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    LCBO

    LCBO

    3.2(10 reviews)
    5.3 kmWillowdale
    $$

    This LCBO store is very small…read more The location is convenient, right next to the North York Centre subway station. Service was great. Staff was very helpful and attentive when I had trouble finding something. It wasn't in the store, so they looked it up on their device & found out that LCBO doesn't carry the product at all. That was good to know. Given the store's small size, it's still pretty good. It has a reasonable selection & I was able to buy something else instead.

    I usually go in quietly. Get what I need and leave. This incident happened on May 18, 2023 at…read morearound 10:55am at the Empress LCBO location I go in to buy some liquor, I knew specifically what I was going to buy so I go in and get it, I go up to the cashier, I have earbuds on, greet the cashier, pay for what I bought, card goes through etc etc. After the sale goes through I ask her for a bag (I'm not going to be walking the street with a bottle of liquor) cashier says she asked me before (from what I recall we had no interaction other than hello), but my earbuds were on and I may have missed it. I Apologize, remove my earbud and respectfully ask again. Anyways the cashier said I was disrespectful (I was stunned) left wanting to speak to the manager but had work in the next hour so couldn't stay. Please LCBO don't ever treat your customers the way I was treated today. Left the store feeling like garbage. THAT'S NOT VERY GOOD CUSTOMER SERVICE.

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    LCBO - beer_and_wine - Updated May 2026

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