If you are looking for a Dr. to blow smoke up your ass, this is not the place for you. If you are…read morelooking for a Dr. that is going to tell you the hard facts and the honest truth, while giving you options that make sense, this is the best place in Hernando County to do just that. Staff is very caring and hard working, the facility is super clean and organized. They are VERY busy, ( Don't go to a Dr. that isn't) so expect to be patient, as Dr. Kroll will stay with you until he is satisfied that you understand the instructions and the protocol he suggests for you. Each patient gets his undivided attention, this is not a numbers game to him. I couldn't be more satisfied with my health care here.

doctors leaving arpn leaving staff in office nice but getting to see a doctor what a joke! you get…read moreone visit every six months and that's it!!! just try to get a appointment to see anyone in between it's nuts!!! I do not recommend them!!!

Excellent and caring medical practice! My doctor, Nicole Bixler, returns every one of my calls…read more My husband's doctor, Dr. Brian, is the same! And their doctor's assistant, Adam, is wonderful! Also so caring!!!! If the doctors are busy he calls back almost immediately! They only take Humana, which is a great HMO !!!! If I need a prescription refilled( he takes care of it for me !!!

When I walked in there wasn't anyone there in the waiting room. The clinic looked clean and has a…read moregood environment. You have to scan a QR code to complete check in paperwork which was fast to do. The most we waited was 10 mins before being seen. This urgent care does do RSV testing for kids. The nurse was super friendly and knew how to talk to my niece and made her feel comfortable and not scared. She even took us in the room where there was a TV and put Bluey on for her. When they did the testing for RSV. She swapped very gently and even did a really good method for her to not feel the swab going in deep into her nose. The doctor was amazing and knew all the right words to say. Overall my experience here was great and I would come back here for any urgent care visits.

TLDR-- Clean, nice staff, long wait time, probably would never draw blood again from here…read more The Review: The nurses were kind, the establishment was clean, and the services they had were plentiful. My experience, however, was not the best. The waiting time was surprisingly long despite being second in line. I waited for 40 minutes in the waiting room which wasn't a big deal for me but I was in the actual exam room for a long time, and it wasn't a very busy day. At one point I was alone in the waiting room. Once they finally got to me, I explained how I felt, since I had flu like symptoms and I needed some blood work done, and that's where my bad time was had. Here's the deal, nobody likes needles. I was told I have tiny veins, and after sticking me three times and two different arms I didn't end up getting the blood sample I needed. As soon as they pulled the needle out, blood was all over my arm, and some fell to the floor. Honestly, I'm a bit traumatized. I've had blood taken out before, and it has been very quick, almost painless, and one and done. This was a rough experience for me and idk if I can bring myself to go back after that. This was just my experience. I don't want to trash on the whole urgent care because people did seem very kind, but the waiting time was pretty long for an office that didn't seem so busy. I did after the third needle have a mini panic attack and they got me water and calmed me down. They gave me a slip to go to quest diagnostics after a few days because they couldn't get the bloodwork they needed. It's been a rough 2025 start, fam. Hoping that folks have better experiences than me.

staff lacks compassion and caring. Doctor A Dedea is good but that doesn't carry over to the…read morestaff. They are rigid and and unsympathetic And lack understanding of individual circumstances.

I joined this office back in November of 2024 the first visit had to reschedule for they were…read moreoverbooked . The next visit was great with Lauren then I was handed off to the nurse practioner , in May I had an appointment I went to the appointment paid my copayment sat down to wait while waiting I recieved a message that my 82 year old dad had fallen . I told the front desk I had to leave for an emergency he said I could use the copayment for next visit . After I few months I recieved an invoice for 34.19 I then called asked what for was told not to worry till they research. The next appointment I asked again . I was told they did not know what for. And then got a message from Lauren. She said she was gonna research. I then got a call they wanted to go over my liver mri . I said ok when I went to the appointment I was told I could not be seen over the 34.19 . The office manager took me in a room and told me it was because I left early over 6 months ago and insurance did not cover that visit. I was angry very mad to the point my predisone kicked in which never has before . I then said I was leaving a bad review over this for it was a ridiculous charge and it told me this doctor doesnt care for me she cares for money and reviews .she left a message in my patient portal terminating my care with her. Do your research before even walking in there

Enjoyed my first two visits here. Dr. G. Dhaliwal will be my new Primary Care Physician. Very…read morepleasant experience with all the staff, and they were all very thorough in going over all my diagnosis, bloodwork, Enjoyed talking with the Doctor, the RN, and the staff. Clean, well maintained office and FINALLY: an office that wasn't over-crowded with patients, confusion and long wait times. Interesting that as I read some of the negative comments on this site that I wonder if these people have a clue. Everybody I spoke with at this facility was professional, courteous, and helpful. What more could anyone ask for?

Waiting as usual but patients that came in after us were seen before us which is not right for a…read morewalk in unless major emergency. They don't accept many insurance companies and front desk is not very friendly. I may have just gone to we cause wait may have been shorter but I wouldn't waste the er for a soar throat.

I received a horrendous bill butbit was sent in error. Dawn,…read morethe office manager handles it gir me, overnight! Thank you Dawn!

I believe this is one of the best walk in clinics. The staff was very professional, caring, and…read morefriendly. I was able to make an appointment online and do all my paperwork ahead of time. I waited about 5 minutes to be seen. Place was very clean too. Highly recommend.