Justice Refrigeration, Heating and Air's complete lack of communication, minimal- effort service…read moreresulting in no diagnoses but an expensive bill, disrespectful front desk lady who yells and hangs up on customers with concerns and questions they cannot answer due to incompetence, multiple visits with multiple reschedules over a week wait between each, and blatant disregard for client health concerns makes this company one of the worst in the state. We called end of July for LOW airflow from our vents and a "call serviceman" code on the thermostat. They came out that week, were at the house for less than an hour, topped off Freon. Left with no update, but now there was a FAILURE code flashing and we had ZERO airflow at all. It took them a WEEK to give us an update. During that week long wait for an update, we repeatedly called and texted both known numbers. Our texts were "read" but never responded to, meaning our concerns were blatantly ignored. They came out the first week of August after our complaint the issue was made worse. He came at the end of the day for less than an hour, only reset the thermostat, and left again with no update for over a day. We got home that day, failure code was STILL there and we had NO airflow. At this point, it was 80-82° in the home and had climbed an average of 2°/ 3-4 days with it being 90-110° outside and no way to cool down. He finally came back out going into thr 2nd week of August and AGAIN was there for less than an hour with zero update for 24+ hours, despite reading texts and receiving multiple calls. We are going into the 3rd week of August with the same failure code, NO airflow, 84° in the home, and no one has reached out with a solution or to schedule us. I own desert geckos and I have had to turn their heat source off (which I shouldn't have to in Nebraska) because their tanks reached 100° inside in a matter of 2 hours which is DEADLY to them. Our working dog is unable to cool down and is left panting for hours which causes serious health complications. This is by far the worst customer service I have received by any company and I would never recommend them to anyone.

Matt is great. He is responsive, professional, and knowledgable. He has helped us with our…read moreancient AC unit twice already. I would highly recommend Justice!

I have had Custom Cooling & Heating for many years. They have done repairs and have an annual…read moreservice contract. They are the BEST! Very dependable and great customer service.

We purchased a newly built townhouse in Lincoln in June, and we noticed in July that the air…read moreconditioner was barely cooling the house. Enter Custom Cooling & Heating, two kind and helpful gentlemen who were very experienced. They checked everything out and found our unit was low on freon, so they charged it up. It is now cooling the house easily, and we are thrilled. Then, when I called to pay the bill, the woman I spoke to was so kind and helpful. What a great group of people! You will not regret hiring this company for your cooling and heating needs!

Our furnace and air conditioner was over 40 years old and needed to be replaced. Doug and his team…read morecame out, replaced the air conditioner and furnace and hauled the old stuff away. They were on time, professional, honest and made sure we understand the process that was going to take place. I would highly recommend them.

From the owner: Without the proper HVAC system, keeping your home comfortable year-round can be difficult and…read moreexpensive. Trust the NATE-certified technicians at Doug's Heating and Air Conditioning to find the perfect heating and air solution for your property and budget. Located in Lincoln, NE, this full-service HVAC contractor will ensure you get the efficient air flow and comfort you deserve. This fully licensed and insured HVAC contractor has been serving residential and commercial clients, as well as new build and construction contractors, with superior repair and installation services for nearly 20 years. From furnace and air conditioning repair to heat pump installation and radiant heating services, Doug's Heating and Air Conditioning can handle even the most extensive jobs. Owner Dave Oberhauser will be present on every job to guarantee the absolute best service. As a member of the Home Builders Association of Lincoln, you can trust them to use industry-leading products, such as geothermal heating, that will reduce your bills and last for years to come. In the event your system unexpectedly malfunctions, this HVAC contractor offers 24-hour emergency service, so you can get back to living life comfortably as soon as possible. If you live within a 30-mile radius of Lincoln, call Doug's Heating and Air Conditioning at (402) 643-5711 to speak with one of their friendly associates or visit them online for your free estimate. You can also visit them on Facebook.

Simply the best in helping to get the right furnace filters at the best cost!!…read moreSaved me money which was very much needed. A big Thank You to Luxury Comfort Solutions!!!!!

I am very happy with their performance. I have them installed a range hood and pipe it outside…read more They were very professional and made sure it was perfect. I will higrecommend them to all my friends.

My inspector relied on this company during my home purchase, and the result was extremely costly…read more They cleared an HVAC system that was already failing. Despite having a home warranty, every HVAC professional who later serviced the unit said the problems should have been identified at the time of inspection, leaving me with major out-of-pocket expenses and in need of a whole new HVAC in under a year.

It was ridiculously quick and easy to get an estimate setup with Jim on the phone , he's very…read morehospitable and professional. Vince their Technician came out to do an estimate, he was polite and respectful of our house and house rules. He wore boot covers and sanitized his hands at our request with no complaint. He took a look around and made sure we knew what he was talking about. I look forward to having Pure Comfort as our go too HVAC #1 service provider.

We had a problem with our kitchen under-counter lighting. I described it as rope lighting to them…read moreon the phone but I was wrong. When they came out they did not have the right parts. They tried to make it work anyway but with no luck. They described the part I needed and I told them I would go get it myself and put it on and that was fine with me. He showed me what I needed to do. I got a call the next morning from the electrician's boss and he said they would like to come out and do it right for no extra fees. I was very happy that they were willing to come back out and make it right and not charge an extra trip fee - especially since it was because of my incorrect description. I appreciate the service and the extra effort. Thank you!

Wrote a check in June to cover my service plan. It wasn't cashed until November when they came out…read morefor my next service. They "don't know what happened."