I rarely write reviews, but after living here for a year, I feel obligated to share my experience…read morebecause future residents deserve to know what they're signing up for. The floor plans and photos online are misleading. For example, the "Juliette balcony" is not a balcony at all -- it's just a screened door with a gate outside. If you expect your apartment to look like the pictures, make sure to ask for clarification before signing. When I moved in, the unit had not been cleaned and was left exactly as the previous resident had it. A vendor admitted days later that they had never serviced the apartment. On top of that, the refrigerator burned out on my first day. When I leaned against it, I was shocked badly enough to leave me shaken -- yet maintenance dismissed it as "just a shock" instead of an electrocution. Regardless of terminology, this is unacceptable in an apartment at this price point. To make matters worse, the unit was infested with ants, including in my bed. I eventually transferred to another unit that actually had a balcony like the ones advertised online. Management, however, failed to tell me that my $200 security deposit would not transfer -- they simply applied it to the new lease, and I never saw it again. Another major concern was my privacy. Five days before my lease ended, vendors entered my apartment without my knowledge to "prepare" it for the next tenant. I only discovered this because they left a Starbucks cup on my counter. The thought of strangers being in my home, with access to all my belongings, while I was still living there is extremely unsettling and irresponsible. Community-wide issues are constant. Management regularly sends emails complaining about loud music and a pervasive weed smell throughout the property. The valet trash service is unreliable, leaving garbage piled up and making the complex reek. The pool is often closed because residents bring in children who aren't potty trained. The mail setup is another nightmare. Packages are delivered to an outdoor hallway with no cameras, making theft easy. I personally had an Amazon package rifled through, along with several others, before the office finally stepped in. By then, items were already scattered and tampered with. Overall, this complex is mismanaged, unprofessional, and unsafe. Between the misleading advertising, poor maintenance, privacy violations, community issues, and lack of security, I strongly recommend looking elsewhere before signing a lease here.

Very nice property! Mya helped my son through the entire process. She was Very friendly and…read moreprofessional in all aspects of the rental process. The property is well maintained and the apartment was the perfect spot for him. Would highly recommend!!

Right behind Trident Tech in Hanahan. Cute affordable apartments. Up to date modern laundry center…read moreuses a mobile app to start laundry and it texts you when your stuff/cycle is complete. No more sitting watching the laundry. They're starting to do Renovations here and bringing it up to a modern state. So even though it's an older property everything's really nice the staff is great and the apartments are really cute inside. The ones i saw they're redoing them with hardwood floors, new appliances and they just put in a brand new playground set for the community. Affordable and centrally located behind Trident Tech. You'll love it!

From the owner: Come and experience the best in living at Colony Square Apartments. We boast newly renovated 1 and…read more2 bedroom apartments with fully equipped kitchens, separate dining areas, ample cabinet space and spacious bedrooms with plush wall to wall carpeting.

we recently toured, and we fell in love with this property. It's a really great location and we…read moreenjoyed getting to know the property.

Love the Jasper. I lived here for 3 years and was always grateful. It's "living lavish," no doubt…read more The grounds are meticulously manicured, and the star deck and amenities are spotless. You will not find a single leaf on the ground. Here's the most important benefit, to me: you cannot hear your neighbors. I'd say that once a month, I'd hear my neighbors drop something, but that's about it. It's VERY quiet. No footsteps, snoring, conversation eavesdropping, or music can be heard (unless your neighbor is having a party of course, but this doesn't happen at the Jasper.) The building is hurricane proof and from what I'm guessing, would be the last thing standing in the event of a nuclear blast - it's top notch. Tenants are comprised of the mid to older age range, with some graduate students sprinkled in. No ragers, no pre games, no screaming. Everyone is nice, and every pet is nice. There are shops/restaurants underneath that are 10/10 and convenient. There are monthly resident events that are well worth the time to attend (sunset paddle boarding, sunset ferry rides, weekly Wednesday happy hours, wreath making, candle making, food trucks, all FREE). The internet is lightning fast. The location can't be beat - with Colonial lake across the street, and the historic district a 1 minute walk away... makes me want to move back! Rent for my 1 bedroom was $3600 monthly. It's steep, but if you spend 95% of your time somewhere, it's worth the money. There is no better apartment in all of Charleston, and I've seen them all! 5/5 10/10 - no complaints.

I have lived in this community for over four years and have known Jackie through the leasing office…read moresince the day we moved in. During that time, I have consistently found her to be one of the most hardworking, organized, professional, and genuinely pleasant people in the office. Jackie has helped me numerous times with leasing questions, billing questions, and lease renewals, and she has always been patient, knowledgeable, respectful, and willing to follow through until an issue is resolved. One example that really stands out happened after I renewed my lease and was supposed to receive an incentive discount for one month. The discount had not been applied to my account, and after Jackie spoke directly with the person responsible for rental payments, the correction appeared on my account the very next day. She did not simply tell me who to contact or pass the issue along -- she followed through and made sure it was handled. What also impresses me is how much Jackie does behind the scenes to keep the leasing office running smoothly. She makes sure required paperwork and tasks are completed, keeps forms and visitor packets stocked, I've also seen her organize resident events and parties, and even changes the seasonal décor in the touring apartments. These may sound like small details individually, but together they make an enormous difference in how organized, welcoming, and well-run the community feels. I have also seen Jackie interact with prospective residents and current residents many times. She is consistently welcoming, patient, professional, thorough, and kind. She takes the time to answer questions and never makes people feel rushed. She even remembers the four-legged residents and keeps treats for the dogs who stop by the office, which says a lot about the kind of person she is. After living here for several years, I can say with confidence that Jackie is an incredibly valuable part of this community. Her work ethic, attention to detail, organization, customer service, and willingness to go above and beyond do not go unnoticed. Much of what makes an apartment community feel welcoming and well managed comes down to the people working behind the scenes every day, and Jackie is absolutely one of those people. She deserves recognition for everything she does, and I am very grateful to have had her in the leasing office during my time living here. Five stars without hesitation!!!

Really enjoyed my leasing experience here, the ladies went above and beyond! Happy to be hereread more

One of the most attentive Staff I have ever experienced. Richard always has a smile on his face &…read morequick professional response!! Everyone here gets 6/5 Stars

From the owner: With thoughtful design and exclusive community amenities, Botanic at Ingleside Apartments is your…read moredestination for luxury living in North Charleston, South Carolina! We've redefined what luxury living means to you in our exceptional one, two, and three bedroom apartments, that offer up to 1,515 square feet of living space with a collection of interior touches.Situated in North Charleston, Botanic at Ingleside Apartments offers residents a prime location. Nearby, you'll enjoy several shopping, dining, and entertainment options. Our community also has convenient access to I-26, I-526, and Palmetto Commerce Parkway, providing a quick commute throughout the area! We are a pet-friendly community. Come home to Botanic at Ingleside Apartments!

I have been living at the Channel of Bowen for 3 1/2 years and it was Home to me the first day I…read moremoved in. I recently moved to a smaller apartment down stairs and the office staff was right there to help me fine my apartment through everything I needed to do for a moving day. The office staff from Jennifer who is the property manager to Christine, Heather and Drew were there to answer every question and concerns to help alleviate the stress of moving for me. Add the maintenance staff from Chris Allen, Taz and Chris #2, my move was hassle free. In addition to my move the office staff and maintenance staff literally have my back no matter what the situation I may be dealing with. They are my family and I feel safe and secure and happy here at the Channel of Bowen. Simply put I am home here. The Channel also has numerous social events for the residents and they are fun. The staff puts all of their energy into each event recognizing holidays and other events to recognize the tenants here. They are a fun group! The Channel is a very important part of the community here in Tanner Plantation. We have monthly get together' at area restaurants which further the relationship of tenants and staff not to mention good food and enhancing good friendships. I can't say enough about my family here at the Channel except from the first day you move in you know you are home. Weezie Stone

During our stay, we dealt with a SIGNIFICANT roach infestation…read more We reported this to maintenance several times. The pest-control technician who serviced our apartment told us on multiple occasions that our unit didn't appear to be the primary source of the infestation and that surrounding units would likely need to be treated for the problem to be resolved. However, the issue continued due to delayed treatment of the other units. In the meantime, we had to throw out multiple expensive appliances. Our neighbors in the building had similar problems, saying they had to wash their cleaned dishes before every use because of roaches in the cabinets. Clearly not an isolated issue. We also raised concerns multiple times about potential mold growth and related moisture concerns in the apartment. We just wanted it to be investigated, at least. Maintenance resolved the work order and told us management would get in touch- but management never reached out. Even when asked directly multiple times via email to simply acknowledge that we requested a potential mold problem be looked into, management would not even acknowledge why they never responded or investigated it. We documented our concerns and submitted a detailed written complaint to management requesting reimbursement for our losses and/or well as relief from a part of the final month's rent given what we had experienced. Management refused to waive or reimburse anything. Instead, we were blamed by management, despite their statements being in direct conflict with what we were told by pest control (and what we experienced and what was documented via maintenance reports.) Now we are treating our new house for roaches brought from the infestation. This has cost us money in our own pest control despite paying for years of monthly pest control at the apartment complex. Living here was very stressful, disgusting and invalidating. It cost us multiple appliances, and furniture. It was embarrassing to invite anyone over and felt unsanitary to live in. Management has taken zero accountability and only deflected the blame. Many complexes can have pest or moisture issues, but it's the lack of resolution, reimbursement or accountability that is our biggest frustration. Based on our experience, we would NOT recommend this property.

I thought this was going to be an easy transaction, but the moment I walked in the door, the…read morecustomer service was HORRIBLE. I was greeted, after about 10 minutes of watching the 2 employees gossip behind a glass, I assume once they got finished they figured I needed some help. By the looks of it, I felt like the male that approached me, would have been welcoming and at the very least nice. What I got was Sassy and condesending.....assuming that maybe he was a manager, after we got 5 minutes into the conversation, there is NO WAY he could be manager. Just moving to my second home in charleston, this looked as if it would have been a great option, especially since the location was perfect....after some thought, and knowingly I would have to deal with Elmalike(?), and not sure of the other masculine females name....I opted not to ask any more questions. Ansley Commons, "Y'all" need to train your employees customer service values.....And although the management has changed, they should probably dig deeper.

I highly recommend Ansley Commons. It's a great location and very safe apartment community. Rose…read moreand Courtney in the front office are absolutely fantastic. Several of the apartments have been renovated and remodeled as they become vacant. I think you'll be very happy living here!

My husband and I have lived at Ingleside for almost 11 years, and have seen A LOT of changes,…read moremostly for the worse in the last several years. A month ago I'd have given Ingleside a one star review, but in the past two weeks, a new property owner and new management company have taken over. Now under new management, Sage at Ingleside seems like they are turning over a new leaf. Our maintenance concern, ignored for days by the previous maintenance team, was taken care of right away by Justin from the new team. Courtney in the leasing office has been very helpful, professional, and friendly in all of our interactions with her. The property has had quite the glow up in just over a week, with a new lawn care crew who actually mow, a team of arborists cutting back tree limbs, which has never been done, and renovation starting on the older apartments that have not yet been upgraded. We are very excited for the new changes coming, and I hope the enthusiasm of the new owner/management continues!

can not get repairs done correctly . they leave dryer in breezeway forever due to not being able to…read morekeep staff. ac issues that they do not know how to fix. I live in a 3rd floor apt where the breezeway light out for 2 week

Unfortunately, my experience as a Morrison Yard resident has not matched the premium rent…read more A ceiling/water-related issue I reported in May remained unresolved for months despite multiple scheduled repair visits, several of which resulted in no-shows without communication. I repeatedly had to follow up with management and visit the leasing office during working hours just to get answers. After the eventual repair, I discovered multiple areas of dark spotting/growth that are concerning given the prior moisture issue. I've also dealt with move-in access problems, two separate issues involving cashier's checks submitted for rent, and repeated delays in management communication. I ultimately submitted my notice not to renew. Management acknowledged it and said I would receive a move-out packet weeks ago, which I am still awaiting. Morrison Yard is an attractive property in a great location, but based on my experience, the management and maintenance communication have not justified the premium price.

I was at the The View at Morrison Dr for a Loose Ends Entertainment event. This was my first time…read morethere and this place has a beautiful view of downtown Charleston and the Arthur Ravenel bridge on the 10th floor!