1. Laura's House

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Aliso Viejo, CA

Laura's House

3.2 (20 reviews)
Open • Open 24 hours

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4 months ago

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3 years ago

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6 years ago

Thank you for responding so quickly and getting my friend with her young babies in so quickly! God Bless the entire staff!

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4 years ago

love all the staff, the groups, and therapists. it's a very safe space and i feel so welcoming and comforted whenever i walk in.

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7 years ago

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10 years ago

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7 years ago

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8 years ago

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11 years ago

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10 years ago

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Ask the Community - Laura's House

Review Highlights - Laura's House

“Donna, who answers the very busy phone line, has treated me with kindness, patience, and humor.”

Mentioned in 6 reviews

Read more highlights

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New Beginnings for Animals

New Beginnings for Animals

(17 reviews)

The people at New Beginnings For Animals are wonderful to work with. We found the perfect dog for…read moreour family through this rescue group. Their rates are very reasonable especially since they care for the animals, give them any necessary shots/chips and nurse them to health if needed until they find their forever home. I worked mostly with Diane and she was always punctual with replying to emails/texts regarding any dogs of interest. She always gave me timely info and answered any and all of my constant questions and concerns. Meeting times were always flexible and there wasn't a pressure to choose a dog with every meeting. They do their homework on finding the right fit for their animals which I appreciate. They have the animals best interest at heart. That means not every family will get what they want if the fit isn't right. It'd be awful to adopt a dog only to rehome/return the dog a few months later due to bad fit. Keep up the good work!

Extremely disappointing and unwelcoming experience…read more I contacted New Beginnings for Animals because we were genuinely interested in adopting Luna, a Boston Terrier/Pug mix listed on Adopt-a-Pet. We were excited about the possibility of giving her a loving, permanent home. What happened during my phone conversation with the rescue was extremely upsetting. One of the first things I was asked was whether we live in military housing. When I said yes, I was told that they generally don't like adopting to military families because if the service member gets called away, they don't want the dog returned to them. I found this incredibly unfair and, quite honestly, discriminatory. Rather than getting to know us, our home, our plans, or our ability to care for a dog, I felt like we were immediately placed into a category simply because my husband is in the military. I explained that **this would be my dog**, that she would be an emotional support animal, and that if my husband were deployed or called away, she would stay with me. I have been through deployments before. If necessary, I could stay with his parents temporarily, but the dog would remain with me. There was never any scenario where we intended to surrender her or send her back to the rescue. I also brought up Luna's compatibility with children, dogs, and cats because those things matter when choosing a pet. Luna's Adopt-a-Pet listing says she is **"Good With Kids" and "Good With Dogs."** However, I was told during the call that she is actually not good with kids, dogs, or cats, needs to be the only dog, and would not be good on walks around other animals because she is "feisty." I was told there may have been a mix-up because two dogs had apparently been entered into the system. That discrepancy was very concerning. These are not small details when someone is deciding whether a dog is appropriate for their household. I completely understand that animal rescues have a responsibility to protect the animals in their care and to carefully screen adopters. I have no issue with reasonable questions or making sure a dog is placed in the right home. What I do have an issue with is being made to feel **unwelcome and judged because we are a military family**, especially when I was willing and able to explain exactly how the dog would be cared for during deployments or other military obligations. We were not asking for special treatment. We were asking to be considered as individuals and given a fair opportunity to demonstrate that we could provide Luna with a safe, stable, loving, permanent home. Instead, I walked away from the conversation feeling like our military status had already made us undesirable adopters before our circumstances were even considered. A rescue organization should make people who are trying to give an animal a loving home feel welcomed--not judged or automatically discounted because of their family's profession. This was my personal experience, and unfortunately it was enough to make me no longer feel comfortable pursuing an adoption through this organization. I hope they take this feedback seriously and reconsider how military families are approached and evaluated in the future. PSA the listing is still up with all the good qualities of the dog and the lady I spoke to also referred me to 3 different rescues instead.

Laura's House - nonprofit - Updated October 2026

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