Took a very expensive pair of shoes in to have heels rebuilt and resoled. Asked for full leather work and quoted £35 for 6 leather heel builds and 2 leather soles.
When picked up they had rubber soles and heels covers. Was fed some rubbish about how these were there to protect the new leather and that shoes don't breathe through leather soles anyway! Several top shoe makers say very differently.
On closer inspection the heels had been filled only, with nice soft rubber and through the holes in the soles saw nice new black rubber.
The rubber wasn't there to protect the new leather at all. it was there to hide the fact that there was no leather.
Leather soled shoes ARE healthier for feet but not very good at hiding bodge jobs.
To add insult to serious injury there were nicks out of the uppers that were clearly done whilst trimming the rubber soles, though these had been nicely hidden with polish or blacker.
Basically charged a fortune for a job that was knowingly bodged using the cheapest possible materials, fed a packet of lies about the job and damaged a £120 pair of shoes in the process. Hi-res pictures available. read more