My wife and I visit the New Castle Farmers Market fairly regularly, but two weeks ago we went to buy produce at Lee's Produce and was terribly disappointed with the cashier and her rudeness.
The problem started when My wife purchased a pre-package 1lb bag of grapes that listed for $3.99 a pound. We weighed the grapes on the produce scale and it weighed out at exactly 1 pound. I did this for several of the packages before we went to check out. Once we checked out, we noticed that we were charged $5.45 for the 1 pound bag of grapes. We asked the cashier why this happened and she told us that the scales that the customers use were only an estimate of the weight, but in the same conversation she told us that their scales were certified and calibrated to standard. When we protested about this inconsistency she became very rude and tried to embarrass us by saying that everyone knows that the scales are estimates. ALL SCALES SHOULD BE CALIBRATED TO THE SAME STANDARD, otherwise the customers are being cheated.
I believe that we were being taken advantage of so we went and talked to the mall manager and reported this incident. This manager was very nice and gave us 10 mall dollars to spend and apologized for the way the Lee's cashier acted.
We will continue to visit the New Castle Farmers Market, but never will we shop at Lee's produce again.
The Benjamin's
Bowie, Maryland read more