Im not sure if we caught this place short staffed after 9 PM but everything seemed to be going wrong. We were a group of 5 and at first service seemed to be quick but there was a staff change and everything went downhill after that. First our drinks took for ever, then my order for double boneless wings with 2 sauces was mistaken for an order of double traditional wings with one sauce. I also ordered a side of fries with queso and the queso was cold. Thats the only picture i was able to take during my visit.
Next one of the other orders ordered a snack boneless with ranch and instead they received blue cheese, we also ordered extra sauces which took forever.
Finally the last person in our group ordered a buffalo chicken sandwich and it never arrived, everyone else was almost done eating when the waiter came by about 15 mins later and said he was sorry but they gave away his order to another table. He put in a new order which took another 20 mins.
It was just a subpar experience and when i asked what they would do to rectify their mistakes they just told me "don't leave me a tip" thats poor customer service in my book and as a visitor to this beautiful area i hope this is not a reoccurring issue for this location.
On the plus side the food did taste good, im not saying don't eat here im just take my comments as an "I told you so" i would hate for someone else to go through what we did especially if your starving and ready to have dinner. read more