Customer service from this office is lackadaisical to say the least. I am astounded how an agent…read more(Beth) could have such deficiencies and still able to maintain a license. I initially inquired about coverage for my home after given what I thought was a very good quote. I even mentioned to Beth that it was considerably lower than what I was currently paying. Because my policy, with another company, had increased and my renewal was in June 2025 I was contacted by AllState after using a search engine for companies that covered my location. After given the quote and informed that I would be receiving an email to complete the sign up documentation I immediately realized that the zip code was incorrect that had been entered by Beth. This prevented me from going forward to complete the information. I immediately called and left a message. I was contacted quickly and was told by another agent to "just go ahead and enter the wrong zip code and they would correct it on their end after I completed the form". I informed the agent that I would do nothing of the sort and to send me the corrected form and then I would proceed. In the interim I was then contacted by Beth who said she was informed by the other agent of the details with the incorrect zip code. She said she would call me back as soon as she found out the matter. The matter was that she entered the incorrect zip code even after I repeated my entire address and zip code to ensure she had the information. Clearly that made no difference at all. That careless mistake was over a $1,500 annual premium mistake. I informed her that I would not be going forth with the coverage. Thank goodness I had not contacted my homeowner policy that I presently had. The premium quoted after the correct zip was entered was actually $1,000 MORE than my present insurance. An apology was offered and I was told that no money would be debited my bank account. Second "careless mistake" transpired today when I saw that a first month premium was debited from my account! I don't believe it is unreasonable to expect someone who does this for a living to "get it right" the first time. Perhaps it would better serve this office to restrain these associates and require a competency exam periodically. AllState? No thanks!

This is the best Allstate Agency!! Ben and his staff are absolutely amazing! Justin is my agent,…read moreand he always takes care of me and my insurance questions, needs and concerns. If you are looking for a great insurance company, call or go see Justin at The Reece Agency!

Matt Deitz, Agency Manager, North Carolina Farm Bureau Insurance was on it this week!!! He's been…read moreour home, auto insurance guy for a decade! After Tropical Storm Chantal on Sunday they had the insurance adjuster out on Tuesday and the restoration company came out on Wednesday and did their assessment and we have been following their guidelines and going above and beyond just to make sure things are dry for our family! If you're looking for a reliable and personal experience when it comes to insurance and being treated fair and like family, this is the place to go! Really appreciate your promptness to this event Matt!! you're the man brother!

I personally like my agent Will Laws. He always returns calls and is honest. I feel like he's on…read moremy side vs. the insurance and adjusters.

I have worked with Person to Person Insurance for a number of years. Their staff is outstanding and…read moredo everything they can to get you the right insurance for you and your family members. I recommend them to everyone.

They have done my taxes for years. Fair pricing and ultimate professionalism and curtesy make for a…read moregreat outcome. Filing electronically and not having to deal with stamps, trips to the post office, and travel make it even easier. Just let them know in the office and they will take care of it. Jennifer is a very nice lady and a tax professional. I trust them to get it right every time...and they do!

Top Notch service and prices. I feel secure with the products and people. It is nice tohave them…read moreon my side and in my corner.

Laura is amazing! She and the team helped me navigate the process with minimal effort. The…read moreproactive "heads up" calls/texts to expect an important email were so helpful! Everyone was focused on customer satisfaction and I felt like they were looking out for my best interests. I was so impressed when I received a call days before signing that Rob reviewed my loan again time and found an opportunity to save more over the lifetime of my loan! I highly recommend Rob, Laura, and the team!

Rob and his team were fantastic to work with throughout the entire mortgage process. Everyone was…read morekind, helpful, and responsive. As a first time homebuyer, their thoroughness and helpfulness was invaluable. I will definitely recommend them to anyone who needs a mortgage lender. Thank you Rob and team for making the mortgage process as smooth and easy as possible.

Whitehurst Strategic Partners have been my main provider of insurance for over 10 years. They…read moretruly care about your needs and what will be the best fit for your situation. It's nice to have one place you can count on to handle all of your insurance needs. Their prices are very competitive and the staff are always available for questions.

Ok, this business in Roseville is operated by Valerie. 1: she will not help you if you have under…read more$60,000. It's not worth her time..unquote.. 2. Unless you can provide ALL your information BEFORE said visit she will not see you!! She (Val) attitude issues.. She will also cut you off from the phone because she has to attend to personal matters!! I WOULD NEVER recommend her to anyone. She's NOT WORTH MY TIME and my money to make a living off my interest!!

I have had the pleasure of working with Valerie Hoy for the past 3-4 years. She is top of the line!…read moreThe care and confidence I had when we did our initial consultation was very high. She is such a smart woman. Whether its budgeting, getting out of debt or what she's best at, investing- she is AMAZING. Worth the extra drive for me. It's hard to know who to trust when it comes to your financial future- she's 100%.