It took 3 visits to diagnose my dog with ringworms. To add insult to their misdiagnoses they…read moreproceeded to charge $90 per 3 month medication. I checked Amazon during the 2nd cycle and it cost $30 per dose. I was upset and I let their new, unexperienced vet know how I felt. Fly forward 15 years and my current boy had been experiencing rashes and scabs. The owner of the richmond vet clinic told me on a phone call that he wouldn't offer care for my sick dog because I "upset" one of his new hires over 15 years ago. If you feel like being ripped off, by all means, frequent this fraud of a veterinarian. Personally, I wouldn't trust them with a garden slug.

My first time there, I was a bit nervous. My dog don't like going to the vet. He was a bit scared…read morewhen at the beginning but he relaxed after a bit. The vet was great, gave me pointers what I should and shouldn't do with my dog. It was very helpful, he showed care for my dog. Since my dog is big and intimidating. I highly recommend this place if it is your first time.

Dr. Odette Suter has a unique and caring way of dealing with animals. She is without a doubt, the…read moremost compassionate veterinarian I have ever met. Dr. Suter was incredibly supportive during a health crisis with our beloved dog. Her holistic approach gave us new opportunities and hope through her research and practice in alternative and non-invasive methods. Dr. Suter is a true dog whisperer.

I'm so happy I found Odette - she is a wonderful veterinarian. I fostered my dog starting Sept 2015…read moreand when I started Odette's program in April 2016, my pup had had constant diarrhea for who knows how long. I went to his regular vet multiple times, was prescribed expensive prescription dog food, lots of medications, etc, but nothing helped. On top of that, he was gaining weight. He was 35lbs when I first brought him home ballooned up to 50lbs (too much for a dog his size). He was also extremely anxious, stressed, and very fear aggressive. The first thing Odette did was do blood work and saliva tests. Lo and behold, my dog was allergic to chicken! The main ingredient in his prescription food. Under Dr. Suter's care, I learned all about animal health and nutrition. My dog's anxiety and stress is getting much better as well. She also did some chiropractic work on him (he skips on his back legs) and he's now doing so much better than I could have ever thought. Odette does AMAZING work and her goal isn't just to fix your animal's symptoms. She works to fix their overall health as well. She teaches you on animal health, with up to date statistics and information, and strives to help you become an educated pet parent. I'm so thankful to have found her! Absolutely love Odette and highly recommend her to everyone.

This place is amazing! We've come here twice with emergencies and both times they were helpful,…read moreknowledgeable and proactive. The vet delayed his lunch to care for our dog.

HEMP oil...seriously!!! What a waste of time and money!!!…read more Some of the staff are disorganized.

Dr Green and staff were amazing! I've been going to another vet in town, and I decided to give VCA…read morea try, they couldn't have been more thorough and kind! I highly recommend VCA Woodstock veterinarians! Absolutely the best experience that me and my cat diamond ever had:-)

Initially, they were fine. I liked our vet, Dr. Carmicheal. He was warm and comassioinate. He…read morewas knowledgeable and reasonable. Over the years we were there (about 7), some changes took 9lace there that changed the "down-to-earth" feel of the 9lace that we so liked. It felt like all of a sudden the "care club" became something we felt sold on and it was quite an investment. I s9ent around $3k for 3 9ets.

The doctors and staff here are wonderful. Maizie and I are always in good hands whether we're there…read morein person or on a call and with a question. Every visit is good communication, thorough examination and when I leave I have everything I need to take care of my dog until the next visit. And the most important thing is that I have peace of mind and I know she's in great hands.

I cannot possibly say enough about the excellent care and kindness we have experienced over the…read morelast 4 years with our Havanese, Chloe while she was a patient at the wonderful Animal Hospital at the Shores. Chloe had advanced kidney disease and lived to be 18 years old before we finally had to put her to sleep. The doctors and staff are so caring. And our final appointment was handled with such grace and compassion. I highly recommend this practice to anyone who is looking for great care for their furry family member. Thank you Animal Hospital at the Shores.

They seemed really nice but they were clipping my dogs nails. Accidentally cut my dogs nail too…read moreshort and it started bleeding. It's ok it happens, they took care of it right away. 2 hours later I see blood all over my kitchen floor. His paw pad was drenched in blood. I was so pissed, I reached out to them and asked them to come back the next day and examine my dog and told them what happen. Couldn't even apologize or respond. Terrible, clearly don't care about the animals they treat.

Dr. Patti and Zuck offer a tremendous service to the McHenry county area! They are caring,…read morecompassionate and most of all realistic. They took the time to explain my options with regards to my senior, newly paralyzed malamute. I made the difficult decision to have her put to sleep rather than have her endure a lengthy hospitalization. They took care of her in a kind and professional way. I will be using their mobile veterinary services for all of my animals. The stress of going to "the vets" is now over. I highly recommend their reasonable and caring services! Thank you!

Very pleasant and knowledgeable staff. Their products are top-shelf but you get what you pay for…read more Over the past twenty years, I remember various companies like Purina having to recall their cat food because it was contaminated with non-edible material that caused the pets to die because their kidneys shut down. You are NOT going to have a problem like that with Thomas Tails. They actually research their products and it shows. There is a couple we pass on our street when walking the pets and my wife mentioned the Stella and Chewys food to them because they said their dog was having problems with sore joints. They tried it and when I saw him the other day he looked like a new dog! His head was up and he actually looked happier. I don't know what they were feeding him but the RAW diet makes a big difference. I don't want to sound like an infomercial but its true.

Always a pleasure doing business with this family owned pet supply store. Employees are…read moreknowledgeable and are always willing to help!

Dr. Sheena Dadkhah recently did a surgery on our dog who had a Mass Cell on the top of her head!…read moreGranted it was no cancerous, there was a little to much urgency into surgery as the mass cell was diminishing from the anti-inflammatories she was given. As a result of the surgery, our dog now has facial nerve (cranial nerve VII) paralysis! This was a simple surgery, and now our loving dog has this issue to deal with! When we took her back to be checked out, as her top eyelid was not shutting, her left ear wasn't moving or her left nostril, Dr. Dadkhahs only suggestion was to get an MRI - SUPER - lets spend $6,000 for what? I'm not saying Google is a good doctor, but it was more effective in diagnosing our dog than this "vet surgeon"! Just awful pre and post care! A good vet surgeon would have waited to do surgery Vs rush rush rush - to see if the mass cell would go completely which was looking like it was. Additionally, for someone who's been to school for this type of stuff, not to identify that she has facial nerve (cranial nerve VII) paralysis is just flat out DUMB!! Not only this, but she denied that there was no issue with her surgery. RIGHT!! If your dog needs a checkup - great place - if your dog needs good care - NOT THE PLACE!

I was really happy with this practice. From the phone calls to the front desk to the assistant to…read morethe vet everyone was really great. I followed Dr Retseck here from the last practice she worked at. She is caring, empathetic, and smart. While it is not necessarily inexpensive the prices are in line with similar practices.

If I could rate this place a 0 I would! I don't see were everyone thinks this place is so great!…read moreThe prices are fair, but the Vets are terrible! The older vet Garr likes to make faces at you, when explaining situations what's going on with your animal you get this intimation feeling like your dum! Absolutely didn't do anything for my dog that had a sist that needed to be drained on top of his head which is probably painful, was to LAZY to trim hairs inside his ears, and never performed a anal suppression which he does smell from. besides the nice Guy assistant whom is caring, friendly, and you could see he doesn't make you feel off. I really hope 1 day he gets his citizenship since he is a hard working man. I have had Dr. wyatt do my dogs ultra sound for his heart and rather then focusing on and what could be a preventive measure to slow the progression down some, she was more focused about my dogs eyes! what the hell kind of place is this!! The staff is very friendly, helpful but I wont be back here again!! just thought I give everyone else a heads up... LOTS OF LUCK to the ones that have no problem here!

The staff is amazing caring understanding the doctors are honest tell you exactly what is happening…read moreeven if it hard to hear.

I don't mind paying a lot for veterinary services, but this company -- and I blame the company, not…read morethe vets -- charged me well over $200 for a visit in which nothing happened. My cat hissed once and ran into a corner and that was pretty much it.  For context, this was my easy cat. The one they've cooed over at my regular vet's office. It's not fair to say that the mobile vet even took a look at her, because she was wrapped in a towel when I brought her over and she ran into the corner as soon as I put her down. The vet then immediately gave up and said she'd come back when my cat was drugged double or triple the medically recommended dosage (with either the new drug she dispensed or my existing stock of gabapentin). But they still charged me $75 for a visual exam. I am happy to pay for the medication the vet dispensed and was even willing to pay the travel fee to compensate her for her time. But paying nearly $100 because she glanced at a cat hidden under a towel? Come on. I called and asked for my money back and was told I should be grateful the vet didn't charge me for a hands-on exam she never performed. Because, I guess, as long as we're charging for services we didn't really provide, why not? The person I spoke to made it clear the vet was just following company policy in charging me hundreds of dollars to come to my house for ten minutes and perform no exams nor provide the service I had requested. Note that the company requires you to schedule a hundred-plus-dollar exam on top of the travel fee just to get a nail trim (oh, and of course they charge you for the nail trim, too) -- which is all I really wanted. Highway robbery. And I say that as someone who will spend a ridiculous amount of money on her cats. The only reason this is not a one-star review is because a different team did a thorough job in a previous visit with my other cat. But that team is no longer available. No, I am not going to schedule another nearly $300 appointment and drug my petite cat into oblivion so you can walk away again if she looks at you the wrong way. Shame that this company insists on penny wise, pound foolish policies. They could have had a regular customer paying over $400 every three months if they had been honest rather than charging me for services they didn't provide. Instead, they got to play me once and notch one more bad Yelp review warning other pet owners not to get scammed.

Dr. Novatto and the vet tech were very upbeat and helpful, and made a good fuss over both the fur…read morebabies.