If you are looking for a compassionate funeral director this isnt a good choice. This funeral…read moredirector is money based . Made mistakes on my mothers death certificate then tried to blame it on me. There was no greeter at the doors on the day of the call hours or funeral, just generally very unpleasant experience my family will not be using this funeral home again

was here for my aunts funeral.. these people are really on point here. First they were super…read morefriendly and kind. second they made the process smooth and easy for my family. Walked us through each process, which i can appreciate..

Highly qualified and highly professional when making prearrangements for a family member.read more

So you typically don't see funeral homes reviews mixed in with restaurant raves and dentist…read morecomplaints, but on the off chance this info is useful to someone in the future I wanted to post it. Typically funeral homes are not something you shop around or compare to much, but we found ourselves facing a terminal diagnosis with a few months to prepare. Knowing nothing about funeral home I just kinda stopped in on one. After 3 trips and lots of bad information, bad care, and not returned calls I said this is not how it is supposed to be. I sought out recommendations from others (which I should have done first with this type of service) and Zirbel came highly recommended. I talked to them and instantly knew this is how it is supposed to be. Caring, receptive, quick to answer questions. We were able to plan just want we wanted and they did an incredible job. Karen was extreamly wonderful and we could not have asked for better service. So on the off chance you don't have someone you can call and get the recommendation we got, I wanted to share our good experience in a sad situation.

I recently contacted Norton Funeral home to purchase a monument for my gr gr gr grandparents…read moreunmarked grave in the Butler - Savannah Cemetery. I told Todd Crockford that I wanted a 30x12x16 double slant monument and a sample drawing of what I wanted. His 1st response was it is "big", really I'm paying for it. Then he said I will send you a design and price in a few days. It never came so I reached out and he responded with s price range but no design. Another week went by before the design he became up with was sent to me. It was nothing and I mean nothing like the sample I sent him. So I told him I did not like it. By this time it was late and winter was upon us so I decided to wait until after the 1st of the year to proceed. In January 2022, I started the process again and I reached out to Todd and he informed me it would cost $1,950 and would send his design by the end of the day. It never came. A few days later, I get a text from him "Did you get my text?". I responded yes if you are referring to the price but no to the design. Three more days pass and I get this design with just the names on it and nothing else. My sample had a wheat design and wedding rings on it. I am very disappointed with their service. I sent him a text this morning that said I had gone with someone else. His response "Good". Really that is how you treat your potential customers. Well not this one I will never refer or use Norton Funeral Home. Lori Cannan

From the owner: Norton Funeral Homes, with locations in Sodus, Wolcott & Savannah, New York. We have the…read moredistinction of being the longest serving funeral homes in Wayne County, New York, under the same continuous family ownership since 1909. We take pride in the services and funeral options provided to the families which we are honored to serve.

My mother's arrangements were so well handled and beautiful. So grateful for the competent and…read morethoughtful assistance.

From the owner: Personalized Funeral and Cremation Servicesread more

They are located in a residential setting just far enough off the main thoroughfare that you'll be…read moreable to find street parking if the lot is full. It seemed like there were two viewing areas. The decor is tasteful but not terribly comfortable. There were rows of folding chairs and a few couches. The departed was set up in front of a back window that had been covered by a thick purple curtain.

The kindness shown to me during the sudden passing of my nephew meant more than words can express…read more Highly recommend!