I am a physician and have used Dr. Rosenberg for years. She has helped me through thick and thin…read moreand has stuck by me through adversity without bias or attitude. She just wanted to help me. Yes, of course, she does all of my health care needs and keeps up with all the latest treatments. Dr. Rosenberg always comes up with an idea to hep solve a problem when others had given up or thought there was nothing to help. Jane, her office everything, is incredibly kind and available. She is the best and their team coordinate my care with the utmost of efficiency and ethics. I, especially as a physician, feel that Dr. Rosenberg represents the best of how to be a Primary Care Physician. She is bright, brilliant, warm, thoughtful, and caring. Dr. Rosenberg should be your doctor. I would not go to anyone else for my healthcare needs.

Friendly, thorough, respectful, and knowledgeable. I visited Dr. Rosenberg for an hour-long…read morephysical last week - about 45 min. of talking, then about 15 min. of examination. I usually dread visits to the Dr., but Dr. Rosenberg made me feel comfortable -- she commented appropriately, was easy to talk to, and made me feel like I was the only person she was seeing that day. Good to note: She took notes on a computer while talking to me, but before she did so, she told me why and said that if it really bothered me, she could take notes by hand instead. I didn't even notice it after 5 minutes. Please also note that Dr. Rosenberg does not submit directly to insurance companies, so you'll have to fill out your own paperwork and submit it yourself. If you're looking for an excellent primary care physician in the Bay Area, Dr. Bonnie Rosenberg is your woman.

Dr. Johansen goes above and beyond the level of service offered by other concierge doctors. Like…read morethe others, she offers same-day appointments and an easy way to reach her during the workday and outside of working hours. Dr. Johansen also listens attentively; explains your medical issues clearly; offers treatment alternatives; promptly orders tests and makes referrals; finds good specialists to evaluate and treat your condition, when necessary; and does additional research on your medical issues if needed. She respects your right to make the final decision regarding your treatment. Every time you see her, she seeks to connect with you on a personal level as well as a professional one. In 2023, I moved to a community 65 miles from Palo Alto. I kept Dr. Johansen as my primary care physician, knowing that I could reach her by phone or messaging and that I could drive over to see her when needed. I recently moved back to the Palo Alto area and I am so glad to have easy access to her clinic once again.

My experience with Dr. Johansen has always exceeded my expectations. She is perceptive, thorough,…read moreand diligent with follow-up. Best of all, she listens closely, takes the time needed to gather important information, and is compassionate. I'm so fortunate to have her as an advocate and partner in my journey to health!

Dr. Nauenberg has been my PCP since about 2001 and she's been great. I would say she is superb 90%…read moreof the time and merely good the other 10% of the time, so that averages out to GREAT. Strong medical knowledge and good people skills. Is she really "As good as it gets!"? I haven't had any other PCPs long enough to say for sure (other than the pediatrician I saw growing up), so there might be some better internal medicine docs out there that I haven't met. But I definitely rate her 5 stars on Yelp.

Great PCP. I've been going to her for several years. I greatly appreciate her accessibility,…read moreknowledge, skill, and "bedside manner". She's easy to talk with. I recommend her without qualification. Her background pre-medicine is as an engineer. She has all the advantages of an engineering approach without seeming like an engineer at all. Easily accessible via email (by the way, PAMF finally made email "free").

Dr. Sangwan is the real deal. She tells it like it is and doesn't sugar coat it. She will diagnose…read moreyour ailment, give you options, and a plan of attack. She'll recommend specialists but doesn't leave it at that. She'll follow up on your treatment with those specialists and will make sure she knows your progress. I've seen too many doctors drop the ball with keeping up with their patients well being and she's a breath of fresh air. I'm glad I found her!

Avoid at all costs - deceptive billing practices and poor customer service!! I was looking for a…read morenew PCP, came in for my annual physical but we ran out of time to do the physical after taking my vitals. Ok... front desk schedules me to come back next week to finish the physical. And I get charged for that first visit!

Dr. Lee is an Excellent and professional primary care physician that my husband and I are lucky to…read morehave and we definitely would not trade her for any one else. Two years ago when my husband has a heart attack and nearly die. He has not seen Dr. Lee for more than 10 years and she still take him back under her care. She has spend a lot of time and find out lot of resources that can help my husband improve his mobility which he lost during a heart attack. She is the reason that my husband will continue his journey to his recovery. Thank you Dr. Lee for always there for both my husband and I. Listen to our problems when we have doctor visits. I hope you will never retire... Thank you for your staffs who are very kind and professional in handling their jobs every day.

I saw Dr. Lee in late August for a sinus infection when my regular PCP was on leave. Great bedside…read moremanner and asked the right questions. Very responsive to messages through My Health Online, especially when I had a bad reaction to one of the antibiotics she prescribed. I haven't seen her since but I would definitely see her again when needed and my regular PCP is not available. If I need to see her more frequently and my appointments with her are as great as the first one, I will give her 5 stars.

I am what you would call a "frequent flyer" of the doctor's office. I get sick quiet frequent,…read moreinjured a lot so I am always in the office or calling Dr. Huo's voicemail. When I have something serious she does her absolute best to fit me in or always calls me back immediately when I need help right away. My most recent problem has been that I was in a pretty bad car accident and she has been extremely helpful for me. I never feel pressured to hurry up in her office and she always hears out all of my problems. I can see her everyday of the week if I need to and If I feel I am not improving or getting worse she always encourages me to come back in. She gives me excellent follow up care and does call me just to check in and see how I am doing. When prescribing medications she does research to make sure she is giving me the best medication possible and that she is giving me the right dosage. I have been seeing Dr. Huo since I turned 18 and left the pediatrics department and Palo Alto Medical Foundation and have been really happy with the care she has given me. If she feels that the issue I am having needs more care she will always refer me to a specialist so I can get the best health care possible. I would recommend Dr. Huo to anyone look for a new family medicine doctor as I have been more than happy with the care I have received from her and love that she really makes me feel like a Very Important Patient (VIP)! I commute from San Jose and sometimes Milpitas to see her and will continue to do so!

If I could give Dr. Huo 10 stars, I would! I've been her patient since 2008, and even after moving…read moreaway, I wouldn't dream of changing my primary doctor. She always takes the time to reply to all my messages, and I genuinely feel cared for every single time. She's kind, thoughtful, and incredibly detail oriented. She is truly a role model for patient centered care. I feel so grateful to have her as my doctor!

I have been coming here for years. My doctor, Jessie Jacob, MD, is phenomenal…read more I have both an annual mammogram and breast ultrasound (the ultrasound six months after the mammogram). They do take insurance, but there additional fees. One is a concierge fee. They have a new 3D ultrasound, which isn't yet covered by insurance, so there was a charge for that as well. The fees don't bother me a bit. Everyone in the office is kind and thorough. It is a long appointment for a mammogram, but I get the mammogram and result in the same day. I actually sit down with Dr Jacob to review the images together. This is above and beyond my prior experiences of getting the mammogram one day, waiting for the radiologist to review, and getting informed of the result by mail or phone. The 3D ultrasound involved a lot of pressing, but is not painful like a mammogram can be. For people with dense breast tissue, it's an added tool to visualize something it can be hard to get a good picture of with mammogram alone. I highly recommend NCWIC. They have moved and are no longer on Welch Rd. They are on Park Blvd in Palo Alto now.

Wow. This place has really gone downhill. For more than two decades, I saw Dr. Guthaner and she…read morewas wonderful--slow moving (3+ hours for a mammogram!), but very thorough and very kind. Then she sold the practice to Dr Jacobs and things started to change. It got harder to make appointments and there were "concierge fees" that were nothing but a way for her to make more money, since you didn't get any extra service for paying this. The fee started at $100, but this year went to $450!!! That's ridiculous--especially since Dr. Guthaner is now retired and she was the reason I was still going there. Worse yet, I called to let them know I had been potentially exposed to COVID so THEY cancelled my appointment for the next day. Couldn't reschedule for 2+ months (so much for all that great concierge service). But here's the kicker--they tried to charge me a $50 cancellation fee for not cancelling with enough notice. Huh? YOU cancelled on ME! Sorry that I couldn't time a COVID exposure to meet your schedule (turned out I was negative, but I was being overly cautious in letting them know about the exposure). Charging people for cancelling because of COVID exposure is not only unethical, it's stupid. Makes people not want to be forthcoming about things like this, which is wrong. That and the $450 put me over the edge and I said I'm done. My PCP recommended WRI in Menlo Park. What a difference! I was scheduled very quickly and I was in and out for my appointment in less than 40 minutes. Furthermore, everyone I met there was pleasant and helpful and acted like they were glad to see me--not the cold shoulder treatment I got from Jacobs practice, where the feeling was I should consider myself lucky to actually be able to be seen by them. The other thing is Dr Jacobs seems to be annoyed when she can't find cancer. I've never seen anything like it--it's almost like she's frustrated she can't find growths. The doctor at WRI had a very different attitude. She looked at my prior films, saw what the potential issues might be, checked to see nothing had changed, and came in with a smile on her face and told me things were good--come back in 6 months. Oh, and WRI told me they didn't know anyone but NCWIC who was charging mamo patients a "concierge fee." They thought it was ridiculous and would never do that.

Dr. Bradford Rabin, where do I begin? He is absolutely one of the best doctors out there. He is so…read morecaring and so kind. When I was in his office talking about some symptoms, I had asked him if he would talk to my sister on the phone... he did! They talked and he explained some stuff to her... of course it's medical and doctory stuff. He's very attentive and will listen to your EVERY NEED. I sometimes text him on the phone regarding some things, he would respond to me each and everytime. HIGH RECOMMENDED if you need a primary doctor, he is super smart. When the other doctor was on vacation, he assisted by ordering the tests I needed and the medicines that I needed to expedite what was wrong with me. He isn't my primary doctor but he is still willing to help me and figure out what is wrong with me. I feel he would be able to figure out what is wrong with me. Oh yeah, I only been to his office ONCE, all the other times were on the phone!!! Thanks Dr Bradford, you're awesome... I will recommend you to anyone that asks for a great doctor!!!

You won't find many doctors like Brad Rabin. I've been a patient for 15+ years and still pinch…read moremyself. Dr. Rabin is super-smart, perceptive, experienced and highly trained. His manner is gentle, calm, unhurried. In addition to treating the problem you're seeing him for, he will discuss any question you have about your physical or mental well-being -- nothing is off-limits. There is always time. His concern is the total person. It is genuine. He is tireless in his quest to educate each patient about his or her own health. He tailors his specific recommendations to you, and then he will push you to do even better, always within your abilities. Each time I see him, he references new studies or new findings and presents them as they relate to me. I leave his office with fresh motivation and specific actions to take to improve my overall health. Over the years, I have had to contact Dr. Rabin several times (I've used phone, text, and email) on urgent medical matters. He has always responded quickly and calmly, and was clear and decisive in his instructions. Throughout the COVID pandemic, Dr. Rabin has emailed his patients with his own thoughts on the latest quarantine, vaccination and booster research. I've passed these on to family and friends, who find them invaluable. Dr. Rabin is an exceptional doctor. I can't recommend his practice highly enough.