I use lee taxis all the time I was not very happy today I got a taxi from ringstead to Luton airport I used tge same taxi firm in Feb and it was £70 today tgey charged me £102.00 not very happy with this !!!! read more

DO NOT USE !!! Let down again. No taxi turned up, I called and they said we are just allocating a driver, they were already late!! We stood out in the rain and in the end walked to our destination. Absolutely rubbish. I have heard they have been taken over by Swift cabs, which nearly cost us our holiday by not turning up and nearly missing are train. I will be using Uber from now on. Never again!! read more

Taxi didn't show up and I was charged £5 for a no show despite being at the address stated and waiting outside in the cold. Scammers

Really annoyed! Tried to book a trip for my family from Stansted to Wellingborough in the app... showed 95£, then got a call from the office, saying I need to pay in advance and a driver is 35 mins away from there and I'd get a text link to pay, this never happened and no call back to tell me anything! I then called back again and was told they'll send a driver in about 45 mins, got charged an untold amount of 100£ to my card and that I would get a text with the car information... that never came either! Called back again and was told 1-1.5h !!!!!! This was 25 mins after I had booked it!!!! Absolutely mortified with Lee Cabs about being told nonsense before as I would have simply booked a local service which would have been 105£ and 15 mins wait! Ridiculous service! read more

Most of drivers are professional and succeed in getting the job done on time efficiently. Yet on a particular night a driver locked me in the taxi and demanded I pay again, even after showing him my bank statement which confirmed the payment went through at the start of the journey. They then went on to call their staff - also rude. For me to leave the vehicle I had to pay again on the drivers personal card machine. To this day I still haven't been refunded, even though I have showed the company countless of times the prior first payment. I wouldn't recommend this company thus forth as they are rude and disrespectful to their customers. read more

Not even worth the 1 star, absolutely awful service. Called for 2 cabs, 1 arrived and called to see where the other one was they told us he was there and had myself in the car! to which I wasn't I was still waiting. Again they sent another one a long and exactly the same thing happened! Ended up walking home. Whats the point in asking for the name of the passenger if they are just going to pick other passengers who say they are you! will never use again read more

Rubbish. Taxi no showed baring in mind I was standing right where the car was located on the map and tried calling to them. They kept cutting me off. Then called them finally and got through. Told me it was my fault even tho I have the proof of me standing next to the invisible car that's located on the map! Once we told them that he told us he has already taken another job. Nearly an hour late for work! read more

Rude - late - called and wouldn't take a booking on the phone or tell me why - AWFUL - BUYER BEWARE!!!!

We phoned for a cab. It was late so we called the main operator to see where it was at which she was very rude. The taxi arrived which we got into at which a text was sent to the driver (we saw it while we were in the car) saying 'don't pick them up'! What a vindictive cow! Night was Sat 31st Jan 2015 read more

used them regularly for many years but not any more. booked taxi to take me to the Castle at 7pm and pick up again at 10pm for home . I do this often as I am a disabled pensioner. tonight , no pick up. when I phoned the man said I had not booked as nothing on his system. very rude. they think they have the taxi business tied up and can treat clients badly. I was told I had to wait 20mins. Driver apologised but it wasn't his fault read more

this is a great taxi firm, very relaible and cheap, the drivers are freindly and helpful, they have cars to mini buses for hire

They left me, a pregnant woman, stranded at the train station without calling to say the cab was delayed elsewhere and wasn't even on its way to me. We had to call, wait for them to find out, and then hear that they couldn't even say when the cab would arrive for. Had to cancel it and call a friend to come get me. When I called a week later to book a taxi I tried to ask how late they have to be to call and tell me they'll be late (so I'm not just standing waiting but can decide to cancel and make other arrangements) and they argued with me saying they don't wait for late passengers - so they weren't listening to my question, I had to repeat myself 5 times till they understood. In the end all they could say is they don't call if they are late. So, what? I'm supposed to freeze and watch free cabs come and go while I hope my booked taxi arrives at some point, but if i'm more than a few minutes late they don't have to wait for me? read more