i had roof replacement full new roof . I claimed and after two years I just learnt today that he…read moredidn't add this new roof my insurance . if you all looking around for local insurance company don't even look this agent . James Garcia probably the worst in all state .

I am in real estate and I always refer my clients to the Garcia Insurance Agency, just at least to…read morelet them have a shot at the lowest rate for home owners insurance. I stay with James Garcia as my agent, though, not just because of the low rates, but also because of the service he provides. Any time I have a question I can call him up and ask. Once when i just requested something from his office instead of directly from him, he called me the next day and said, (paraphrasing) "Wait up a second on this request, although it seems like the natural thing to do in your situation, let me explain what this will do to your costs before you do it" ...... It had the opposite effect of what I assumed, causing my bill to go up and not down like i thought it would, so he saved me a ton of money just like that ....... I'll always be an All State customer, they look out for me, I that is what I need!

The agents at this office are so nice. They are always willing to work with you. I have been with…read morethem for years and am very happy. I was in an accident over the weekend and first thing Monday they called me to check on me. They know my whole family by name and site. I have many types of insurance with them and I would not consider anyone else. One time an agent took $10 out of her own pocket because I was short on my insurance money. I had been really ill and out of work because of it. I went to pay not realizing I was short. She was so kind and understanding. Wouldn't even let me pay her back later. It was a very kind thing to do that most people would not even consider doing. I cannot say enough good things about this office.

I'll never forget the first time Michele came to our home to meet us and find out about our needs…read more She arrived as my agent and left as my friend. I could tell how genuine she was and how much she had our best interest at heart. She took care of everything we needed in that one afternoon and ever since we have had such peace. Her office staff are the best and always have a cheery welcome and quick answers. It's been over a decade having Michele as our agent and we couldn't be happier!

Really poor service to a long standing customer. Not sure where Tim's focus is but it is certainly…read morenot on his existing customers. I believe he leaves that to the staff that is not helpful in any way.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I have lived in the Memphis area my entire life and I am dedicated to helping the people in our community with their insurance needs.

Horrific company and worse than any other. This company cannot be trusted and should be avoided…read more Heather Winters should be fired for her role in taking our money and providing no services. We tried to switch our home and auto with the help of Heather Winters only to find out she is a liar and thief. We provided everything she ask for and after weeks of going back and forth she tells us they cannot cover our home because it is a modular / manufactured home. I do think that's discrimination but just figured we would go somewhere else that actually wanted the business. She couldn't even be professional enough to call, instead she sends an email with some BS. Then I get an email saying they would refund the full amount. Now she says no refund. This crook took our money and provided no services whatsoever. I will file a complaint with the Tennessee Department of Commerce & Insurance and speak with our attorney. I hope everyone avoids this lazy woman and this crooked company.

Gotta love this guy. He has been our good, trusted agent for a number of years now close to 10 I…read morebelieve. He never forgets my husband's birthday and he always send holiday greeting cards. Things like that are small but personal and special, it makes us feel like more than a contract and that he cares to continue human concern in doing excellent service

I havent been with the company long. But the people ive talked to already are pretty great people…read moreto have and talk to! They answered my questions as best as they could and guided me through the processes and steps needed to do what i need. Especially Ms. K and Chelsea! Great people to talk to and communicate with

From the owner: Our vision is to assist you in making the important decisions relating to insuring & protecting…read moreyour family assets, your lives, autos, homes, and more. We, at Bob Simpson-State Farm Insurance, strive to earn your business by providing outstanding customer service, being available at the time YOU need us, maintaining a professional office and staying informed in our ever-changing industry. Call, click or come in for a free insurance quote or an insurance review! License #: TN-644741, AR-5933702, MS-10685561

Great agent and very informative. Gives you the best insurance and a great rate! Highly satisfiedread more

Best Agent around! His team is knowledgeable and kind. They do an amazing job explaining how…read moreinsurance works and how it impacts my life! Highly recommend!

Love Gwen and this agency!! I am always treated with a great appreciation for my business!…read moreNever just a policy holder with a number. Gwen and her staff do it all. I have homeowner, autos, umbrella, and life policies. I am a very happy client, but most of all, I so appreciate the confidence and the comfort that I have in knowing, should I need them, Gwen and her staff will have my back.........

From the owner: COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees,…read moreFarmers agents are available online or via phone.

Staff are very friendly I called for a quote on car insurance and was greeted by Kari. She worked…read morequickly and gave me a quote within minutes. If you are looking for insurance for your home, auto, etc, please give them a call. You won't be disappointed!!

I unfortunately can not leave zero stars. I want to thank the staff for always being helpful and…read morehandling my questions. I am having my auto insurance canceled after 16 years with Allstate and at least half with this office. I have NEVER seen or spoken with the agent. I have sadly had 6 claims since 2015. Only two were my fault when I rear ended someone and another when my car rolled forward into another vehicle The others involved a deer, an object on the interstate at night, me being rear ended which had to be settled in court and another vehicle hitting me in a parking lot. The ~$14,000 paid during this time is significantly less than what I have paid in premiums. More proof that using insurance is harmful .... despite paying for it.

Don has been my friend from high school and insurance agent for 40 yrs. He has gone above and…read morebeyond anytime I have had insurance related questions or issues. As recently as Friday evening when the storm knocked neighbor's trees into my property, Don was right on task and my work was started Sunday. Can't rate Don and his staff high enough!!

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: TN-677824, MS-10679826