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    1 year ago

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    Westside Music

    Westside Music

    4.8(19 reviews)
    4.7 mi
    $$$

    I was in a ...DESPERATE need of repairing my Kamaka 'ukulele. The bridge that holds the..."A"…read morestring was damaged; therefore, the string couldn't stay on. When I mentioned this to my manager at work, he suggested I visit...WESTSIDE MUSIC. I was contemplating on going to Kamaka, but I was too lazy to make the drive to town. Also, I was thinking that this repair could be costly. Therefore, I decided to take my manager's advice and visit WM. I couldn't wait any longer so I called WM to see if they could assist me with my situation. Uncle Ron (owner) answered the phone and he told me to bring my 'ukulele in. So, I headed down to Waipahu the next day. Uncle Ron was nice enough to look at the damage and figure out a way to repair it. Well, it took him less than 5 minutes to repair it! Wow, he is a ...GENIUS! The buggah knows his stuff...I tell you! He also helped me tune the new "A" string that he replaced as well as the other strings by using a tuner. Then, he helped me figure out the 'ukulele chords to a song that I've been wanting to play. I let him listen to the song , and then he figured it out by ear. You da' man...You da' 'Ukulele Man...Uncle Ron! You are so talented...so helpful...so kind to help me. You are truly...Mr. Aloha! Mahalo nui loa (Thank you very much) Uncle Ron! So, if you are looking to repair your 'ukulele, come check out WESTSIDE MUSIC in Waipahu next to Time's Supermarket. You'll thank me for that!

    I needed new strings for my ukulele and didn't know what type I should buy since I haven't played…read morein a long time. I brought in my ukulele and the store owner was able to help. So glad I found this place - close to Rocky's. Prices are reasonable and am love to support a small business.

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    Westside Music
    Westside Music
    Westside Music - He is so Awesome!

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    He is so Awesome!

    Easy Music Center - Kamaka ukulele

    Easy Music Center

    4.1(234 reviews)
    13.7 mi
    $$

    Unacceptable Service & Zero Priority I am beyond frustrated…read morewith the service I received today, and I ended up walking out. My wife, my two kids, and I walked into this establishment around 4:35 PM on March 25th. We were greeted at the front by Ted, who told us he'd be over to help us "real soon" and instructed us to head back to the electronic drums. Couple other staff asked if we needed help which we did, and was told they couldn't really help us because they weren't the 'drum guy' and to wait for Ted. We waited. For 25 to 30 minutes. When Ted finally decided to show up, he gave us maybe five minutes of his time. Instead of actually helping us make a decision, he left us with more questions than answers. He told us he'd be "right back," and then disappeared for another 10 minutes. From where I was standing, I could see him at the front of the store helping people who walked in long after we did. The breaking point was when he finally came back to our area...but not to help us. He started assisting another person who had just arrived. At that point, I was losing my cool. He knew we had been waiting patiently for a long time, yet he continued to treat us like we weren't a priority. Once he finally finished with the latecomers, I had to confront him with the facts. I told him exactly how long we'd been sitting there while he ignored us for newer customers. Instead of offering a solution or taking accountability, he just hit me with excuses. Then, he actually had the nerve to ask if I had "more questions." I told him flat out: I was ready to check out 30 minutes ago, but he left us hanging high and dry. I was literally about to tell him which set we were buying, but after that experience, I decided right then and there that we wouldn't be supporting this business. We walked out. Bottom line: You need to get your priorities straight. UPDATE: I'm updating my previous 1-star review to 5 stars because of one person... Senior Manager Anju (I hope I spelled that correctly). After that initial visit yesterday which left us feeling disregarded and unimportant... Anju reached out to me personally to make it right during our phone call. It takes a true leader to own up to a mistake and honestly she did so with such grace. Took full accountability for her store and them some. When we returned today, we weren't just 'customers' we were felt like actual guests. Anju provided the kind of high-touch and personalized support that made the store feel more like a community. She was patient, informative, answered all my questions and incredibly kind to our 5-year-old. She made sure we walked out happy and we left with the perfect Roland TD-07DMK Electronic Drum Kit and a matching V-Drum Amp. I felt Anju made it her mission to make sure every detail was handled perfectly so we could focus on the excitement of our daughter's musical journey instead of the issues we faced previously. It's easy to be a good store when things go right, but how you handle things when they go wrong is the true test... Anju passed with flying colors. From here on out we'll be supporting this business under her leadership. Mahalo for turning this around for our family!

    They have such an extensive variety of musical instruments! I went on a Black Friday sale day but…read moreI still received top notch customer service. I was never forgotten and was constantly being asked if I "needed anything" while I tried out a new guitar that I purchased that morning. Prices seem comparable to other local music stores. I almost forgot to mention that their website provided me with much more information about the guitar that I was looking at than I could find on my own via Google! I should've started my research there first!

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    Easy Music Center
    Easy Music Center
    Easy Music Center

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    Hawaii MusicWorks - Piano Class

    Hawaii MusicWorks

    4.8(16 reviews)
    7.5 mi
    $$

    Highly Recommend Hawaii MusicWorks!…read more When I first inquired about beginner keyboard lessons for my son, I spoke with Aunty Dale. She is incredibly sweet and sets such a positive tone--it's clear from the start how wonderful this place is! My son looks forward to his weekly group keyboard lessons with Mr. Mark. Learning alongside friends makes the sessions fun! He really enjoys getting to choose the songs he learns to play. In my son's words, Mr. Mark is "patient, caring, and nice." It's evident that he truly cares about his students. When my son felt stressed over a school assignment he didn't understand, Mr. Mark actually went out of his way to help him. He was so happy to tell me about it. Happy kid, happy mom--Hawaii Music Works has been a fantastic experience for us!

    After 10 years of keyboard lessons for both of my sons, I can confidently say that Mr. Mark, Ms…read more Kira and Aunty Dale have provided far more than just music education--they have helped shape the young men my sons are becoming. From the very beginning, the lessons were a place where my boys could not only grow musically but also build confidence, express themselves freely (often with a bit of silliness!), and connect with positive adult role models who genuinely care about their well-being. Mr. Mark and Ms. Kira have consistently gone above and beyond--taking an interest in my sons' lives outside of music, encouraging their involvement in concert and marching band, and even supporting them through private school admission processes by authoring recommendations. Aunty Dale has provided consistent communication about scheduling and payment while always offering a welcoming smile to students and families as they walk thru the door. Over the years, Mr. Mark, Ms. Kira and Aunty Dale have celebrated milestones with us, offered guidance during challenging times, and shown a level of dedication that make them an extension of our family. Their presence throughout my sons' childhoods has made a lasting impact--one that goes far beyond notes on a page. If you're looking for instructors who are not only talented musicians and teachers but also compassionate mentors, you will find no better.

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    Hawaii MusicWorks - Piano Son Son

    Piano Son Son

    Hawaii MusicWorks - First Piano Lesson

    First Piano Lesson

    Hawaii MusicWorks

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    Learn & Jam - musicalinstrumentsandteachers - Updated May 2026

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