I had just moved to the area back in November of 2024. Trying to get my house ready for my elderly…read moreparents to move in, I hired Brad and Jess to build a ramp and to renovate my garage. I was deciding between tearing the garage down or trying to get the supports corrected. Brad said that he could save the garage and I agreed. I told them that I was looking for a clean enclosed finish. They said I would have to wait until spring for the outside to be painted though, and I agreed to that. Along the way they seemed to forget what a finished product looked like. The trim is not completed and the shelves that they offered to build out of scraps from decking that I already had, ended up being sloppily built with particle board. The crushed stone that they were supposed to put in for the floor, ended up being large rocks that I can't walk on. Jess even said that it was the wrong product, but they put it in anyway, while I was out of town. Along the way of these jobs, I had them work on some small jobs that I needed done. Practically every job they did, ended up a disaster. They ruined a brand new counter top by cutting it without asking me, and it was cut and cracked. They offered, and I agreed that they could fix it by putting in a butcher block cutting board. The cutting board is definitely not a butcher block, it is a make shift piece of wood, to try and look like one. I let it go, because this had gone on for over a month of them coming in my kitchen at all different times and sawing and making a mess. I just wanted them out of there. There are so many other instances, too much to list. The final straw was when they were fixing a leaky door. I texted and asked when they were going to work on it, because once again said they were coming and didn't show up. I am very patient and they would show up whenever they wanted, and leave after a short period. A lot of times because they didn't feel well or didn't have the correct tools. Anyhow, when I asked when they were coming to work on this project, I got a very rude text, swearing at me and blaming me for the leaky door. Then when I was offended , I was told by his partner, that he is human and everyone has bad days. This is unacceptable, to speak to a customer or anyone like that. I have bad days also, I am single handedly, taking care of my parents in their 80's, but I don't take it out on anyone. My house and yard have been left a mess and I don't want them back, because like I said, none of the jobs were completed correctly, some not completed at all. I realize that they are new business, but the mistakes they made were just carelessness. I feel like they are trying to take on more than they can handle. I hope that they get it together, and learn how to respect other people's property.