Rocko the Owner is unprofessional and instead of wanting to talk, he continued to tell me to shut…read morethe fuck up. Even after i had asked for him to try and have a civil conversation. He supposedly delivered oil to my moms house and when we advised the tanks were empty he acted like a toddler not getting his way. We had a plumber at the house confirming tanks were not full. All I wanted was him to send a tecgnician to the house to meet the plumber so we could verify with both companies. He refused and continued to repeat "Your mom has oil" for at least 10 minutes and nothing else. My mother is in the hospital and one of his comments was well she lived a great life you shouldn't care about a house that isn't going to be left to you. He then proceeded to say how everyone at the Hideout is the same and doesn't know their ass from elbow. I'm disgusted with the lack of respect and childish nature of this business man.

Sharkey's oil delivery gents are very polite and EXTREMELY careful not to spill even one drop of…read morefuel on our property. Any time we call, they are all very nice.

had an issue with my one toilet, talked to Danny and he told me to check the pump tank. Found out…read morethe pump wasn't working. Called him back and he told me he would be up first thing in the morning. He showed up, pumped out the pressure tank replaced the pump, cleaned everything. Reasonably price, professional and courteous.

Had a great experience with this company. They even came out on a wet Saturday to replace my pump…read moreafter the alarm went off. Turns out, my pump was under warranty, and they replaced it for me on the spot. They could have charged me for a pumping too, as I wasn't sure when the last cleanout was. They knew it was a year ago, and said I shouldn't clean it out now. They didn't try to upsell me or take advantage of me. They were knowledgeable and eager to explain the workings of our septic system. As a new homeowner, that was good for me to learn. I will definitely call them anytime I need a clean out or repair.

I walked in and needed help with finding my vehicle title number. Audreah was so helpful and solved…read moremy issue in minutes without charging me. Highly recommend.

Registration renewal with complications. Adam was super knowledgeable, courteous, helpful all with…read moreprofessionalism. So glad I went to this office, would highly recommend this location to anyone. Very efficient and attentive to your issue. Thank you Adam, Bravo!!!

Worst ever and they're scamming citizens by taking vehicles to their impound lot for "emergencies…read morecalls by police to up charge a substantial fee daily incited and the owners and drivers are aggressive and arrogant even to a fellow tow driver.. I was applied at this company level of responsibility

This company was great. I called them to help one of my drivers with an issue on his semi-truck…read more The gentlemen I spoke to Mike was very nice and helpful. Also, my driver said the mechanic that performed the road service was very nice and he knew what he was doing. They fixed my drivers truck and got him back on the road. I will definitely use them again. I would recommend they to anyone!!

I had a potentially serious problem with my septic system during the torrential rains we've had…read morethis week. My typical go-to provider really dropped the ball, wasted 3 days, and still misdiagnosed the issue, which sent me scrambling to find someone else who could help me out in a real hurry. CJ and Peyton got back to me in 10 minutes, were on-site within the hour, correctly diagnosed the problem (incorrectly installed float in the effluent tank), and had it expertly resolved in time for dinner. $175 to fix it right, vs. the roughly $1,500 my old provider wanted for work I didn't actually need. They were very clear about what I needed now vs. what they recommended I do at some point in the future - no high-pressure sales tactics here. They wrote it up well enough that I could have anyone do the future work if I wanted (but why would I go to anyone else?), and they didn't even charge me an emergency fee! Suffice it to say, Avalanche has a new loyal customer.

I had contacted Avalanche for a septic clean out. The customer service I received was beyond my…read moreexpectations. The driver who came was courteous and did a great job. I will definitely use them again.