1. Lance Cook - State Farm Insurance Agent

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Hickory, NC

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Lance Cook - State Farm Insurance Agent

3.9 (7 reviews)
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Updated 3 months ago

Services - Lance Cook - State Farm Insurance Agent

Homeowner or property

Car and truck insurance

Life insurance

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2 days ago

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5 months ago

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10 months ago

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8 months ago

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2 years ago

Very professional! Shawna is the best and overachiever for her customers she is very polite and helps her customers!

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2 years ago

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4 years ago

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Guy Schliewenz - Phoenix Insurance

Guy Schliewenz - Phoenix Insurance

(5 reviews)

I have been searching for auto insurance for over a month since I had just relocated back to NC. It…read moreseemed like everywhere I called either had ridiculous rates or the agent just never returned my call after receiving all of my info. This was so aggravating and time consuming. Guy was amazing. Not only did he get me the insurance coverage I had requested he also got it the cheapest I could find but with great coverage. He was a pleasure to work with and I would definitely recommend him if you are in the market for auto home or renters insurance.

I've had terrible experiences in the past, and have never felt compelled to submit a review, until…read morenow. Please do not repeat my mistake and come here for insurance. My family and I have experienced nothing but incompetence, and irresponsibility. When I voiced my concerns to Guy, I did not get a solution or even an attempt at service recovery. I experienced apathy and indifference. Some lessons learned: 1. Do not trust the quoted amount for your insurance, no matter how simple your policy. 3 quotes (multi-car policy, single vehicle coverage for my daughter, and a vehicle change). None of the quotes was even close to the amount that came back from underwriting. Is this how they get people in the door? It seems deceitful. 2. Be prepared for a few hours and repeated attempts at preparing your paperwork. Using "the system" seems beyond the ability of some staff members. 3. Triple check your paperwork (trust me, its probably wrong) 4. There is an obvious lack of customer service. I think your best option is to just make another choice. I sure am.

Lance Cook - State Farm Insurance Agent - homeinsurance - Updated October 2026

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