I ordered a bradington sofa and two reclining chairs from Hermans and I had terrible experience…read morewith the store and particularly the owner. I ordered the furniture in August 2021. I was given a March 2022 delivery date. More than a month after placing the order and paying the deposit, the sales person called me and said the sofa leather was discontinued. At that point I had already ordered a rug and coordinating chairs making it difficult to choose a replacement. Why didnt the sales rep confirm the leather color at the time of deposit??? When March 2022 came the sales rep called me saying there was a delay until April. In fact there were multiple other delays and the sofa was not delivered until August 2022 The sales rep never bothered to proactively call me with updates. Each time I had to call her after multiple missed delivery dates Additionally the sofa was initially delivered with a broken electric part for the reclining seat. Finally when the chairs were in, more than 1 year after ordering I called the store and asked for a discount for the second delivery charge and the lack of information. The extremely rude owner called and tried to say we're not going to sell you the chairs now, even though I had a sales contact and paid a deposit for the chairs. Unbelievable!! He finally agreed to deliver the chairs but said he wasn't going to handle any warranty issues even though that's the stores responsibility according to the manufacturer. Save yourself a lot of hassle buy from somewhere else!

Long established furniture store with a good reputation. I recently bought a Lazy Boy chair and…read morehad some problems with it. They IMMEDIATELY sent a gentleman out to look at it. Parts had to be ordered and upon arrival the chair was set back to its original condition. Very pleased with the polite and efficient treatment that I received. I have bought from them before, and certainly will buy from them again in the future.

Design service with Jan extremely helpful! She is great with color and keeps up to date with…read moretrends. Pricing for furniture seems reasonable, but I couldn't afford the cornice boxes I wanted - so I guess I didn't need them!

From the owner: Furniture and Interior Design Largest selection of…read moreupholstery in area. Norwalk : Craftmaster : Rowe : Lane and More Serta Mattress Gallery Interior Design Service By Jan Brindle Degreem in INterior Design Custom Window Treatments.

We had an excellent experience with McCready Interiors. We worked with Kathleen in the store to…read morefind the best sofa and loveseat for our home. She really took her time with us to make sure we were confident in our choice. We never felt rushed. She was also very patient and kind with our young children who joined us! She spent time helping us choose fabrics and talking through all the details. She also made sure we knew the cost of what were looking at during each step so we could make informed decisions. Delivery was also a great experience. The two gentlemen who brought the furniture were quick, helpful, and professional. A great experience from start to finish.

Beautiful furniture and always great design by Audrey. Delivery is always on time and they respect…read moreour home. They have always worked with our budget. Go check them out!

The Granary has beautiful furniture, but if you want custom made pieces, look elsewhere. After…read morewaiting 3 months for my piece, they did not follow instructions. I didn't like a shelf so close to the floor, because I wanted to be able to clean under it, with ease. I also wanted the shelf to be 14" below the drawers, so that my CPAP machine could reach my bed. When it was delivered, those instructions were on the bill, and yet, they still didn't adhere to instructions. They did not communicate with me, unless I called and called. I paid nearly $600 for this sofa table, so I expected to get what I ordered. I was so tired of hassling with them, that I chose to keep the piece, rather than wait another 3 months. I will not shop at The Granary again.

The Granary has amazing quality and fair value. I had a a cheap entertainment stand in my home. I…read morealso have 2 young children. They tore up the cheap pressed cardboard entertainment stand in like a year. The doors fell off and it was all scratched up. We started looking for a new one. All the low quality options at Target and Wal Mart were pretty expensive. We ended up going to The Granary and for not too much more money we purchased an oak custom made entertainment stand. It has held up very well and we are so happy with it. The Granary quality is unmatched with friendly and helpful staff.

Stopped in to shop for a sofa and 2 chairs. There were 2 sales people working and no other…read morecustomers in the store and yet I was not helped. Even when I asked a question before I left the store I received a vague answer. This was a very disappointing experience. My first and last visit to this store!

We have moved onto Catawba z island and Julianne has been right by our side getting the place to…read morelook great

Family-owned, friendly service, and fair prices…read more After shopping around quite a bit, Richard's Carpet Outlet hooked me up with a better price than Lowe's or anywhere else in the area. Service was friendly and I did not feel pressured to make a purchase by the salesperson. The installation process was quick and painless. Overall a very pleasant experience, I would definitely recommend.

I am giving them one star due to their poor customer service I had received. I had plank flooring…read moreinstalled that, over time, separated in several areas so i called to get them to check on this. After a couple more calls finally arranging a time they came to the house after 2 weeks I contacted them to have them tell me "never seen this before and don't know what to do"! They did NOTHING for me so beware if you use them.