My pet was seen by Dr Touret, vet oncologist there on Fridays. Dr Touret took me and my pet 15-20…read moreminutes later than scheduled appointment each time, and then cut appointments short . Receptionist told me when I booked first appointment that appt's with Dr Touret are booked for 1 hour long time slots. The price is 200$ per hour plus tax and I never got more than 20- 30 mins of the 1 hour I paid for. In addition Dr Touret cut corners in my pets care despite cancer diagnosis, and me requesting tests, and put me off on multiple occasions. It appears from her reaction in consultation she didn't read chart sent over from my pet's regular vet. Nor from the Centre Vet Laval where she works out of most days. She referred me to ER at Centre Vet Laval for a serious issue, yet didn't appear to have read the resulting notes then either. Despite the cancer diagnosis, she did not listen to my concerns and brushed me off . She is detached, and lacks urgency. She claims on her Cancer Vet Montreal website to guide and support you and your pet with compassion, and empathy, through this difficult time. NOT my experience at ALL with her. Very very dissatisfied. Be Careful!!!!! My experience was she was disingenuous, and she refused to answer questions about how she handled certain issues, and denied my request for imaging tests, and then at another appointment said she didn't do them because I did not want them which is completely false. I asked multiple times at multiple appointments for imaging, and she said "not needed". But for me, it was very important when making decisions for medical care. This is my choice to make, not hers, and she denied me that. Perhaps there was something else that can be done, perhaps, I would change my mind on certain choices in care that I was leaning towards. .However, this seemed not to matter to her. This is super alarming to me, that she thinks that it is ok. I had to go to another vet, across town to have imaging to ensure to make the right medical choices for my furbaby. I honestly felt she was not 100% interested at all in helping,. This is my beloved pet, and she should be understanding of the stress a pet parent is under, with cancer diagnosis and be more willing to recommend things or give pamphlets if is too much for her to explain. Never, will I ever recommend to anyone I know with a pet. If you love your pet, please, please, please, please go elsewhere.
