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    Lawrence Janel M MD

    5.0 (1 review)

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    16 years ago

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    Samaritan Medical Group Family Medicine

    Samaritan Medical Group Family Medicine

    1.0(1 review)
    1.0 mi

    I was some what enjoying my experience with De Forest. She often would claim she didn't say she…read morewould do something and then after insisting on my end would finally go back to the visit notes and was always like oh my bad yeah ok I'll do that. But now it's affected my immediate health and well being. I requested a refill through my pharmacy and they said I didn't have any so they would need to request it from my doctor's office and they sent over a request. As I always do when this happens - I called the clinic and informed them that I need a refill and my pharmacy has sent over a request. I do this because I know I have to hand hold them through the process a little bit to get my medication filled but this time they ignored it for a week. I called every day and finally my pharmacy called and they also had to leave a message. Message after message after message was left. "I'm so sorry I understand your frustration" do you? Do you know what it's like to go without your medication? To get sick from withdrawal? On top of this it's for mental health. Do you know what it's like to go on and off those types of medications and how dangerous it can be? You would think they would know but instead they claimed I didn't call until Thursday when no one on my team is in the office and that only my pharmacy had requested it. Only!? First of all wrong. I also called. And second why is my pharmacy requesting it on my behalf not enough? Isn't that the appropriate process? And on top of all of this when I did call initially and every time after I was told I did have refills until August and they don't understand the request from my pharmacy. Well if it's approved already then why don't you simply send it over again because the pharmacy clearly didn't get it! Completely unacceptable. My pharmacist was flabbergasted. He said "I don't understand why they didn't just get on the phone with me if there was a problem." Yeah. I don't understand any of this either.

    Lawrence Janel M MD - internalmed - Updated May 2026

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