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    Lashbrook Daphne L PC

    5.0 (3 reviews)

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    OBGYN Associates of Norman - OB/GYN Associates of Norman

    OBGYN Associates of Norman

    2.0(4 reviews)
    2.8 mi

    My husband and I have been planning to get pregnant for over a year. We finally scheduled an…read moreappointment to have my birth control removed, showed up on time, and were immediately told, "This appointment was cancelled." When I asked why, I was told the doctor went into labor early and that they "called me." No voicemail. No message. No notification of any kind. I then asked to see another doctor. I was told they "don't switch doctors." When I asked when the next available appointment was, I was told 12 weeks. So apparently my pregnancy plans are supposed to be put on hold because this office has no coverage plan in place and refuses to accommodate patients. No apology. No effort to help. No referral to another OB-GYN. Nothing. This is supposed to be a happy and exciting time in someone's life, and instead I was treated rudely and dismissed completely. If a practice cannot support patients when a doctor goes on maternity leave, that is a serious failure. Do not waste your time or your happy moments with a business this unprofessional. Patients should not be expected to pause their own family planning because an office failed to plan appropriately for theirs.

    If I could give fewer than one star, I would. From the very…read morebeginning, the staff at this practice have been consistently rude, dismissive, and unprofessional. Every point of contact--phone staff, check-in, check-out, and even nursing--felt unpleasant and unwelcoming. Interactions often came across as indifferent at best and openly irritated at worst. My daughter initially chose this practice for her obstetric care, but after attending only a few appointments, I strongly encouraged her to transfer elsewhere. Unfortunately, the issues extended far beyond poor customer service and raised serious concerns about the quality and safety of care. Most concerning, her medical records appear to have been mishandled. After her 26-week appointment, documentation of her visits seemingly stopped. At her 34-week checkup, she was told she was still 26 weeks pregnant and had to push back to correct their error. She was also required to repeat her glucose test because there was no record of the original results, and her anatomy scan--performed in their office--was not documented in her chart. Following these events, she made the decision to transfer care. However, despite multiple formal requests from another physician's office, her records have still not been released more than four weeks later. This delay has prevented her from establishing care elsewhere during a critical stage of her pregnancy. This experience has been deeply frustrating and concerning. At a minimum, patients deserve respectful treatment and accurate recordkeeping--especially in a medical setting where continuity of care is essential. If you, a family member, friend, or stranger on the street, consider OBGYN Associates for your care, run-don't walk- in the opposite direction.

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    Lashbrook Daphne L PC - obgyn - Updated May 2026

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