An absolutely terrible disgrace of a company, treats military uniforms with no dignity or respect…read more New rank on top of old rank without removal?? How is this acceptable? How is this a complete job? They allow this and still force to pay?? Terrible! I do not recommend for any service member! Also needed expeditiously for funeral. This is how they treat the Nations Veterans...

Horrifying service! I dropped off a baby blanket to have the name embraided. I opened the blanket…read moreto show the store manager exactly where I wanted the name to go. The lady made a scribbled drawing in a 1-in square stating the name would be "centered". I signed off on the order as instructed to do under the believe she understood exactly where I wanted the name. To my surprise, the name was placed on the CENTER of the blanket instead of CENTERED ON TOP of the blanket. Once the store manager was notified she was adamant that I was the one who made the mistake and stated I shouldn't have signed off on the order if "the drawing was not correct". The scribbled drawing was not 100% visible and verbal instructions were clearly not understood. We were made to pay for the service since "the mistake was ours" and was even called a "Liar" according to the store manager, stating that I never showed her where I wanted the name. Aside from damaging MY PERSONAL ITEM, she insulted me to save herself the trouble of making it right. I will not ever recommend this place nor will they ever have my business again. I would give this place 0 stars if I could!

Ordered from them some Caps and our logo came out distorted on a couple, they wanted to charge us…read moreagain for those to be redone and their reponses were snarling and sassy. Won't be ordering again.

From the owner: At Cardo Caps we can embroider your company, ranch, or any logo you might have for a cap. We can…read morealso embroider names to caps purchased here or elsewhere.

I placed an order on 12/12/25 for $450 worth of t-shirts, and it has been a complete nightmare. I…read morehave been calling this company for two weeks, nearly 30 times, and have also emailed and left comments on my account, all with no response. My account still shows my order has not been processed. When someone finally answered the phone, they did not speak English and could not help. A worker later told me she cannot provide answers because the people in charge do not respond to her either. There is zero communication, professionalism, or accountability. I am now disputing the charge. Avoid this company at all costs.

Dropped off shirts to get embroidered with my logo -- they confirmed they had it. After a week with…read moreno update, I called and was told they'd be ready the next day. Turns out they never had the logo. Poor communication and a waste of time.

I like Michaels but I like there service even more. On top of the that they are veteran friendly -…read morethank you!

From the owner: Everything to Create Anything. Our expansive craft assortments include the most popular art…read moresupplies, fabric, canvases, yarn, knitting & crochet supplies, frames, floral, scrapbook materials, beads, jewelry kits, Cricuts, craft machines, and more. Party plan with ease, Michaels offers balloon inflation, party decorations, gift packaging, favors, tableware and seasonal occasion decor. All your party supplies in one place. Visit our Laredo branch today and unleash your creativity.