My partner has just been royally ripped off by this garage. He walked in as our car had a flat with no spare (the spare tyre had only just been fitted as we had a flat a couple of weeks previously and had not yet repaired it) and was parked just round the corner. The owner offered to tow him home (about 4 miles away) and advised him to phone the garage about replacing the tyre when he was home, suggesting that the garage would be able to offer this service to him at home. They charged him £63 for the tow and when he got back and called the office, they denied all knowledge of the conversation and their 'service offer' and were rude and offensive on the phone. For me, this is typical rogue trader stuff and unfortunately the garage are not members of any good practice organisations. So beware! Perhaps, as a man, my partner should have been more savvy but as a woman myself, this is typical of situations have been in myself, as have female friends I know. read more