AVOID AT ALL COSTS!! This company is extremely unprofessional and they charge too much for low…read morequality service and work. The installers were lazy and rude. They scratched my brand new refrigerator and didn't say anything. They left gaps between all the door frames and the floor. They also made and left a huge mess! I had just paid for a cleaning service and they basically ruined it.
Linda is probably the worst salesperson ever!! She made multiple mistakes and delayed the order, which put the cleaning before the flooring install, and the messy installation ruined the $450 cleaning job.
She also failed to make a follow up appointment or even call to see if I was satisfied, which I was not!!Instead, she came over, unannounced, while I was away for a few minutes and let herself into my home, with my children there, without permission. I believe this is called TRESPASSING! I specifically told her to call before coming over and she didn't. I consider this not only rude and unprofessional, it's actually a CRIME to enter someone's home without permission!! Her excuse was "the front door was open, so I let myself in." Well, the door was open because the rude installers.... Hmmm, that's still trespassing, but why not at least call me?! Especially when I SPECIFICALLY ASKED HER TO?! I was furious when I found out this happened months later when Linda FINALLY decided to check i
I was unhappy with the work and service, so I didn't pay the balance initially. I was always taught not to pay off a contractor until I am satisfied with the work! Thought I would promptly get a call to ask what was wrong, but it took them 3 lousy months to call and it was only to ask for payment. I told her my concerns and she said, "too much time had passed to do anything." Lol yeah, because you were a horrible at your job, trespassed through the "inspection," scurried away before I got home, and failed to follow up at all!! She probably knew I would be unhappy when she saw all the unfinished door frames and large scratch on my brand new refrigerator, so she ran off and never called again. I literally thought she died of Covid because she didn't follow up. Who does such a thing?! Linda, apparently does, so don't use her.
A month after the phone call, they hired an extremely aggressive collection agency and are trashing my credit score, all because they don't do their jobs correctly! I wanted to negotiate but Linda refused to hold herself accountable and blamed me for not contacting her! I specifically told her to call me to make an appointment and she did not. Way to treat a customer, Linda!
I had full intention of paying and the only reason they didn't receive payment was because the work was bad and LINDA DROPPED THE BALL!
Please enjoy these photos of their work...