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    Lavender Blue

    5.0 (1 review)

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    2 years ago

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    Dunk And Bright Furniture

    Dunk And Bright Furniture

    2.4(73 reviews)
    16.0 mi
    •$$

    Dunk & Bright Furniture has truly made my day. I purchased a new couch at an extremely great price…read morewhich was needed badly. Kyle handled my sale & he was great & knowledgeable. Today my couch was delivered on time by Jordan B. & Gilbert F. in such a great manner. They were kind, efficient & placed the couch perfectly in the room. I am very impressed with Dunk & Bright & letting all family & friends know about this. Many thanks!!!!!

    The customer service and manager is awful. The sale associate Grace did not explain the delivery…read moreprocess at all. She just ask if we want it delivered and we said yes. However when the couch was delivered it was left outside in the wet grass and half of the couch was missing. My girlfriend who I lived with was asking them how am I supposed to bring this inside by myself. Why would they just leave that there in the wet grass. She got frustrated and wanted answers why it wasn't brought in. After she drove back to Sunk and bright. They told her they wouldn't give any discounts at all for the inconvenience. She broke out crying. She came back and I was finally back home and ask what happen she told me. I then brought the couch in by myself and realized that the other half is missing after taking the plastic off. I then drove back to the furniture store with my girlfriend. She show me who the manager was. I explained everything to him and told him there missing half the order. He then said let's see if they can deliver this a different time. That wasn't an option because the whole couch was supposed to be delivered not half. I then told him he needs to train his sales team about telling the customer about there delivery process. We would have been happy to pay for someone to carry the couch up and not deal with this. But Grace never explained that. He then argued with me and said I'm 100 percent confident that she did. Then Grace step in and said oh hey I did explain there's two different deliveries which wasn't true. I told her that was not true and stop gas lighting us. I then told her to leave us alone and I'm dealing with the manager. Grace stood there looking at me with anger. That being said I ask if they can give us any discounts or anything and they could not besides delivering the other half of the couch. This place needs to work on getting new manager and not hiring staff like Grace. We will never be back and for anyone else, save your time and spend your money elsewhere.

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    Lavender Blue - homedecor - Updated October 2026

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