me asking him to leave, and asked if I wanted my suppository. I was confused and told him I don't take any. He insisted, I said no. He said he was going to check, came back, and insisted again. I said no, and had to spend the rest of my time there with a PTSD I hadn't had in years.Not only was it highly suspicious that he wanted to give me a suppository I do not take, but the mere idea of a man doing this to a woman, a woman who had to repeatedly explain the private and traumatic reason I did not want to be alone with men in my room, is not only malpractice, it's disgusting, intentionally damaging, dangerous, inexcusable, and a VIOLATION of patient rights. On addition to all of this, the PT manager wasted half an hour of the very little time and opportunity I had to recieve PT, with unsafe, ignorant, and illogical demands that showed she knows absolutely nothing about patient safety or physical therapy at all. Another PT staffer named Amy did the same, and repeatedly made very insulting comments about me in front of everyone in the gym, then accused me of lying about it two days later. The OT therapist repeatedly told me to get into the wheelchair or commode on the left side of the bed, the side I am disabled on, and have very little mobility, even though she was told by her boss to help me transfer on the right side of the bed. My time here was a clusterf@ck of personal violation, gaslighting, unhealthy, extremely painful, unsafe, unsanitary, mentally, emotionally, and physically traumatic conditions I repeat, this place is a SH!T HOLE OF EPIC PROPORTIONS. Do NOT PLACE ANYONE IN THIS GODFORSAKEN MONEY-GRABBING, DISGUSTING, POS, H£LL PIT.

I went to visit a friend that is here after a stroke. I'm most surprised how unclean this facility…read moreis. I expected so much more from this type of place. The staff was friendly and seem to enjoy their jobs. For the most part, the equipment and beds all need to be updated. Paint is needed on the walls. This place needs a good upgrade.

The staff here is absolutely amazing. They care so much. they have carnivals and parties for the…read moreclients on Christmas

We have been truly blessed!…read more When my son was leaving treatment they recommended that he go to IOP at Humble Beginnings. Having no experience with any of this we put our trust in the treatment facility to guide him in the right direction. Humble Beginnings is very client focused. They helped my son with finding his root issues and have given him the guidance to be able to correct his behavior. The care of the staff is unbelievable, they are kind, knowledgeable, caring and definitely can relate to their patients. From the moment I stepped into their office I knew my son was in the right hands. They genuinely want to help. The program they have at Humble Beginnings is amazing as well as the attention that they give to the families. My son continues to go there and is making great strides in his recovery. I would highly recommend Humble Beginnings to anyone in recovery for drug and alcohol addiction.

My mother was a resident here for two years, and the nursing staff - those in direct contact with…read morepatients and residents - were fine for the most part. Lots of lost socks and misplaced or stolen little items, but my mother was cared for properly and with care. However, the admissions director, Patrick, was downright cruel to me and my family while we were completing the Medicare process, which was a nightmare. He seemed to delight in making us cry as he threatened to basically dump my mother at our door because the process was taking too long. We will never forgive him for that. It was horrible. The director was also cold and worn out, fake-friendly. I give this place three stars because of the actual caregivers, the ones paid little, with the most daily stress. Otherwise, try to find someplace else if you can.

From the owner: ManorCare Health Services skilled nursing and rehabilitation centers offer post-acute services for…read morethose transitioning from hospital to home. This specialized quality care helps shorten or eliminate hospital stays, laying the groundwork for a successful discharge. Some of these services include: high-intensity physical, occupational and speech therapies, cardiac recovery, stroke and other neurological recovery care, skin and complex wound care, I.V. services, diabetes management, oncology care, and orthopedic and joint replacement recovery. With individualized programs and a variety of post-acute services ManorCare offers rehab hospital caliber health care options to meet the unique needs of patients and ensure that they receive outcomes-oriented care that will speed their recovery and their return home.

Very professional and friendly staff. Clean facility Residents are happy and well taken care of.read more

To whom it may concern, I started paying my mum's Rehab with…read morecredit card, because Cigna Managed Care Medicare canceled coverage with only 48 hrs notice. However, my mum needed her diaper changed and the understaffed night shift took 1hr 15 min to change her. How can we avoid this from happening again?

I would not recommend this facility to Lucifer A.K.A the devil that's how bad it is.THE FOOD,90…read morePERCENT OF STAFF DONT CARE AT ALL I ASKED FOR A Urinal to five different people I finally got one after waiting over 5 hours and expressing that if I did not get one I will have to urinate on the floor,next I needed extra blankets and pillows not for me to be comfortable, but to keep my leg elevated.I asked 6 different staff members and after telling that I was going to have my family bring them and waiting over eight hours I finally received them.IF you want someone to suffer send them to HELLCARE center in cherry hill a.k.a aristacare my experience is so bad that I'm working on contacting the state if you don't believe me then come here and speak to different patients that are currently in this facility.The only reason why I gave it one star is because it will not let me give it no star

I'm sure that some people have good care, but if you are on floor 2, it is not good at all. The…read morestaff enter, and you won't see anyone until the next shift. The room is dirty and is made up, If you help to go to the bathroom, you can't get someone to help you.

Although rooms are dated (they're in the process of renovating), the staff is super nice and…read morecaring. Quality rehabilitation with knowledgeable and friendly staff who made my family members stay a positive experience. Looking forward to when the Camden Virtua Lourdes Hospital renovation is complete. I'm certain it will be top drawer.

Best rehab in the region. Located inside a hospital so…read moreacute care is just at steps away

I can not say anything bad Bout this place. They are 3.5 stars and I have not had a bad experience…read morewith no one here. My mother is always clean. I met all her nurses amd aides. And they all been friendly and always showing attention to my mother. This place has got her doing much better from when she got here. Thank you to all my yelp friends that sent prayers, well wishes and just words of encouragement. All of you are so appreciated

Care is very good and management treats patients and their families like family. Facility is…read moreupdated and looks like a hotel. It is very homey and welcoming to all.

I had Alice Campanella for my chronic tmj. I had this issue for over a year and after seeing her a…read morefew times the relief was amazing! I tried everything prior, dentists and shots they gave me and acupuncture, nothing helped even went to an ENT. She deals with this issue with such ease, not painful, and I am so glad I saw her for my tmj. I went for awhile and did exercises at home she provided too. She is definitely an asset to Novacare and my tmj stopped completely, I was in agony prior, so thankful I saw her and got relief.

Rarely does a business truly deserve five stars, but this is one of them. Everyone is so friendly…read moreand the physical therapy is great. These are seemingly simple things to do, but they're often not done and when they are it's not done with the consistency of this NovaCare center. I mostly worked with Ashley the manager and she's fantastic. From the initial eval to subsequent treatments she's been very knowledgeable and gave me a great timeline for my recovery of some loose ligaments of the ankle. The therapists are also very helpful in regards to some products I should purchase for home use. I always have fun here and the hour goes by so quickly. it involves an instrument assisted massage which is the absolute best part. And the facility itself is also very attractive. There's tons of natural sunlight that shines through and really all these small characteristics turn into an overall positive experience!