I've been to several dealerships before, but none quite like Hardin County Honda. I walked up…read morehaving no clue what I wanted, and left with more than I could have imagined. Jeff was a huge help and able to answer and explain all my questions and concerns. The process went pretty smooth and quick, and I was able to test drive or look inside any car I wanted! Last time I was at a dealership, it took about 6 hours to finish everything up. I also liked the fact that there isn't crazy traffic around there, so I had a comfortable and fun test drive. I highly recommend Jeff Brent! Super nice and knew the answer to everything I asked. Showed me how to work the car, and even made sure I made it home safe since the weather was getting bad when I left. Love my new Honda and can't wait to send everyone I know looking for a car to Hardin County Honda!

Had an unfortunate and horrible experience from the Service team over a month ago. I was shocked to…read moresee their 360 degree behavior change toward me. Had been a loyal customer since the 2010 BRAC to Fort Knox from St. Louis, MO. If anyone is deaf or hard of hearing, the Service Team don't want to acknowledge you, or if it was the case that they had a bad day at work, it was still not right, not courteous, not professional to put it on me. I was really sad and obsessive about what happened at my scheduled appointment there for a long time, like I was thinking about "What did I do wrong to them?" Just a few days ago, I've finally moved on and will not go back there again because I'm too scared to see their unkindness look at me.

I have had amazing survive here up until they got a Gm. Went to traid in my car with them, got a…read morebank lone, the Gm did not check to see if the lone would be approved with the vehicle we got. Then spent hours in the office trying to fix the problem. Just to have the GM leave and have to come back after closing to fix out lone with them bc after paying a thousand down a few days ago, to turn around and unclearly say we needed to but another thousand down. If we have to pay more per month to not have to sell our left kidney that wouod be great. At first everything was fine then bc of the GM mistakes we got here around 2 and not leaving till almost 6:30. The office workers were great just very mad and I do apologize for getting heated but its not the buyers falt for the sellers mistakes.

Do not buy car here their cars are rusted on some and they use spray paint to cover it up also this…read moredealership has a problem with parents helping their kids get a car the manager has no clue on how to run a successful dealership Tell your friends and family about this dealership in elizabethtown

On March 20th I purchased a 2016 ford fusion from Ramone. They made it seem like the ford fusion…read morewas the only option they could sell me, even though their slogan is "no credit is bad credit". My mistake for not taking my business elsewhere after being given ONE option. Well not even a week into having it I had to put my car in the shop because it had a hesitation when switching gears. During that time they replaced the whole transmission. My car stayed in the shop for about a month because Budget had bad communication with the warranty, I had to continuesly call and stay on top of them for them to do THEIR job. when we got my car back from the first shop my radio screen had been broken somehow, mind you this isn't even a week into having the car. After we got the car back the problem still persisted. So we had to have our car towed to ANOTHER shop. ( I had to MAKE budget cover the cost of the tow truck) At this point I've made about two months worth of payments on a car I've drove maybe one week. The warranty had covered the cost of those problems. But there was problems like the brakes needed to be replaced, the spark plugs were bad, the tires were bald, those are a few things that I fixed and paid for myself, because I didn't want to go through the hassle of calling the warranty and budget.. On June 26th we brought the car to the Ford Dealership for the last time to be worked on because there was three recalls and a control arm that was bad. I was promised that Jimmy Soxx would cover the cost of what the warranty didn't cover. When the Ford Dealership called for me to pick up the car Jimmy would not answer any texts nor calls, I was left hanging. I had to find a way to come up with about 300$ in order to get my car out of the shop. Jimmy didn't cover anything. After receiving my car out of the shop in June, only two of the three recalls were replaced and my car CONTINUES to have problems and my radio was never fixed. My car still sputters when I press the gas after stopping. Which is very dangerous when crossing a highway. I bought this car because my previous car was sitting, broke down in my driveway. Now, not even six months later I'm in the same predicament. Except I am now stuck making monthly payments. Jimmy still refuses to answer texts or calls to fix the car that was sold to me by his business. You're better off buying from a buy here pay here lot. PLEASE, be aware of the run around you're getting yourself into.

I have purchased 5 vehicles at Radcliff Budget over the years. Always an easy experience, always…read morefair prices. All my friends and family buy their vehicles here also for probably the last 15 years. I highly recommend this dealership!!

don't waste your time or your money they will screw you over every opportunity they have, they will…read morebreak things and charge you for them they will remove stuff from your truck that was never supposed to be touched and of course charge you 4 times the normal rate. I work at Ford and because of these people I will never buy a ford again!

Service dept. The radiator cap broke off inside the resevoir and technicians could not get it out…read moreso stated I needed a new reservoir to a tune of $225. St check out , the bill was $319 as I needed engine coolant even though I told them I had a gallon of it in my back seat. I was given a Military discount. Their parts are marked up way too high. If you quote me $225, then I expect you to stick to it even though a coolant resevoir should for that price is absolutely ridiculous. I have my service rep a 5 as he deserved it but this Dealership needs some revamping. I will be looking for better alternatives in the future as I was price gauged something awful. You can do better as I know I sure can.

Excellent service and very knowledgeable! Chris was very friendly and answered all of the…read morequestions. My husband asked for a quote for new tires and it took no time to get the information. We were very happy with our visit! Highly recommend this place!

I have been a customer and fan of Swope cars for many, many years. I have owned both Hyundai and…read moreToyota cars sold and maintained by Swope. I highly recommend this dealership!

Mike Elkins at Don Franklin Lincoln in Elizabethtown was great!! He was very helpful and the whole…read moreteam was pleasant to work with. Mike went above and beyond to make sure I was comfortable not only with the vehicle (which I love) but also with the price and financing. Thank you Mike and Don Franklin!

Great service department always in and out they work on your vehicle as soon as you arrive.read more

I called a salesman before driving an hour to test drive a Chevy Bolt EV that I was told was still…read moreavailable. When I get to the lot, then the salesman tells me it isn't available and has already shipped to California. REALLY?? I remained calm and nice, but what a total waste of my time! I'll never return, because that trick is a disgrace.

I've been a mechanic most of my life and have a shop for my trucking company, I took 3 of my…read morecompany vehicles in for service and on all three I had to wait 2 to a full week to get my trucks back, my main maintenance truck was the last truck, went in for a service and a o2 sensor, was running fine but just had the engine light on, I get a call saying it was going to cost me over 7 thousand dollars to replace the turbo, said they would have to take the cab off to change it, there was nothing wrong with my turbo it was working fine so I said just do the service, and change the sensor, 5 days later I finally get my ride back, brought it into my shop, nothing wrong with my turbo. Well never go back. Will take my 10 company trucks to someone else

This was a first for me - twice in my life has it taken me less than a week to buy a vehicle…read more It took me two days with JOHN at Swope Chrysler. Super fast, from my perspective. Not pushy, no annoying calls, very polite and walked the deal at my pace. Left with a smile and a new Jeep. Thanks!

if I could put a minus 10,000 it would not cover my horrid experience with this place! they have…read morehad my truck for 3.5 weeks! just started working on it last week, had no information to give on the problem with my DEF system. I had to tell Them that due to a recall my repairs would to be paid by Dodge, they continued to argue with me about it. Everyone in this service department is incompetent and quite frankly appear to be on the lower end of the intelligence scale. I did all the research and told them what the problem was! Never, Ever take your vehicle to this place! I had to threaten to get an attorney to get things accomplished

I was greeted by a very polite Lacey Gray in the service center. Although I was upset about my…read morehorn not working, and the car being new. I had scheduled my regular oil change and let her know that I needed another appointment to fix the horn. Lacey was able to not only get my oil changed but also to fix the horn. Since I travel throughout the state, having a functioning horn is essential for me. While my car was being serviced, Lacey kept me updated on its progress. I even had an appointment down the street, and she kindly offered to take me there and pick me up afterward. When I returned, my car was ready, and I was able to leave without any delays. Lacey is a very caring person, and I will specifically ask for her when I return. Thank you for your excellent service and kindness, Lacey!

My starter died. I had the car towed to Hyundai Swope the night before my scheduled 8am…read moreappointment. I was prepared to call Hyundai Swope at 745 to let them know my car was already on the property but they called me at 0740 and let me know they had the car in the shop and would call me back with their diagnosis. They called me back to let me know I needed a starter and they could have the part in 4-5 days. When I explained to Lacey that I actually live in Kansas and I have to leave to go back home in 4-5 days she didn't hesitate to find another source for the part. She found another source for the part. It was delivered around noon and they had my car back to me by 3pm. Exceptional service and the parts, labor and towing were all covered under Hyundai's warranty. Thanks for getting me back on the road. I am visiting for my son's birthday and didn't want to miss out on seeing him. I can't say thank you enough!