Total Rude Jerks Inconsiderate to Women! If possible I would have rated LBJ with no stars for their Horrible customer treatment. I would shop anywhere except this location. The sales person was rude, ignored my concerns and even tried to blame a 3rd party to try and remove LBJ from being responsible for the issue. Very unprofessional!! Would not offer acknowledgement or apologies for creating an issue they could have resolved with just a simple whoops sorry about that. But they couldn't even do that. Zero out of 10 this place sucks! read more

got a really good deal on a 25 hyundai tucson. hats off to mr. brown, and angel, the sales rep. both were very helpful, and made the whole process pretty easy. I came from Cary, because it was the best price around. glad I did. definately recommend them, it was worth the drive. read more

Great people! Not only did they help me in the service department they sold us a new Chevy Too! Thanks LBJ Chevy

I bought a used car from LBJ 20 days ago (2014 Nissan Sentra). The tire pressure light was on when I purchased the vehicle, and was told (and the paperwork shows) that they replaced a tire sensor and the light would go out after driving 50 miles. This did not happen. Then eight (8) days later, my front driver tire blew. I called LBJ and was told that they "believe" they replaced the rear tire sensor, not the front. I had to replace the tire and requested an appointment. Of course, the light was still on after driving on the replaced tire 50 miles. At the appointment, I was told that they hooked up their machine and checked , but found no issues. They recommended that I take the car to Nissan. Now, I have no warranty with Nissan (implied or otherwise), so I am basically screwed. I will NEVER buy another vehicle from LBJ (New and definitely no used). Buyer beware! read more

This was actually at the Louisburg location: I bought a 2017 Dodge Journey Crossroads from these crooks. First of all, The warranty we discussed miraculously changed on the paperwork and I didn't catch it. Ended up paying $3500 more for 18,000 additional miles of coverage. We discussed up to 100k miles, and the owner actually told my sales guy a few weeks ago when we looked into it that it was an $800 warranty.. They got me.. Specially now that at 85k miles, I replaced the transmission. On top of that, my check engine light that the code read #2 cylinder misfire, is actually the cylinder head..I also found out that they purchase these from Enterprise. BUYER BEWARE !!!! Owner refuses to offer any assistance. SHAME, SHAME, SHAME.. Calls himself a Christian? read more

this is the worst place ever very rude bought a car from the on the 19th soon as we pulled off the lot my tire pressure light came on we called even though soon as we pulled off they closed we reported it spoke to the sale rep sam he ssid bring the car Saturday so they could fix it we called him today they said they are not responsible for the tire the manager was very rude and could care less about anything he is arrogant and dug in his nastu ass nose the whole time we where in the office purchasing the vehicle I will never ever go to this place again and don't recommend that anyone else go the take no responsibility and in my opinion are not forth coming and leave the responsibility on the customers I wish I could leave negative stars because they don't deserve one read more

I would like to thank Amanda Johnston for one of the best truck buying experiences I have ever had. Made the process simple and enjoyable as I could of ever asked for! I would definitely recommend working with her and I would certainly buy through her again. read more

Just found out LBJ NOT only sold me a car that had been wrecked but they put the front tires on the back and back ones on the front! Now have to buy new tires and they replaced the chipped windshield with one that didn't go to my car and I had to replace it! DON'T BUY ANYTHING From THEM!!! read more

They also sold me a wrecked vehicle Found out when I went to trade in my value dropped $3000 to $4000 thousand dollars wish would do honest business and buy truck back .said they would offer me top value on another vehicle (really) just do honest sales. read more

Bought a 2015 Stingray last July with 5300 miles on it. Took it back last week for a recall, oil change and hesitation issue at cruising speeds. Took two days to find out the torque converter is bad and G M is going to replace it. Was told part would be in and car would be finished 6/22, or sooner. Called this morning to arrange pick up and learned the part wasn't in and nothing at all has been done, or no contact was ever initiated, from the "Dealer". Spoke with the General MANAGER and he was rude, sarcastic and unconcerned. Filed a complaint with GENERAL MOTORS and retained a attorney, to pursue potential lemon law rights. With a G M like that, this dealership is going to lose business and get plenty of negative word of mouth, regularly. This was the third vehicle I purchased from them and will undoubtedly, be the last. Buyer best beware, these folks could care less, if you have a problem, once the check is in the bank... read more

They are willing to work with you to get the best vehicle, price and financing. Bought 2 cars/traded 2 in, same day. I will go back the next time I am looking. read more