Long time customer. Called the day before Valentine's Day and could not get through. After…read moremultiple attempts I finally got through in the afternoon and the person answering said "house keeping". Confused, I asked if I had called Flowers by Carla only to be answered once again with "house keeping" and laughter. The person then said "we are closed don't call back". I verified the number as it is programmed in my phone as I have been using them for 10+ years. A simple answer of, "Sorry, we are no longer taking orders for Valentines Day" would have sufficed. Obviously I took my business to another local florist, and they were courteous and professional so they will get all my business for now on.

Living in California but being from Centerville I count on Flowers by Carla to take care of…read morebusiness. They are always a hit with the person receiving. Thanks Much John M. Class of 67 Bakersfield California

I was promised a picture to be texted to me of floral arrangement i ordered, but they never sent it…read moreto me as promised. I called and left a message, but never returned call

They do a great job, and they're very responsive and helpful guiding to the right choices…read more Thanks Pleasant View!

While the store seems run down and needs some tlc the flowers I got my wife were top notch and…read morebeautiful. I will be back they do a great job and theres a reason shes so busy!

I placed an online order for a dozen roses to be delivered the same day. Used Paypal to pay. I…read morenever received any kind of email confirmation for my order and was uncertain that it was placed. I attempted to call them for over 2 hours with nothing but ringing. No voicemail, nothing. No contact info on their web site other than phone number. After waiting 2 hours and getting nowhere, I placed an order with another florist to ensure that flowers were delivered. About 3 hours later, Daggy processed my order and I got an email receipt. So 2 dozen roses delivered. I called and actually reached a person and explained the situation. I was told that they were working alone and had to do arrangements, answer the phone, get deliveries together....nothing but, well our wire service isn't set up for confirmation emails....but you didn't answer the phone for 2 HOURS!!! Had no idea if they were even open. All I got was an apology, a "poor me" story and a $70 bill. Flowers were nice. I will NEVER purchase from this establishment again. I'll buy local elsewhere.

We ordered a funeral arrangement and it was delivered very quickly. The flowers were fresh and…read morelooked just as they did online. They were out of angels and called to see what was wanted to substitute and the cross was perfect.

I have always had great luck with lemon's. I always order flowers for my girl up at Dillards. I put…read moremy faith in them to give her quality and I haven't been let down so far.

One of the best business, we ever delivered to or pick-up for…read more nice people work there, helpful and freindly. treated us very will, liked going to there place very much. and they had shower they let us use them and there were nice and clean! it was nice having a shower in a nice clean safe place.. thanks Hill Floral for treating us so will.. Tina & Bill R.

I used to work there at Hill's Roses at the processing plant back in 1991 - 1993, down on Peacock…read moreroad, where we sorted wrapped and shipped out the roses to various places including Kroger.

After years of faithful patronage by my grandfather, the flower shop sent over an arrangement on…read moretheir own behalf to his funeral. We've shopped there for years as the best providers around and are so thankful for their thoughtful contribution. Thank you, Michelle.

I will never order through 1800 flowers again and the owner of this shop(Michelle) is well aware…read morethat she is also part of the deception because she is contracted through Tela floral,she admitted to me that they ripped me off for $127.00.Her response was that she doesn't receive the $127.00,she only gets $67.00 for the floral order from Tela floral therefore she told me she only gives me her value NOT what I think I've purchased and paid for my Loved one!!!This is 100% deception by both parties!Do not do business with Your Flower Shop 200 E.Main Street,Eaton Ohio 45320 Attached are the photos of what I paid for(And upgraded to Large with Balloons) and what was actually given.I also paid $17.99 for Balloons and they were not included in the order,Michelle told me that she doesn't have Balloons and told Tela Flora that,but they sure took my $ for them.I had to ask my Loved one if she received the 3 Balloons,and was told "No".I called Michelle and asked her if she is aware of what the photo looks like on 1800 flowers website,she said "Yes,I am looking at it right now,I then asked her "Why the arrangement she made looked nothing like it,it had a dozen roses in the photo along with other flowers,she again told me "I can't give you 12 roses,I only put 4 because that is my value of what they paid me.How many others who pay what I did are getting less!?????It is morally wrong and Michelle is to blame along with 1800 flowers and Tela Flora.She knowingly makes arrangements by her own standards,which are not what I paid for.If she continues to contract with them she is defrauding us all every day an order leaves her shop.