Great and consistent work! Beats mowing my own grass, they do great work for a good costread more

I'm a property manager writing this for a tenant what wishes to be anonymous. They hired Cory's…read morefor some yard help late last summer when the tenant had some health issues that physically impacted them and they fell behind on yard upkeep. On that initial visit, Cory's sent 4-5 people and they did a good job. They pulled the overgrown weeds, raked up, got the yard tidy & cleaned up. Fast forward to this spring, Cory's sent 2 people, they didn't pull ANYTHING, just sprayed weed killer - even on the emerging daffodil & tiger lillies which are now dead. So they're left with a yard of dried, dying weeds and debris for the same rate as their prior visit. So, they put their best foot forward initially then barely phoned it in for the follow up. Of course, my tenants aren't willing to continue with them but are still left with a messy yard they paid to have weeded and cleaned.

Tailored is run like a true business model. Customer service a priority with customer requests…read morehonored

We used there Service and were having many issues . I called them back as many plants & trees were…read morebeing Saturated. They came out said they checked everything and left . They sent the Statement, I paid it . Then , the same occurrence happened again . I called pointed out the problem again , they said they fixed it , sent the Statement, I paid it . Our plants and trees Died , had to replace them and the owners would Not come to look at our Problem . There was close to Two Thousand Dollars with of plants that we had to Replace . They were the WORST COMPANY we have Ever Encountered . I hope that innocent people will read this and go Elsewhere.

I have lived in Reno for 30+ years and have been cutting my own lawn on and off for almost that…read moreperiod of time as well. I have a large yard with lots of grass and am very meticulous how my yard and grass look. To me cutting a lawn should not be that hard, but it is for some people. I have went through a 1/2 dozen lawn services over the years until I found Edwin by accident. I told him exactly how I wanted my grass cut, how hight, and how I wanted the edges trimmed and to my surprise he and his assistant did a great job! That was 5 years ago! During this time he has helped me with a number of small yard projects such as moving rock, dirt, digging a hole for a pond I put in as well as sprinkles and irrigation repairs. Every Fall and and his assistant show up to get rid of all the leaves because we have several large trees in the backyard. I like the fact that he has a small business, so when I need something I can either call him or text him and he is able to get back to me right away.

They were a no-show on our first service visit. They are uninterested in our business - don't…read morecare if they show up or if we retain their services. Apparently they have all the work they need and are fine losing customers through negligence and lack of professionalism.

I had a huge yard cleanup project for a client and they did an amazing job for a great price!…read more My drip system is also maintained/winterized by Kacey and he does a wonderful job for a great price!

I don't like to leave negative reviews, but I feel people should be aware of my experience…read more I scheduled a lawn care service earlier this month to handle yard cleanup for my mom's home. My first appointment (March 23rd) was missed, and I was told it was due to confusion and that my appointment had been canceled by mistake. I accepted the apology and rescheduled for March 31st. Today, the day before the new appointment, I reached out to confirm and was told I wasn't on the schedule again. When I asked for clarification (understandably, since this happened twice), I was met with a rude and dismissive response and told I could "find someone else" if I didn't like it. Mistakes happen but poor communication and disrespectful customer service are not acceptable. If you're considering using this company, I would strongly recommend confirming everything multiple times or looking elsewhere.

Luis is very responsive and communicative. He came for an inspection and to go over payment plan…read more Luis has a good working crew and backup for larger jobs.

All I can say is Wow! This most certainly was the correct business! It is not surprising that…read moreLuis would not remember me since he could not remember from week to week what he said he would do, like fertilizing the lawn. He couldn't seem to remember much about his own business. He is a very nice guy, just not someone I would ever trust my lawn with again.

Fixed our 28y old irrigation system and setup our new controller. Fantastic job at a very…read morereasonable price. Monjas is now our first call for all future landscaping needs.

Had a leaking irrigation shut off valve. Had 3 seperate appointments on different days that ended…read morein no call no shows. Upon finishing repairs a leak a few feet appeared that very obviously was new and seemed clearly as an accidental thing related to the repair . I felt they should cover the costs of this which was estimated at $700. That wasnt offered I fixed the problem on my own in 10 minutes.

Didn't do as asked. Half ass, and I paid 250. Never again. He was told by me specifically what was…read moreneeded, left before the time I paid for. Left a ton of weeds, I paid for 4 hours he didn't even the Stay the full amount of time, said "he had to go to the dump". Wasn't aware or told that I was paying for dump time? Then offered to come back for two hours Monday, which I am sure I would have been charged for. I paid extra on top of 4 hours for the convenience of coming out on Saturday. But I am so tired of paying so much for half ass works. My fault I paid him cash up front, not shocked why he didn't tell me he was leaving. Do better

Responsive! Professional! Had some yard clean up. Beyond appreciate the level of detail of…read morework. Would recommend all day and will have back at my house. Thank you

AMAZING customer care! He was so prompt, informative and helpful with my parents' irrigation…read moresystem! We'll be repeat customers for sure.

High Altitude Lawn Care was fantastic to work with from start to finish. They replied promptly to…read moremy initial request and quickly scheduled a meeting to go over the project. Our sprinklers were repaired immediately, and the service was professional, reliable, and efficient. Couldn't be happier with the prompt response and quality work. Highly recommend!

Derek is the best! He and his team are professional and friendly! He answered the first time I…read morecalled and was able to make it out the same day to give me an estimate. He then we was able to fit me in three days later because I wanted to surprise my husband for Father's Day. He is reasonably priced and he didn't miss a thing. He and another guy spent all day here and did not stop moving! My husband takes great pride in our yard, but has been so busy with work that he hasn't been able to get ahead on it and even he was impressed! Our yard looked brand new when he was done. Definitely recommend and will work with him again in the future! lol I

DO NOT RECOMMEND! Has POLICE CONVICTION! Found out after fact when already paid deposit. 5k Derek &…read moreJohn recently paid to landscape & plant & lawn care. Used extra pavers from other jobs w/o permission opposite request using other job pavers OVERCHARGE that customer & my job. Paid DID NOT COMPLETE JOB! In retaliation, John/Derek muscled JP Fence temp rental fence breaking welds. Single older gal. Broke edging concrete to spite. Left planters incomplete. Left green paint on white rocks, paid for side yard rock fill holes & add layer...did NOT DO! Filing lawsuit & State Complaint. Beware driving under influence as showed up on Easter Sunday to do job not asking with girlfriend helping bc John was hungover days prior. Derek burns folks goodwill due to stuff like this as found out rents ROOM due to cannabis plant growing more than allowed by law. Check your gardens.