I came in on New Year's Eve for my first ever crown, two, actually, on adjoining teeth. Dr. D. and…read moretheir wonderful former Slovakian woman whose name I can't remember performed the two hour procedure. Matt greeted me promptly at 7:00 a.m. and prepped me, always his usual, courteous yet friendly self. His administration of novocaine was painless and he explained and double checked the procedure. Dr. D. then did the same, explaining each step as we went along while both he and his assistant kept me well rinsed and as comfortable as possible throughout. Visual scans confirmed everything that had been done and any questions I had were answered quickly and expertly. I have had some traumatic dental experiences in the past elsewhere, so was slightly hesitant going in. My family of 4 has been seeing the team at Parkway Dental for over a decade, though, so I know firsthand that they are beyond competent. They actually CARE about their patients. At no time did I feel unsafe or uncared for. I was even given a lovely fleece blanket that proved to be a great calming agent. Truly, though, it is their professionalism and compassionate care that shepherded me through. I go back in about a week for my permanent crowns and am actually looking forward to it!

Called today with some significant pain and they were able to squeeze me in at the end of the day…read more Ended up needing a surprise root canal. The doctor and his assistant stayed late to make sure I got it and felt better. It was Friday afternoon. I even offered to go home and come back Monday so they didn't have to stay late and they said no, they didn't want me hurting all weekend. That's compassion!

The customer service is terrible. It's like going to a boxing match to get help. They will fight…read morewith you over the phone they guy who works there is not hopeful. I would never trust them with my dog's teeth. Plz don't do it

I left after being a patient for at least a year. I left because I wasn't happy with the quality of…read morework they do. Front desk staff are also rude and impatient. I would not recommend. If you can get help else where, do it. They never book out more than 5 weeks, which makes it impossible to get follow up appts sometimes in a timely manner. They offer a same day discount on crowns, which sounds nice, but you get what you pay for. I had a crown fall out within 7 months of having it put on at People Center.

This place does not have the same feel anymore. I am glad they are so busy and have a lot of…read moreclients but it shows. They no longer know who you are or have the same staff who care as much as the previous did. The drama between staff or unprofessionalism to clients is one of the many reasons I no longer come here. The dentists are always nice but often client education is lacking simply because they do not have the time. How unfortunate.

5 yrs in as an out of pocket patient, Dr Jenna Swensen tossed me like trash from an appt booked 2…read moreweeks ago. tldr; don't go to Dr Swensen at Minnehaha Falls Family Dental for a prosthesis. I have a public speaking event in 2 days, as Swensen and her staff know. I'm already embarrassed. Context: 10/22, after 10 yrs of perfect fit & eating w it in, the 'flipper' my old dentist made broke. When it did, Minnehaha Falls Family Dental staff kindly booked me asap. A hygenist molded me for a new one. I bought 2, because unless you're 6, missing a front tooth ain't cute. Anyway, either the molds were off or the lab was off. None of them fit right. The initial attempt to fit 1 took around an hour. It was frustrating. I mentioned that my previous one hadn't needed adjustment, which might have started turning things sour, sorry to say. But it was an honest observation. Finally I said I'd wear it a while and see how it settled. It didn't. I had to go back for increasingly tense attempts to make it fit, which it was ultimately impossible to do, and then we started over, which meant another mold experience which, if you have a sensitive gag reflex, is an embarrassing, drooling, uncomfortable, messy experience. It also for me anyway leaves my jaws aching. The Dr did the 2nd mold herself, and it was a better fit, but still required extensive mods. These were done over 2 more office visits. This still puzzles me, as they all were cast directly from 3D molds of my mouth. How can they require actual hours of grinding down? It was a prolonged, unpleasant experience, and by the end I felt uncomfortable tension, as though I was being difficult on purpose. Due to that, and money issues, I didn't schedule to fit the 'backup' until the one I paid for shattered in my mouth 4/17. To make the appt I paid for the backup (they hadn't pursued me, perhaps to be kind after all the hassle) and thought I was also booking a cleaning. This time, no MN Nice for how it feels to have a gap in your smile. I was booked 2 weeks out. At the office, I learned there would be no cleaning. That was fine. The assistant offered me one later today, but I couldn't make it. I was polite. They were polite. Things seemed ok. It wasn't. I asked the Dr about fixing the old flippers, she said sure, depending how they broke. She asked how it had broken, I said while taking a bite. Her tone sounded a bit annoyed to me when she 'it's just for aesthetics', and I told her my previous one wasn't, and I couldn't get why this one wasn't built so a person can eat with friends. She began speaking softly in partial sentences w the assistant, in abbreviations. She put the new flipper in and it fit the same as the other: Ok on the sides. Too big on top and in front. She took a quick stab at grinding it, then suddenly left the room. All those hours in Dr Swensen's chair came to my mind. Hers too, I guess. She came back , and with a small laugh, told her assistant to get me a referral "only" (ie, she wasn't doing this) and a refund. The laugh really got me. I got up fast and asked about fixing any of the flippers for temporary use for my speaking event. She handed me the boxes of broken and ill fitting prosthetics, said "the referral would do..." and trailed off. It hit me she was refusing to even assist in a temporary fix, and that I would most likely be facing the room with my tooth still punched out. I saw to her, I was beneath her help. I tore off the bib and went right to the desk. There was a refund. There was no referral.

I used to go to a big suburban clinic until, a few years ago, I questioned, "why not go to the…read moreclinic down the street?" Not only is the location a big improvement but the personal attention can't be beat. And the smaller clinic environment doesn't come at the expense of them investing in the newest technology, both for care and for patient communication. Highly recommended!

Our family has been patients at Family Dental for 30 plus years. They have the nicest people…read moreworking at that office and they really care about you and your dental care. The hygienist's and dentists are fabulous. We moved to St.Paul but continue to go there. We would not think of changing dental offices !!!!! Love them.

Not giving a good review about this dentist Dr.Zhan went in for tooth ache took exray said the…read moretooth was ok but was not ok at all did not recommend this clinic

Great people, great service very accommodating and friendly. I am scared of the dentist but this…read moreplace is super nice. And Jess is the best;))

I've been meaning to write this review for years. Growing up I, like most, learned to fear the…read moredentist and avoid it at all costs. I can't really believe I'm saying this, but I actually like going to Fiant. I know, crazy talk. The staff here is kind, professional, and fun to talk to. They genuinely seem to care about me and my health. They never shame me into feeling like I need to do better with my oral care, instead I feel they gently guide me in the right direction and give sound advice. I always feel visit here are quick, clean, easy, and painless.

Horribly unprofessional. I called to make an appointment and immediately was hung up on. Wondering…read moreif I had the wrong number, I called again. Someone picked up and said nothing. I said "hello?" and then the receptionist said "yes?" I told her I was trying to reach Fiant Dental and she says "yeah that's us." The worst phone etiquette I have ever experienced at a dental clinic. I definitely will not be getting anything done here if the dentistry is anything like the customer service. Just terrible.

I have been both a loyal and happy client at West River Dental for many years. This week I had TWO…read morecrowns that had to be replaced. The thought of it can give you a toothache! But my experience was SO positive. The office staff are attentive and friendly. The dental staff explain each step, they check in with you throughout the procedure to make sure you are comfortable. You can feel the care through it all! Definitely, I was in the hands of professionals who know what they're doing and know how to make you feel comfortable. Judy L.

My visits to West River Dental Care have been outstanding. From the friendly woman in the reception…read morearea to the dental hygienist who cleaned my teeth and the dentist and his assistant who filled my cavity and set me up with two new crowns, I could not have been more satisfied. Having just moved to Minneapolis, I am thrilled at having discovered Michael Skadron, DDS, and West River Dental Care. The entire team is kind, friendly and professional. Their equipment is modern (no spit in the blue sinks next to the dentist chair here!) and they offer same-day crowns! I cannot recommend West River Dental Care enough!

We've been coming here for my kids routine dental care. Dr. Adam is very approachable and the…read morestaffs are friendly and conversational. They are very good with kids and the hygienist are great at explaining what is going to happen to the kiddos. My daughter said, "This is her favorite dentist place because they let her pick out a prize!" Each child got to pick out a toothbrush and gets a travel size toothpaste and kids floss. Dr. Adam was great to answer any questions we have our struggles with teeth brushing tricks. My youngest was seen by Dr. Adam at 18 months because she wasn't very good with letting us brush her teeth and developed an infection but we got right in to get her some antibiotics. Highly recommend Hale Family Dental. My husband has switched over to Dr. Adam after his regular dentist retired.

Yay! Can't explain enough how grateful I am for Adam and the amazing team at Hale dental…read more Was looking for a quick squeeze in for some tooth pain and I literally got in same day! They were so accommodating and I was able to get my cavity filled in the same appointment! Adam is great! I've had multiple dentists of the years and I truly think I've found my home. Incredibly kind, GENUINE and HONEST about what the best options are for you! Having this experience makes me realize how subpar any other offices I've been to has truly been. (Not meaning time poke but it's the truth - you don't know how blah your previous experiences are until you have an AMAZING one) I love out of state and truly think I'll make it back twice a year for visits of course but also for my bi annual dentist appointment! Thank you guys so darn much!

Not a good experience at all. I told them I had high anxiety of Dentists. The Hygienist was still…read moreforceful in putting the X-ray plastic things in my mouth. The Hygienist and Dentist both got on my case for not realizing I had two insurance companies. I think I said "I apologize" at least 5-7 times.

Dr Warren has to be the best dentist in the Twin Cities. I got a chipped tooth and even with COVID…read moreprecautions (which were easy to answer and certainly necessary); Dr. Warren was able to bring me in. She quickly assessed the situation and within 20 minutes my tooth had been smoothed out and I was walking out of the office. Even with a chipped tooth, I was glad to see Dr. Warren. Thank you Dr. Warren.

I have not been to a dentist in a very long time. Dentist Phobia for sure. I was made to feel…read morecomfortable, and they are moving slow with my lack of dental care. Its appreciated

The scheduling of my dental appointment was quick and easy. My dental appointment for my cleaning…read moreand check-up with the dental hygentist, who is so sweet, was quite pleasant as she was gentle and thorough. My dentist, Dr. Waynewood is always so professional and cheerful. Their dental service just makes me want to smile.