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Launch Speech & Reading

5.0 (1 review)
Closed • 8:00 am - 7:00 pm

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8 years ago

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Emler Swim School of West Madison

Emler Swim School of West Madison

3.8(13 reviews)
1.7 mi

We had our two kids enrolled here for about three years. The facility is nice and most of the…read moreinstructors have been pretty good--albeit, there was quite a bit of turnover on instructors. However, the front desk and administration is quite poor. They frequently would not have people able to take phone calls during business hours leading to many phone calls going unanswered. The biggest problem is that they don't manage accounts well. Since we joined a private pool for the summer, we had cancelled lessons for one of our kids (the other had already been cancelled) at the end of May, which was too late to cancel for June as they billed for the next month on the 20th of the month prior. That's fine. Though, it was quite the process to cancel. We tried to cancel in person at the end of a lesson with the desk worker. They told us that they would put in a request to a supervisor to see if we're able to cancel. What?! They ended up telling us we were unenrolled, but that's quite a bizarre way to manage accounts. Whatever, we continued through June and planned to be done at the end of that month. One of the weeks during the month of June, we asked to switch the lesson to another time that week, which was a fairly standard request and which they did. Fine. However, what they didn't tell us is that they then instead re-enrolled him for that time slot going forward. So, to our surprise, we got a tuition charge for the month July on June 20th, which we didn't notice for a week or two. We called and asked what happened. They admitted that they re-enrolled when we asked to change the lesson time for that one week. The desk person said they would have a supervisor look into fixing it. We waited a week or so. Nothing. We called again and left messages. Eventually, they said they credited our account for that month. We said, "No, we unenrolled, we don't want a credit, we wanted a refund as it was your mistake." They said they would make that correction. Okay. We kept checking calling about once a week to no avail. No answer, no returned calls. Fast forward to July 20th while we wait for them to resolve it. We get billed again for the month of August! We noticed it right away as we were waiting to get refunded. We called again and actually got a hold of someone. They apologize and told us a supervisor would look into it as well as the charge on June 20th. On June 31st they refunded just the charge on July 20th but not the one on June 20th. We call again on August 1st, no answer, no return message. We call a few more times to no avail. Then, on August 20th we get some random charge of $25. Ugh. We have no idea what's going on. I suppose we'll just have our credit card block all charge from them. Moral of the story, DO NOT GO HERE. This is basically stealing, right?

We love Swim West and have had great success with lessons for my toddler (now preschooler) and…read moreolder daughter. They focus on safety and provide a fun and engaging curriculum for all ages. I highly recommend!

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Emler Swim School of West Madison
Emler Swim School of West Madison
Emler Swim School of West Madison

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The Goddard School of Verona

The Goddard School of Verona

5.0(2 reviews)
3.8 mi

First, let me say we have a lot of experience with daycares, and I must admit that we are picky…read more So, it is saying a lot that we were blown away by this awesome school. My son has lots of energy, and other places have shown zero patience, but Mr. Mark and Miss Lauren were excellent with him from the beginning. Miss Lauren is now in the office with Miss Sheena, who is also awesome, but you could still be lucky enough to get Mr. Mark as your kid's teacher. I will detail below what we loved most about the school. 1. The curriculum was good, and my 4 year old son knows a ton of sight words. There is a detailed report that comes out every day about what the kids are learning, and they even started teaching them chess. I also love that there is structured learning without the classes being so ridged that a large portion of the kids can't sit through lessons. We've experienced places with no patience that have caused me to lose my patience based on the way my son has been treated. Not here.. great education while still understanding the needs of small children. They also have a large gym for the kids to blow off steam in bad weather. 2. The staff and owners go above and beyond to make this place special for kids, and make parents comfortable. My husband even observed one of the owners helping another parent change a flat tire. They had a Santa for the kids at Christmas, hosted Trunk or Treat for Halloween, and provided a free session with a nutritionist to help parents with picky eaters. Never have I felt so confident that we had partners in the process of raising up our son, and I have never known a daycare where I felt more confident that they actually cared about my child. 3. The children are happy. You can see it in all the pictures. You can see it in their attitudes. My son made good friends here, and still asks to see them. There is also a ton of parent involvement. We ended up moving for a job, and I actually cried over pulling my son from this school. When you've had bad experiences, you truly appreciate the really good ones. I am grateful for our time at Goddard Verona and would encourage any parents reading this review to enroll.

The Verona school has only been open 2-3 weeks at this point... However my 2 1/2 year old has never…read morebeen happier at a childcare facility than he is now. It's not a struggle to get him out the door and to school. He knows where he's going and looks forward to it. The teachers are great and the lesson plans are creative, educational and FUN. There's a great variety of things for the kids to do. The facility is brand new and with exceptional amenities and security. The Director and Owners are on-site and very involved. They've even got my son eating his vegetables (since snacks AND lunch are provided). Lots of pros. I have not encountered any cons yet. As of now, we could not be more satisfied with ALL the school has to offer!! I would refer, and have referred other parents to the school.

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The Goddard School of Verona
The Goddard School of Verona
The Goddard School of Verona

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Madison West High School

Madison West High School

2.0(3 reviews)
4.7 mi•Regent

The staff at this school did not necessarily respect individuals with disabilities when I was a…read morestudent there (and I doubt any staff at that school ever would in general because school administrators are rarely mature enough to do what is best for them and other people). I would more than agree with whomever did not like Special Ed at this school by giving the school a -1,000,000,000 stars if I could!

I have been to Madison West for a number of athletic and non-athletic events. The school is older,…read morebut is clean and tidy inside. They have managed to get quite a few classrooms, media and other activity rooms into such a small urban footprint. We were there for a varsity basketball game and had a lot of fun. It was $5/adult for the game and they offered a variety of snacks at the concession stand throughout the event. The concessions were reasonably priced for everyone to enjoy. There was plenty of bleacher seating for the game. Home team and guest team were able to sit in designated areas. The cheer leading squads from both teams were entertaining to watch and lifted the spirits of their respective crowds. Reggie the mascot was not in attendance for West High and that was a little bit of a bummer. The kids like to see Reggie and get their photo taken. This high school offers top notch classes with great instructors. They have quite a variety of non-academic opportunities for our students too. Lots of clubs and athletic activities to get involved in. The graduation rate is high and the rate of students who go (and complete college level academics) is also very high.

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Madison West High School - Segregation

Segregation

Madison West High School - Boys taking the court

Boys taking the court

Madison West High School - Reggie on the wall

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Reggie on the wall

Launch Speech & Reading - speech_therapists - Updated July 2026

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