This store has a lot of the brands I look for, but they often run out of items that I need,…read moreespecially in the produce section. There have been so many times that I had to ask where the bananas were, beets, etc. Overall I'm so glad this store exists, because it is the closest to Whole Foods so far here, although it's also nothing like WF. It would be nice if they opened a location in the Southwest of town because it's quite a drive, especially when there's no option to pick up. It is so expensive at Natural Grocers which I was absolutely shocked at, but I guess we have no choice other than to spend the money because Columbia doesn't have a lot of options for organic food. I at least appreciate that the store exists. A common misconception is that Natural Grocers is cheaper than Whole Foods. It's not. I used to shop at Whole Foods in my old town and it was significantly cheaper, more items to choose from, and they actually have a meat counter which is missing from Natural Grocers. I spend double the money when I'm here compared to WF. I miss the days where you can go get all your meats from one store. I cannot find good quality meats here, but they do have some chicken and ground beef options that's packaged. But even then, they run out of it. I miss having the options. Some other differences between NG and WF---- Whole Foods has an option where you can order from an app and pick up in the parking lot. NG doesn't have this option. WF has a smoothie and coffee bar, as well as a hot food bar. The amount of people dissing WF to me is just insane. This attachment to "the way things were" in the Midwest and limited thinking has got to be changed here in Columbia. One thing I appreciate about NG is that they do not use Apeel, which is a big problem in other stores. The one thing I REALLY do not like about this store is the amount of rude people who work the cashier register, especially to people who shop a large amount of groceries at once. I don't want to say all of them because some of them have been very nice. However, there was one African American lady who you could feel just hated her job and hated ringing me up and would make snarky comments to me. It was more than once and very clear she hated what she was doing there. I did not catch her name because it was hard to even be around her due to how uncomfortable she would make me. Another person named Sloan is always passive aggressive to me and other customers when ringing us up. Every time I get rung up by these people, they seem extra bothered and have a rude, standoffish demeanor about them. Their behavior was just strange, unacceptable and lame. Especially someone like me new to the Midwest, these types of people are the reason I don't find Midwesterners all that friendly. They are ruder than people from big cities. I get very anxious in the store because I don't want to deal with some of the rude cashiers. The rest have been decent and one of them was exceptionally kind to me, but I forget her name. Management should help these people understand that even if they're annoyed with their job, we are the ones spending an exorbitant amount of money to help the business and keep the lights on, and possibly even your job. I get it, work sucks. But it's not okay to be rude to customers or act like you're bothered when you're ringing someone up. It sucks to only have one store and one option in town to go to, to get organic food. Eating healthy shouldn't have to be this hard or complicated. But overall, I'm glad it exists because without it we would have nothing.

been looking for allergen friendly Halloween candy KCMO didnt order any and were not getting any…read moreaccording to the regional manager they messed up this location had their act together so bought several packages here thank you!

I like Clover's a lot while recognizing that it, at times, is expensive. There are good sales,…read morethough, and I watch for those. And the staff at the Forum store is especially friendly and helpful. I don't know what we would have done without this place during the lockdown. Forever grateful for their quick response to the need to order online. We spent a bundle but really enjoyed the super fresh produce.

Friendly Service. Great natural food options. And only place in Columbia that had sprouts.read more

GNC it's a Good place to Get our supplements; But this is my experience particular in that store…read moreand I don't talk about just one time but several times. I can see the difference when Americans go there to buy some products but when Spanish people go there including myself they are not just rude but even if u buy something th don't give u a back to put what u buy there.. I try not to go there coz It's Really Racist and we can feel it of course today was one of those days but I didn't let him ruined my day so I got what I need it and that's it of course someone show up and was amazing customer service but no with Spanish community .. until we get tired that someone treat us that way .. Thks Hope someone read this and take act

Went there for the grand opening and it was very lively! The staff were welcoming and…read moreknowledgeable. The atmosphere was great, very clean and organized inside. They have a lot of selection for many different kinds of supplements which is nice. They also carry local stuff like fit factory supplements(obviously) and phase1 which is cool to support. Prices are pretty standard I felt, but they also run some great deals like every Tuesday the drinks are only 2 dollars. They also have a deal where when you buy two items you get 5 percent off and three items you get 10 percent off.

Generous with time, info and samples. Friendly to older athletes, and courteous in general. I'd…read moreshop again.

I absolutely love going to this store. They have the best customer service I've ever seen…read morehands-down. I have met with Annalise Black, Trent, Jack Harrison, and Tyler Drew and they were all very knowledgeable not just about working out, but nutrition and overall wellness. They dedicate time to explain why the supplements help you and what they will do for you. I highly, highly recommend going here for a great experience and advice for reaching your goals.

The only place to get your supplements! Freddy and the staff there are some of the friendliest…read morepeople ever! I stop in for a Bang every few days. They always have what I need in stock!

Had a terrible experience with this dispensary. Flew into Columbia from Chicago with a temporary…read moreReal ID. NO problem going thru TSA at the airport. The man checking people in at the front desk of Shanghai-La was rude from the moment I walked in. Was awkwardly silent during the exchange and eventually told me my temporary ID was not acceptable. I'm nearly 40 and was dressed in athleisure wear. Greeted the man kindly and asked for my ID back after a couple of minutes. He proceeded to hold onto it and fumble around with his computer; I asked 2 or 3 more times until he gave me back my ID. Please check my review history, I only leave positive reviews-- this is how ridiculous and unnecessary this experience was.

I've been here several times now after not being able to smoke for several years & the staff has…read morealways been rather helpful the store looks immaculate & they have a wide range of great products

Place was very very busy when I went in - but Customer Service seems to be a big priority here…read more Everybody kept their cool and sense of humor and that was much appreciated. Special thanks to DRA-GON (probably spelled that name wrong) for putting up with my story about this being the old MFA gas station location

This store doesn't care about harassment based complaints. I tried calling and reaching out to a…read moremanager and was able to speak to one, but nothing was done about it, at all, false promises to call or email me updating me on the situation. A complete failure. They will send someone to your house to hit on your girl, and if you got a problem . Don't tell them about it because they won't care. At least over the phone they won't care they might care if you go in person.