Craig is the best realtor ever! Before him we had the bad experience and was so afraid to try…read moresomeone new but Craig helped us each step of the way. Any time we bumped into a problem he helped us each step of the way. We told him what we was looking for and he sent us different homes. And we would send him back the ones we liked to view. After that he had them ready to view If there was a place that wasn't nice for our family or that would cost us more money to fix he would say right away no! And point out every thing wasn't good in the place we viewed. He wasn't just trying to put us in any home he wanted to put us in our dream home. The best part was it only took him one month to help us find our beautiful home. So grateful to have meet Craig he was our life saver.

What a great experience! Everyone knows home buying is stressful, but Craig made it great. Craig…read moretook time to listen to all my "wants and wishes" and worked really hard to find the perfect home for me. I appreciate how knowledgeable he is about properties in the Vegas valley. He was always available to answer all my questions and even after closing he's been helpful getting me settled into home-ownership.

Owning rental property can difficult at times. I've had the pleasure to work with Mikhail and Eddie…read morefor several years now. They have helped transition from a PM that went out of business for cause and have now helped move out old and move in new tenants. Their communication, research and screening process is top notch. They respond to my emails almost immediately, 24/7. I know exactly where we stand and I especially love it when they say "Nothing is needed on your end!" I've worked with some PMs that are not responsive or put the work on me. I can tell you that the people at Family Property Management are wonderful to work with.

I was a tenant of a property managed by the Family Property Management team for two years and had…read morean excellent experience the entire time. The team is responsive to needs and communicates well through email, text message and phone. Move-in and move-out were efficient. The FPM team is also friendly, upbeat and positive. Thank you!

Yikes, what can I say other than they need some customer care training and learn the business? I…read morethink the person who called me following up on my inquiry (never gave me the name) seemed more interested in telling me had the right renter than finding a place. Let me know the person selling their house and needed temporary housing was a better fit than a person moving from a 10-year rental. Proceeded to tell the nice places wouldn't allow pets and acted as he had already determined I wasn't a fit when he called. Property Owner Beware May just wants to rent continually to new worthyshort-term tenants.

The staff at GLVPM have been so kind and easy to work with. Cindy is very accommodating and…read morepersonable. They made the process of renting a home as easy as possible. They are diligent and dedicated to ensure the rental is in great condition and that their clients needs are heard and met. I would recommend using their services to my dearest friends and family. We will continue to rent through GLVPM until we are again ready to purchase our own home and hope to be able to use them in that endeavor as well. Thank you for everything! Eden

I recently worked with C. Kelly Hurst from Havenhurst Realty and Property Management on rehabbing a…read morerental property where the tenant had lived for over 10 years. The home needed extensive work, including new carpet and vinyl flooring, interior paint, garage door opener replacement, landscaping, trash removal, minor plumbing repairs, sliding glass door adjustments, and a full home cleaning. Since I live in California, Kelly handled everything for me as he coordinated with contractors, gathered quotes, and managed the entire rehab schedule. What impressed me most was the speed and efficiency. The property was completely rehabbed and rent-ready in under three weeks. Even more, Kelly secured and placed a qualified tenant before the home was listed on the MLS. I was expecting at least three months of vacancy, but thanks to Kelly's hard work, it was only one month. As a real estate investor for over 25 years, I can confidently say this was the best property management experience I've ever had. Kelly truly went above and beyond, and I highly recommend him to any property owner looking for reliable, hands-on property management or real estate services. Hard to find trustful people like Kelly in Las Vegas.

This was the worst experience I have ever had with a real estate professional…read more I hired Kelly Hurst to sell an inherited Las Vegas condo under extremely difficult circumstances. I live out of state and was very clear from the beginning that, because of my health, work, and the circumstances surrounding the property, I needed to be as hands-off as possible. A major reason I agreed to work with Kelly was his representation that his property-management experience made him capable of handling the eviction, the property, and the practical complications of the sale. What I received did not reflect the level of competence, support, or professionalism I was led to expect. Although Kelly handled the eviction, he did not provide identifying information I requested concerning the former occupants in case I decided to pursue a civil claim related to the significant financial damage they caused. He sent me a video of the condo's contents, but his commentary was unprofessional and conveyed that he resented being asked to deal with the property. My most important personal objective was preserving some of my deceased brother's belongings, consistent with my deceased mother's wishes. Because I could not travel to Las Vegas, I asked Kelly to coordinate access for a basic third-party packing service such as TaskRabbit. I was not asking him to personally pack anything or pay for the service. I needed someone local to facilitate access so that a service I paid for could retrieve and ship a limited number of items. He refused. Even after my financial advisor tried to help facilitate a solution, he remained unwilling to assist. Without anyone in Las Vegas to coordinate entry, I was effectively backed into a corner and ultimately had to authorize donation or disposal of the contents so the sale could proceed. To my knowledge, he did not arrange for the contents to be donated or disposed of either, despite my written instructions. His communication with me was repeatedly rude, dismissive, and defensive. When I expressed that the situation had not been resolved for me, he responded with comments such as, "I thought we were past this." Eventually, the working relationship became so stressful that I stopped communicating with him directly and had my financial advisor serve as a buffer. The closing process created another unnecessary crisis. I realized at the last minute that nothing had been arranged for the notarized documents required from me as an out-of-state seller. I contacted the title company myself. When the need for notarization was confirmed, Kelly pushed back and stated that he had not heard of this and believed the documents could be completed electronically. The title company then had to explain to him that documents being recorded required notarization. This delay created avoidable last-minute stress during an already overwhelming week. Kelly did not have to conduct a substantial marketing effort to locate a buyer. He knocked on a neighbor's door, and that neighbor happened to want the property. I still received an extremely poor financial outcome, lost the opportunity to preserve my brother's belongings, and had to personally intervene to make sure essential closing requirements were completed. I completed this sale despite the representation I received, not because I felt competently supported by it. In my opinion, the service provided did not come close to justifying the commission charged. I would not recommend Kelly Hurst or Havenhurst Realty & Property Management. If you need an agent who can manage a complicated or emotionally sensitive transaction with professionalism, initiative, accurate information, and compassion, my experience strongly suggests looking elsewhere.

Customer Service at its finest! I am definitely old school…read morewhen it comes to customer service, and I feel a lot of businesses are too busy hiring these young kids to cut on cost, which cuts on customer service. This place definitely has surpassed my expectations, the young lady who assisted me on the phone was super friendly, attentive and quick with response! She definitely told me what I needed to know, and was happy to do so. I actually had the pleasure of meeting her in person. I paid a visit to the office (which has some cute decor). Sabrina was just as friendly and attentive in person. I am so glad I was able to meet her and her candy bowl lol. Thank you for getting my repairs in order and actually taking the time to help me with my rental needs. I definitely recommend working with Sabrina, you will not be disappointed!

We love American Properties, it's a great company! The girls are very professional, customer…read moreservice oriented, pleasant, and take care of business. We will always use them. They are wonderful!

Best home buying experience I have ever had. Jeff and Kenberly were extremely pleasant to work…read morewith. Jeff is very knowledgeable and works hard to made finding and purchasing our new home as easy and stress free as possible. These people definitely go the extra mile. I will use them again for any future property purchases and highly recommend them.

From the owner: When it comes to real estate, We have done it all. We have purchased, sold, remodeled, managed,…read moreleased, analyzed, and negotiated for almost every type of real estate in existence. Our past experience includes everything from single family homes to apartment complexes, to office buildings, to warehouse space. We have even negotiated for retail space in malls. Currently, our office is a boutique real estate brokerage where we deal exclusively with clients looking to buy and sell property. We help home buyers, home sellers, and investors select property that will meet their needs and desires. In the case of our investor clients, we maximize their income or meet any other goal they may have.

I couldn't be happier with the service I received from Ms Lori Smith,my property manager. She is…read moreprofessional, responsive, knowledgeable, and incredibly efficient. She got my property rented unbelievably quick which was beyond what I expected, and made the entire process smooth and stress-free. From preparing the property and getting it on the market to finding the right tenant, everything was handled with great attention to detail. Communication was excellent, and I always felt that my property was in good hands. I highly recommend Ms, Lori Smith to anyone looking for a property manager. Her efficiency, and dedication truly stand out. Thank you for making what could have been a stressful process so easy!

As the account manager of Northwest Landscape and maintenance , I've worked with dozens of property…read moremanagers, and Lori Smith is easily one of the best. From a vendor's perspective, they make our job effortless by providing clear, detailed work orders and ensuring we have the access we need to get the job done right the first time. They understand the value of proactive maintenance, which allows us to keep the property looking its best without the constant 'emergency' fire drills. If you're a property owner, you want someone like Lori Smith overseeing your investment--they treat the grounds with as much care as we do

Eloff and Nora are amazing, Honestly the best people I have ever worked with, not only do they get…read moretheir job done, but they also treat like family. Very honest, humble, and trustworthy people. Highly recommend them, I would give you 10 stars if I had the option. Thanks for everything and making our rentals run smoothly.

It's been frustrating trying to get in touch with Eloff Perez and the Las Vegas Realty Black &…read moreCherry team. It's been two weeks across email, three calls, AND even a contact attempt through Yelp, but no response. I'm just looking for information and to learn more. I understand if they can't take on any more business or if they look at my home and decide they don't want to work with me. To just ignore repeated attempts at contacts seems like a ridiculous way to run a business. I see they have quite a few positive reviews, and I was hoping to add to this roster, but it seems I can't even get in touch with anyone there. For those who may be frustrated, there are other companies and options for you. It's just a shame someone would spend so much time building their business only to then have a complete lack of responsiveness to potential customers. It honestly makes no sense to me at all...

Karen Smith - The Best In the Business!…read more We cannot say enough wonderful things about Karen! She is a consummate professional who is both reliable and authentic. As first time home buyers, we sometimes felt lost, confused and discouraged. Karen was patient and supportive - going WAY above and beyond to support and reassure us. She was ALWAYS on-time for appointments and meetings and was easily able to provide helpful advice, which was crucial to ensure a smooth final transaction. Karen's expertise in the Las Vegas market, neighborhood comps, and home values became SO important during our search - saving us thousands of dollars on our offer and closing costs. Karen was communicative and responsive, she answered countless calls, texts and emails from us and kept us abreast of every development during the course of our progress. She continues to follow-up with us, congratulating us on our achievement and cheering on our moving plans. Her client-centric approach and dedication to our satisfaction allows us to confidently and absolutely HIGHLY recommend Karen Smith!

I have worked with Karen over the years and have found her to be very thorough and professional…read more She treats her clients like family and definitely goes the extra mile. I would highly recommend her for both property management and if you are a seller or buyer.