Dr.Bass and the staff are the best. They took care of my Paula to the very end. They made my loss…read morealot easier They truly care about you and your pet. Thank you for everything.

Tina Bass, the vet, has given our animals the best care. She is very compassionate and shows…read moreinterest in every animal ( goat, dog, horse or donkey) and interest in caring the right way for our pets. I would highly recommend her business.

the best on the lake! dr Andy and his staff are the go to people around cleora. I trust Andy with…read moremy fur babies because they are the only people I trust with them. my dogs have had surgery's and teeth cleanings with them and im very happy with everything. thank you for everything south grand lake vet!

Dr. Andy, Stephanie, and staff are the kindest, most compassionate people. I am in my mid-70's and…read morehave had dogs all my life. I also spent time working as a vet tech in the 70's. I have never had my animals receive care from more competent, caring professionals. I recently lost my beloved German shepherd very suddenly. I received email condolences and assurances that I had done all that I could for him from Stephanie, Dr. Andy's wife. Today I received a card of condolences in the mail signed by Dr. and staff. I have experienced the heart-wrenching loss of dogs over the decades, but I have never received the kind consideration from a veterinarian clinic that I have received from South Grand Lake Veterinary Clinic. I am very grateful.

Thank you for seeing us on an emergency. Other vets I thought we had we could count on , turned…read moreus away. Your service had always been reliable. Thank you so much .

Super disappointed. Went there 3 weeks ago for a yeast infection in my dogs ear. That visit was…read more$262. I had to schedule a follow up visit that was just supposed to be ear follow up and 2 vaccines that my dog was due. First of all they have 3 receptionists and it took a ridiculous amount of time to check in. Then the receptionist brought in a piece of paper with literally 10 things on it and gave me an "estimate" of well over $500! I was like my dog was here 3 weeks ago and this should just be his vaccines and a follow up. After narrowing it down the cost would be $250. Ok fine. I did decide to add a fecal test after the fact when I looked at my digs records and saw he was due one. Get to the register after the visit and they start going thru everything I was being charged for. One of those things was the flu vaccine (which by the way is sneakily called CIV and was not explained to me prior to consent). I did NOT want my dog to have that vaccine and of course it was $50. My total was $380! For a follow up on his ear and his yearly vaccines. This place seems to be going in an unethical direction and I'm so very disappointed. The vets are great but this is shady.

Used their services for over 20 years. The vets I knew have retired or moved away…read more I use Shipmens now

I needed to put my cat down, they were all so compassionate, they let us stay in the room and say…read moreour goodbyes.

On 8/21/2025 my grown daughter took her older husky mix dog to The Ark Animal Hospital in…read moreClaremore, Ok. She has been taking her there for 6 years! My daughter stated that when she dropped her off that morning around 8:00am she was fine, her normal 13 year old self. Walking, riding in the car, looking out the window, and breathing normal. Her dog was scheduled to get her rabies shot, a bath, and nail trim. During her time there the staff told my daughter that she needed her ears cleaned. She said ok, do it. When she picked her up she was told that they had to have several people hold her down to trim her nails. I'm sure that was also true about cleaning her ears as she hasn't had that done often. When her dog was walking to the car after being there she walked very sluggish kind of like she was drunk. She asked if they gave her anything to make her feel/act like that. They said no. She couldn't jump on the back of the car like she did on her way there. My daughter had to pick her 83lb dog up and put her in the back of her SUV. She drove home, with her whining with every bump the car hit. My daughter had her husband look at her, he said she's not good and to take her back to the vet. So that's what she did. The vet came out and looked at the dog, and kept telling her she's just old and this maybe the end just to take her home and see how she does. He padded her on the back and said I'm sorry. He did suggest a couple things like give her electrolytes. I was on the phone listening to their entire conversation. She asked if there was anything they could give her to help her. He said well we can take her back in and draw blood and see what's wrong, but that's going to cost more money. (WHAT?!??) My thoughts were you guys did this to her dog, and that's what you tell my daughter, either pay more money to figure out what YOUR CLINIC did to my daughters dog, or take her home and see if she lives or dies. Well not really knowing what to do she took her home, tried to give her electrolytes, because that's one thing the vet did say to try. She was so upset that my husband and I went over there. Her dog was literally laying on the floor on her side breathing very deep and slow like she was going to die any second. We managed to get a few syringes of Gatorade in her, and she wouldn't take any more. She wouldn't eat anything. I read online that if we couldn't get her to eat and drink she would definitely die, so we continued to try, and she wouldn't. Thank God we have my other daughter who works at a different clinic in a different town, and I called her to get her opinion, she said she definitely need fluids, so she came over and gave her a bag of fluids. Along with that my daughter called Ark clinic back and just gave them an ear full, after that call they told her they would give her 2 meds for her for free. She got the meds and after she saw that she was doing a little better after receiving the bag of fluids she gave her the meds. It took her 3 days to come back from the vet visit at Ark. I normally only write reviews if they are positive, but this is something others need to know if they have an older dog. Older dogs can't endure having a lot done to them like the younger dogs can. It totally stressed my daughter's dog out so bad that if she hadn't been given that bag of fluids, we would have lost her, all because of a vet visit that was supposed to help her.

I wish I could post pictures . my cat was sent home to me wrapped in a towel , dried shit and turds…read morematted to his tail and his back legs and everywhere else u could imagine . ALL around his neuter incision . very unprofessional and didn't offer any kind of help regarding the situation . front desk lady was incredibly rude over the phone , their excuse to not cleaning him and letting him sit in his own shit for HOURS mind you , was because he was 'aggressive' . do NOT take your pets here .

Doc and the ladies were my 10 fuzzies vet for 11 years. We were all spoiled by the attentive level…read moreof care, professionalism, and kindness that we received over the years. No matter what we were in the office for - exam, pick up meds, pet food, - everyone was happy and welcoming. I recently moved away and have yet to find such a fantastic new vet for my animals - I am not sure there could be any better of a place. Thanks Ken, Jeniece, Rebecca, Michelle, & Ariana for taking care of my fuzzy family. ...Shannon Champion

My cat had a medical emergency and they acted as if they could treat it but didn't have the proper…read moremedication protocol. My regular vet took the medication to them. If I had not been in shock, I would have listened to my instincts from the time I walked in the door and was told by the receptionist they would need to put my cat down, even before I saw the doctor and cats have been saved with the proper treatment. My impression is this a rural animal hospital acting as if they are highly skilled. Take your animals to Tulsa for an emergency on the weekends. My cat, who was a part of my family, has been deceased now for nine months and I'm still heartbroken. They took no responsibility for his loss and charged me $800 for his care. And btw, they wanted this money up front. It seems they assumed I would not pay for my bill.

We 100% will not take our dogs anywhere else ever as long as we're here. These doctors are so…read moreskilled and genuinely LOVE their patients. My fur-babies are always so well-taken care of by all the staff and they're good with humans, too! :) They always make sure we understand what's going on with our pups because the dogs can't tell us and we're not doctors - the docs make it so user-friendly. They also let my inquisitive animal-loving daughter ask all the questions she wants about her dog and never makes her feel like she's being annoying or a burden. They make sure my daughter feels valued and part of the process where her dog is concerned.

Our cat was vomiting and crying. The vet was leaving when we got there but stopped and came back…read morein. Tonight he is home again, happy, and purring. Thank you so much. Very reasonable too.

We had an emergency situation with our beloved dog who cut an artery and was bleeding to death. Two…read moreother vets turned us away and thank The Lord Dr. Stover answered the phone. It was just him at the clinic and he met us at the door to carry our baby inside. He worked his magic and was able to save our dog! I will forever be grateful to this man for saving this dog-mom from the grief of losing a baby.

We started taking our dogs here for boarding while we're out of town and we and they absolutely…read morelove it! Big doggie smiles when we pick them up. We dropped in one day and asked to tour the facility. They happily showed us around and it was clean! Very impressed. As soon as we walk in they know the dogs names and they tell us how much they enjoy having Java and Latte stay with them. Plus you don't even have to provide anything, they have it all including food. Highly recommend!

Highly recommend. They were able to get my dog seen within hours of calling. I have a reactive dog,…read morebut the staff was very accommodating and friendly. They were able to assess the situation and quickly fix the problem.

I cannot say enough good things about this clinic. We are newer to this area and I was so worried…read moreabout finding good veterinary care. I've dealt with both vets who both truly care and so awesome work. I'm also really impressed with their vet techs. Those gals work so hard and provide such good care. It is 100% worth driving from Columbus. Thank you all for being there for our animals

I want to thank the center, especially the young lady who helped me with my old dog Gypsy today for…read morehelping me through a very tough situation. My animals are like family. I did 24 years in the Active Army and never seemed to be blessed with children which makes my dogs all the closer. At the same time this was going on I had my wife at the medical center being treated for a possible ulcer brought on by the weeks of 24/7 care we had been giving the old girl. It just could not go on as we were both getting exhausted and sick ourselves and Gypsy was not going to get better. We had to watcher constantly to make sure she could get up and outside when she needed too. I have been doing business with this Vet Center for many years now and I will not trust my pets to anybody else. The staff is professional and very caring. Thank you all. Bill and Renate Hurley.