Cancel

Open app

Search

Lash Therapy

4.5 (38 reviews)
Closed 10:30 am - 5:00 pm

By appointment only

Request an appointment

You can now request an appointment from this business directly from Yelp

Lash Therapy Photos

You might also consider

Recommended Reviews - Lash Therapy

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Maria saying she wouldn't refund me because Id leave a bad review anyways

I recently visited Lash Therapy, owned and operated by Maria Burns, for eyelash extensions on December 13th. Initially, I was delighted; the lashes looked stunning, and the setting was very comfortable. However, this initial satisfaction quickly turned into one of the most horrible experiences I've had with a service provider IN MY LIFE. Within a day, I was disappointed to find significant eyelash fallout, with about 15 lashes lost without any apparent reason as I had followed all the care steps. Maria offered a correction service, which I gratefully accepted, but to my profound disappointment, the issue recurred, leading to complete lash fallout within hours! This was especially upsetting as I had both a company Christmas party and a family Christmas trip planned and wanted to look and feel my best, which I didn't as my eyelashes were full of gaps and it looked horrible. While I was on my family trip, Maria reached out with an explanation, which I initially found reassuring: "Hey babe, I hope your day is going well, I figured out the problem! My AC thermostat was off!!!!!!! So when your back contact me your next service is on me! Have a great day! Today the studio was abnormally warm, it's usually ice cold in here come to find out the humidity was 80% when you first came in! Another client of mine also experienced the same thing! This was driving me crazy as to what it could have been! Thought to keep you in the loop!" (see screenshot attached) However, this reassurance soon gave way to frustration. Appreciating her honesty, I booked another appointment for January 12th, ahead of an important content shoot. However, Maria canceled on the morning of the appointment, offering a $75 refund instead. Feeling let down by multiple negative experiences, I expressed my dissatisfaction. Maria's response, suggesting I seek services elsewhere and offering contacts for other technicians, seemed dismissive. My attempts to convey my feelings of disappointment and injustice were met with what I felt was a dramatic and unwarranted attack on my character (very nasty experience!!). Maria accused me of: "taking advantage of her kindness" and threatened me with allegations of "terrorizing her business." This accusation was deeply hurtful and seemed to be an attempt to deflect responsibility. Despite our previous agreement, she withdrew the offer of a complimentary service and told me she wouldn't refund me even the $75 she had initially offered. In the end, the entire ordeal was emotionally taxing. Not only did I have to deal with the physical fallout of the failed service TWICE, but I also had to endure baseless accusations against my character and an unprofessional response from the business owner. This experience has been one of the most upsetting and stressful encounters I've had with a business in Florida.

Mega volume set

I booked with an appointment with Maria a few weeks ago, and absolutely loved how my lashes came out! After not having lash extensions for years after bad experiences, I was super cautious in finding a new tech that could do a great job and not ruin my natural lashes or create a look that didn't look good. But Maria answered all my questions, made the booking process super easy and the actual process of the lashes was fantastic. She was super detailed in asking about the exact style of the lashes I wanted and was able to recreate the exact look. Afterwards the aftercare process was explained really well and how to take care of the lashes in the best way so they retain longer and look great until the next fill. Overall, super happy with how they turned out and looking forward to my next appointment!!

Melody G.

Just got my lashes done by Maria yesterday and I'm in LOVE! So full and fluffy and she was so fast too! She knows her stuff and is very good about responding back an scheduling which I really appreciate, will definitely be going back to this lovely lady

Liz C.

Maria really did a great job! She is awesome, very nice and accommodating with scheduling on short notice and very flexible! She is very professional and she's my favorite! I'm always happy with my results! She is very determined to give you the look you want and taking her time to achieve it. Highly recommended!!!

Love them.

See all

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Maria B.

Maria B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Maria B.

Maria B.

Thank you for this wonderful review!

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Maria B.

Maria B.

Thank you so much for this wonderful review!

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Maria B.

Maria B.

Thank you for this wonderful review!

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Dom O.
0
1
10

2 years ago

Business owner information

Photo of Maria B.

Maria B.

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Maria B.

Maria B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Maria B.

Maria B.

Thank you for this beautiful review!!!

Helpful 0
Thanks 1
Love this 0
Oh no 1

2 years ago

Business owner information

Photo of Maria B.

Maria B.

Thank you!

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Maria B.

Maria B.

Helpful 1
Thanks 1
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Melody G.
221
14
21

6 years ago

Business owner information

Photo of Maria B.

Maria B.

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Liz C.
189
32
73

6 years ago

Business owner information

Photo of Maria B.

Maria B.

Thank you liz ! We appreciate you !

Helpful 1
Thanks 0
Love this 1
Oh no 1

2 years ago

Thanks Maria! absolutely loved my lashes and will be back! clean studio and friendly staff! definitely recommend!

Business owner information

Photo of Maria B.

Maria B.

Thank you Ashley!

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Maria B.

Maria B.

Thank you! Im glad you were happy with your set!

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Business owner information

Photo of Maria B.

Maria B.

Thank you for the review!!!

Helpful 1
Thanks 0
Love this 1
Oh no 0

6 years ago

Business owner information

Photo of Maria B.

Maria B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Maria B.

Maria B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Maria B.

Maria B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Maria B.

Maria B.

Thank you very much !

Helpful 1
Thanks 0
Love this 1
Oh no 0

6 years ago

Business owner information

Photo of Maria B.

Maria B.

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Maria B.

Maria B.

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of S G.
0
12
8

7 years ago

Business owner information

Photo of Maria B.

Maria B.

Helpful 0
Thanks 0
Love this 1
Oh no 0

4 years ago

Beautiful experience! & got things done in a timely manner 10/10 recommended! Very accommodating, clean and friendly

Business owner information

Photo of Maria B.

Maria B.

Thank you!

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Maria B.

Maria B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Maria B.

Maria B.

Thank you tiffany for your feed back ! Happy Holidays!

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Maria B.

Maria B.

Thank you stacy! We appreciate your feed back !

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Maria B.

Maria B.

Thank you very much. !

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Maria B.

Maria B.

Thank you Sue!

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Maria B.

Maria B.

Thank you!!

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Maria was so sweet and showed me how to properly care for my lashes. I got a fill with her and I love them they feel amazing.

Business owner information

Photo of Maria B.

Maria B.

Thank you so much ! Im very glad your experience was exceptional !

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Maria B.

Maria B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Lash Therapy

Review Highlights - Lash Therapy

You get a lash bath every visit and in spite of doing hot yoga many times per week, my retention is really good!

Mentioned in 2 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Eyelash Service 1,251 times last month within 15 miles of this business.

Verify this business

Avaline Nails & Spa - When you want pretty nails and a delicious snack... (the Argentinian empanadas are delicious!)

Avaline Nails & Spa

4.3(161 reviews)
0.3 mi
$$

This was my first time visiting Avaline Nails & Spa, and I'm so glad I stopped in. I was greeted by…read moreLiz, who was incredibly welcoming and walked me to my seat. She introduced me to Alana, my nail tech, who took care of both my manicure and pedicure. Alana was friendly, patient, and didn't judge me at all even though I hadn't had a pedicure in years poor thing had her work cut out for her! As a man, I really appreciated how comfortable and welcomed I felt the entire time. They also offer drinks, and I tried the watermelon boba tea... absolutely delicious. I'll definitely be back next month. Consider me a new regular!

I've been coming here for almost 4 years and have always had great experiences, which makes this…read moreespecially disappointing. Today I came in for both nails and a pedicure. My nails turned out great with my usual technician Tom but my pedicure was a completely different experience. The technician Brady had a bad attitude almost like he was annoyed he had to do my pedicure with a shitty attitude the entire time....he did not clean under my toenails, did not trim my cuticles, my nails were all uneven with white polish all over my toes. He was also on the phone during my appointment which came across as unprofessional and inattentive. When I brought this to the manager (Sarah), the focus was only on the polish color "looking fine," instead of addressing the quality of the actual pedicure. Please find pictures attached!! I was offered a redo, but after already being there for a long time, 4pm u til 6pm I was unable to stay & ready to go at that point Despite the poor service, I was still charged $40 for the gel polish and French because I was "leaving with their product on my toes" After being a loyal client for years, that was really disappointing. A pedicure is more than just polish--it's the FULL service--and unfortunately that standard was not met today. Sadly, this experience and the way Sarah handled it has made me decide not to return. All she cares about is money and not the customers. I'll be taking my business elsewhere

Photos
Avaline Nails & Spa
Avaline Nails & Spa
Avaline Nails & Spa

See all

Raz Brow Art - After

Raz Brow Art

4.2(44 reviews)
0.4 mi
$$

I felt really uncomfortable here. As soon as I walked in to sit down, I can tell that the woman who…read moreworks there was just dragging out the service with the lady before me, almost like she didn't want to service me. The job she did on my eyebrows sucked too. I told her a cleanup, but that was the quickest eyebrow threading I've ever gotten...she didn't even try. And the comment about the payment. She asked for cash, but I thought my wallet in, so I payed via Apple Pay with my credit card. She made a little slick comment like she thought the card was going to bounce. "Cash is better". Ma'am...money is money, the form doesn't matter. Quiet as it's kept, I probably make more money than this woman. But since I'm a black woman in work out clothes, she probably assumed I didn't have anything. In a lot of these places, you walk in as a black person and the vibe completely changes when it's time to give us their service. I get that vibe a lot here in south florida (can't wait to move). I'm going back to the woman who usually does my eyebrows (my girl Sunitha, look her up, she's friendly, more affordable, and she's been doing my eyebrows for years. I always tip her very well because she's always been kind and she's never been disrespectful to me). I live further away from her, but today let me know that Raz Brow is on some bs, and I should just make the drive to Sunitha. The gas money is worth it. Do not go here, especially if you're a black woman who just needs her eyebrows to not look crazy when she goes into work... it gives racist vibes.

Sevda & Rishmie have completely changed my entire eyebrow routine since I started coming to Raz…read moreBrow's after covid in 2019. They've always made me feel right at home, they feel like family now. But hands down the best part of going to them every 2-3 weeks for several years now is that it has quite literally changed my look--ironically, my eyebrows now give more natural and full (than when I waxed or tweezed in the past) AND they're more stylized to the shape of my face. Best of both worlds! Pro tip: Make sure you go at least 3-4 times to allow your hair follicles to start growing in naturally, the first few times will prob hurt a bit and then your hair (and your tolerance) will adjust so it's smooth sailing into the long game. I'm now at the point where I have them thread my ears, cheeks, below my lip, around my hairline, and my neck. Remember: beauty requires sacrifice & commitment -- and these ladies make it all worth it!

Photos
Raz Brow Art - Before

Before

Raz Brow Art - Threaded eyebrows

Threaded eyebrows

Raz Brow Art - The magic

See all

The magic

Lash Therapy - eyelashservice - Updated May 2026

Loading...
Loading...
Loading...