The service I have received at Shirley Quattlebaum State…read moreFarm Insurance office has been outstanding!!!!! The business is easy to enter and leave, her staff is efficient and very helpful. I deal with Stefani Nelson who always answers any questions i have and is very knowledgeable. I always get quick clams service when I have needed it!!!!

Overall the ability to communicate your insurance needs with this organization falls short at…read morealmost every level. Updates to vehicles have consistently been placed on the wrong vehicles. Full coverage has been removed on certain vehicles mistakenly due to poor internal communication techniques. Due to the length of time with the company we have held professional patience even after loss due to their error. Further shortfalls during the last 12 month reporting period show a dramatic inability at all levels to communicate customer requirements. Cancellation of the wrong vehicles caused a lapse in coverage. This type of practice shows a highly probable lack of quality assurance. Lending customers possible grounds for seeking coverage elsewhere where proper training techniques are strictly adhered to and management holds all accountable professionally. Unfortunately the majority of mistakes have been at the management level leaving a total loss in professional confidence. As a family with resources both monetarily and socially we look toward assisting everyone and still hold patience. For families who find themselves in these situations, stand advised. Check your policies, call to follow up on coverage. We stay strong as a community by assisting one another and understanding we all make mistakes, but a family of lesser means monetarily due to youth or situation out of their control could have severely suffered if they incurred the losses we experienced due to lack of proper communication.

Tesha and her team are the best! She always gives me the best advice for my auto and home insurance…read moreneeds and they're always so friendly.

From the owner: Our mission is to be the first choice for insurance and financial services for Cullman County and…read morethe surrounding areas, while still servicing State Farm customers all over the States of Alabama, Mississippi, and Tennessee. We do this by exceeding your expectations and building relationships through community outreach. License #: AL-740437, MS-10714102, TN-3001053127

Sam has been helping me since I called State Farm a few months back. My dad referred me to State…read moreFarm. He has his insurance with you all and he highly recommended I take out insurance there because I was telling him how much mine had gone up and sure enough Sam was most helpful and saved me like $60 a month on my full coverage car insurance and he's helping me with life insurance and he is totally on top of his game! I highly recommend State Farm and Sam as an agent!

I have been working for months for someone to help get us on track with the best rates for all our…read moreinsurance needs. JD worked really hard for us considering we were look at all our insurance needs! super grateful to him! OUR homeowner's insurance went from 3572.00 a year to 1750.00 a year. our Auto for the same coverage went from 388.00 a month to 204.00 a month. Thanks JD