1. I chose this Hotel because of the Hamam and the heated swimming pool. Neither was operational. The Hamam was out of work pending for the technician to fix it. The swimming pool is not heated. The staff at the reception told me it is 26 degrees Celsius. It was when I put my toe in that I realised it should be between 16-18 degrees Celsius.
2. The flush in the toilet of my room did not function well.
3. Internet was off for an hour one morning. This is not good especially for people like me who are there on business and have to work.
4. Breakfast is poor, very little variety for 15 Euros. Regarding bread, the first day I found just sliced white bread. For a 5* Hotel in France I expected at least baguette. Several of the dishes were empty but nobody bothered to fill them. When I finished my breakfast they were still empty. The second day neither water nor milk nor nature yogurt. I had to ask for all three.
5. I had twice dinner. The second night I was offered neither water nor bread. I waited 10' to get the menu even for such a small hotel restaurant with a small number of tables. I ordered the R salad. What I received was a tapas plate with fried calamari and falafel. When I said that this is not a salad the chef offered to make for me a special salad. It was when I got the dish that I realised that it was a salad from the menu, a basic one with lettuce, egg, olives and tomatoes. No seasoning, no sauce, no taste. If the chef had told me that I would get that specific salad from the menu, I would have ordered something else.
Conclusion no good value for money. I was expecting more from a 5* Hotel with rooms at 120 Euros per night. read more
