As historic of a property as this is, today it is a legend of the past, degrading in front of…read morespectators and a reminder how not to run a hotel. With last renovations in 1999, the property is in horrible condition. Everything is peeling, broken, smelly or dirty. While the exterior is still as iconic as it once was, this resort is in a state of despair. Let's back up. Arriving to the Fairmont, valets did not offer to help with bags or even hold the door, just stood there chatting. Front desk staff were kind and helpful, but the lobby looks like a terminal of JFK rather than a hotel, the amount of people is absolutely crazy. Infinite amounts of screaming kids and zero luxury atmosphere. If a Carnival cruise was designed in a French revival style, this is what it would look like. The guest room is acceptable and while renovations are needed there also, the views of the river to partially make up for the massive shortcomings. Perhaps the highlight of the property is some of the included activities, such as ice fishing and a beautiful ice skating rink during the winter. That was truly fun. The dinner restaurant here is quite good as well, servicing Quebec classics like locally raised duck and local venison. The lounge area overlooking the river leaves a lot to be desired, the staff work very hard, but at any given point, there is hardly anybody working and just like the lobby itself, very crowded and without a dress code, resulting in a very sloppy atmosphere and kids running around. Lastly, the Nordic spa. This should be the highlight, but once again, it is not proportional to the number of guests. There is no space to even turn around in those pools, no adult pool option and just a sense of filth. Thus, as a whole, Le Manoir Richelieu is not a property I can recommend.

This is throwback to luxury of the 19th century. Well appointed rooms and dining areas with…read moreextraordinary views of the St Lawrence fjord beside the hotel. My only criticisms are (1) the valet staff was either inadequately staffed or not concerned with providing prompt service (2) the old fashioned layout puts many of the bedrooms at the end of a maze not immediately adjacent to the core common areas.

Unbelievable, they stayed open for us late & it was magical... Food, Friends, and Wait-Staff were…read moreTré Magnifique!!!

Auberges des Falaises is as beautiful as it looks on their website…read more There are 2 buildings- one which has rooms which are one bedroom suites. These rooms are large spacious rooms with a Queen bed, jacuzzi tub, sunken living room with fireplace, and private balcony overlooking the St. Lawrence river. The other building is the main lodge. We had a beautifully decorated corner room in the main lodge, which was spacious, had 2 walls of windows, and access to a shared balcony. Each room in the main building however is different. The hotel sits high on a hill with spectacular views. There is a fenced in pool at an upper level. We had breakfast included, which was one of the best breakfasts we've ever had. Buffet table with danishes, croissants, fresh fruit, etc. You can, in addition, order one of about 12 egg or crepe dishes off a menu. Food is not only tasty, but is presented beautifully and creatively on the plate. Dining room has 2 parts- one is more casual, and one is more formal. There is also an outside patio with (an electric) fire going in a fire pit, and an outside covered area with wicker furniture with cushions where you can gather for a drink. We used this area, while waiting for preparation of our desserts. Dinner is fantastic. 5 course meal (table-d'hote). We liked it so much that we chose to eat here a second time during our 3 night stay. Would recommend this restaurant even if you are staying at a different hotel in the area. Hotel is run by a family, and service is friendly and warm. Very helpful in giving advice regarding and booking activities. For those who visit the area, we recomment the following: 1.Baie St. Paul- artist colony with lots of galleries, restaurants 2.Iisle aux Courdres- take free ferry across. Rent bicycles- tour the island in about 2 hours. 3. Hautes-Gorges Provincial Park- hiking, biking, kayaking and canoeing on the Malbaie river, boat tour 4. Whale watching (amazing- saw lot of whales!) 5. Magnificent golf course overlooking the river

Love the restaurant! Perfect for brunch with a group or family or even by yourself. They have a…read morelimited brunch menu but every dish is done so well. Definitely recommend for brunch if you are in the area.

We stayed here for two nights in July and also dined at their restaurant for dinner our first…read morenight. The place is very clean, friendly (although there was a bit of a language barrier, we all got our points across as needed!), and great parking. Beautiful view from the restaurant and our room. We each had a beautiful cut of filet mignon with veggies for entrees, as well as escargots and spring rolls for appetizers. Everything was deliciously and perfectly prepared! The pool was well-maintained and enjoyable! If we ever visit this area again (likely!) we would definitely eat and stay here again!

Absolutely idyllic atmosphere, divine food, friendly owner and staff. The best place in Charlevoix,…read morein our experience. An oasis.

From the owner: hotel and restaurantread more

Stayed there for a couple of days. The room was clean and comfortable. The breakfast was great -…read morewith good local selections. The service at breakfast was also great. The rating refers to the 3 courses dinner that I took with my 5 guests. It took them over 2 hours to get our main selection on the table! The whole 3 courses took 3.5 hours ... and sadly the food was far from inspiring. At close to $100 per head, this is completely unacceptable. There are a few great restaurants in La Malbaie - forget eating at l'auberge - it may seem convenient but you will regret it! Not impressed Lastly, you will see a great review from 2009 - it obviously refers to the previous chef who, from my previous stay at l'auberge, was excellent and inspiring.

for classic cuisine Quebecoise, head to this restaurant 15min from La Malbaie in the hillside…read morevillage of Cap-à-l'Aigle. the table d'hote last night included black sturgeon from the St. Laurence river, farm-fresh salad, local charolaise beef and fondant au chocolat. all good, fresh tasting and good value at $60/person.

Beautiful hillside overlooking the St. Lawrence...you almost feel like you're on the ocean or a…read moreGreat Lake. Do not be fooled by the word "casino" being in the game. The casino itself is in a separate but easily reachable building a block away. If you like gaming, it's nearby; if you don't, it more it. Super friendly and helpful bilingual staff who appreciated my high school French politely but helped me in both languages. Spacious, clean rooms. Ours had a huge bathtub/shower set up. Nice ground floor bar/restaurant- we only had drinks, though, as we sampled the food in town. Gym was functional, but the equipment was somewhat dated. Ample free parking: a few spots out front but way more in a tiered lot in the back. We've been here before, and we'll be back.

Messed up our reservations, (2 nights, they had nothing in there system although my wife phoned…read moreearlier that same week) 6 couples 3 months ahead Offer is ridicule, they put us all over the places. Don't ever go there Relocated my 80 years old mother in law alone in a building. Relocated 3 of us in a house... which was still being renovated, hanging wires and all. Never even offer to take care of our luggage, Manager says 'I"m only starting next Monday so what can I do?" "If you don't like it you can go find another hotel" WOW, summer season being over is it that most of there revenue is already cashed in? Or is it that they are incompetents? They are walking distance to the local Government operated Casino. People certainly do not use that hotel for there good manners nor there smarts.

First thing you need to know is that they only take CASH. We had to find an ATM. Website says:…read moreReservation possible without credit card - no credit card needed - but I saw nothing saying it was cash only. The disappointing thing was the cost of the room. Although their website shows it normally goes for $190-210, We were charged $240 for a 1-night stay. With taxes that was $285 Canadian. We'd been traveling for 3 weeks in the US and Canada, staying in nice places, and this was the most expensive. This inn is an old home and as a result, you hear conversations between floors and hear people walking by your room. At 2:08am the folks in another room got up to use the bathroom and it sounded like they were walking in our room - then they talked and laughed for a while. With that said, the owner was very welcoming, hospitable and interesting. She gave us a tour of the inn and offered us a glass of wine. The inn is a very comfortable space: the "magic" room with the wicker furniture, the living room with large fireplace and comfortable furniture, the dining room where a lovely breakfast is served, the exercise room where you can walk on a treadmill - all facing the river. Our room was large and also faced the river. We mentioned the noise issue to her and she said she had plans to get thick carpeting.

Unbelievable 3 course breakfasts every morning consisting of a smoothie, 2 delicately prepared…read morecourses, followed by a sweet course. Coffee and tea are provided and everything is served on the deck or inside, both with expansive views of the St. Lawrence. Our room with a view was very comfortable, nicely appointed with modern design touches. The light fixtures were cool! Bathroom was nicely finished with a curved door shower and a one person soak tub. Great towels and linens, silk sheets, fleece robes. Our host was friendly, energetic, helpful, and always available. Very, very nice place, highly recommended.

The best place we stayed in Quebec by far - and that includes a couple of high-end hotels in Quebec…read moreCity. The room we stayed in - La Brunante - was for my money distinctly better than the other options: a spare, Japanese-style room with a vast and snowy king-size bed with a spectacular view of the wintry Saint Lawrence river. The private bathroom has a deep soaking tub that's almost as rewarding. The proprietor, Sylvain, is helpful without hovering, and his breakfast (served from 8-9:30 sharp) is worth waking up for: even in winter, we got four courses of fresh fruit, juices, crisp bacon, an effervescently light quiche. There's a stretch of beach just across the road to ramble on at low tide, and two downstairs fireplaces for warming up afterward. Definitely worth a stay if you're in town.