in 2023 I bought 2 units and spent 35,000 on these units.I have had no issues with my Polaris…read moreRanger but my Polaris sportsman touring edition has constantly overheated I have placed multiple phone calls about this with no response.also spent 1500 dollars on parts rebuilding a Suzuki ltz90.I have had to place a call every time about status of parts.if you want good service go somewhere else will never buy anything there again

Great dealership!…read more What I liked: Everything about this place. We went to the Knoxville Boat Show to buy two PWC's. After looking at everything available we decided on Wave Runners. The guys at Tommy's booth were very knowledgeable and helpful. After signing the contract Tommy's continued being just as helpful and were great at communication. Tommy's doesn't do a hard sell or try and sell you things you won't need and happily answers any and all questions. When the impeller pulled something in, Tommy's was quick to set up a time to get service. They don't make promises they can't keep and certainly go beyond expectations. This is the kind of business and people we like to do business with and feel lucky we bought from them. Sara and Richard are great people. I can't remember the two or three other gentlemen we met but they deserve a thanks too. Tommy and Barbara delivered the Wave Runners and gave us a quick rundown about them. It's obvious that this business is about people as much as Motor Sports. What I didn't like: Absolutely nothing to add here. Great business, great service and great people.

Quick response. On a Memorial Day weekend. Unknown to me, I had battery issues and thank God it…read morewasn't a stator issue. I was stocked in a shell station in gold buck ?!? Power just ran off. Dead. Jumped it. It starts but won't stay on. Tasha helped me get a tow truck and VIC diagnosed the problem. Done before their closing time. Vic had to run and get me a new battery from a dealer Nearby ( the one that told me I had a 2 week wait time to get in their service schedule) Vic and his wife are motorcycle riders and they helped me knowing that I'm from chicago headed to Asheville NC and they have been in the same predicament as I am now. Saved my day. Thank you Vic and family. I would definitely recommend this shop. I'm so /G\lad to have run into them. Thank you.

From the owner: If you are looking for expert service on your motorcycle or ATV then you have come to the right…read moreplace. Our motorcycle repair shop is locally owned by a professional Honda Certified Technician, offering professional and quality service. We can perform any type of mechanical services from routine maintenance and oil changes, to engine and transmission repairs and rebuilds, and we also offer tire mounting and balancing services. You can trust us to bring quality, precision, and integrity to all our work and we guarantee you will be satisfied with our timely repairs and courteous customer service. Give us a call or stop by today!

knowledgeable, fair prices. quality labor friendly , Whitney is great with parts and salesread more

I called every Arctic Cat dealer within 300 miles of my home and none of them would help me…read morepurchase a new 2023 Alterra TRV LTD. I was told by one of the dealers I spoke with that Bobby's had recently received one and I should try calling them. Whitney was amazing on the phone. Within a matter of a few moments on the call she was placing the order and was confident it would be fulfilled. I was updated with emails and phone calls all along the way as I waited for my new machine to be built and delivered. My order was placed Jan 6th and by Feb 21st I had the ATV in the back of the truck for the 8 hour ride home! Bobby was thorough and went over everything with me before personally loading and securing it in the truck. It may be an 8 hour drive for me, but I'll be back if I ever need another ATV ordered! Kristie M from Southern Maryland

Needed an part in a pinch, Remy was very helpful and came through with the part!!! Much thanks,…read morewill do business again if we are in the area, thanks! PS- Appreciate the information on where to do some local riding, we took your advice and it was great, thanks again!

Forget going to Harley for a tire service. These guys are great and very reasonably priced. Great…read moreatmosphere and waiting area. Only place I'd bring my bike in the area.

Great place to get a safety inspection done. All the workers are super nice and knowledgeable. I'm…read morevery thankful for all their help :)

Dropped 2022 CRF 450R off for valve adjustment, oil change, spoke tighten, exhaust gasket replace,…read moresee if oil around front sprocket residue from chain line or if the case is leaking, and an inspection to go over and see if it needs anything else. At drop off all this was discussed and talked about if it is going to be over $1500 give me a call, if not go ahead and fix it. I pick the bike up today (two weeks later). Pay the $1k + bill, they bring the bike out. I start looking it over. Looks like the valves were adjusted. But can't tell if the gasket is leaking or not bc there is fuel or something dripping from the bottom of the fuel tank onto the top of the engine. Look at the engine oil, looks good. Inspect the exhaust, looks like gasket was replaced, muffler is a little loose but nothing I can't tighten. Look at front spokes, a few seemed a little loose but better than they were. Back spokes were tightened but one was broken and not fixed or anything. Front sprocket was not cleaned or any signs of inspection done. Plastics were a little loose. But nothing I can't tighten. Start the bike, which it didn't start when I dropped it off, so the valves were done. Still can't tell if it is leaking bc what I assume is fuel leak from the tank or connection. Let it run while I strap it down, start to hear a little tap or slap in the top end. Shop manager claims they will honor their work if anything goes wrong. Hopefully it is fine. My personal experience was not good with this mechanic shop. I don't feel like I should have to go home and work on what I thought I just paid a shop to do.

I am new to motorcycle riding and needed a helmet. Samantha took her time explaining the pros and…read morecons of each brand and fit. She answered all my questions and was incredibly helpful. After trying on a bunch, I walked away with a great helmet and riding gloves. I highly recommend working with Samantha!

We dropped our boat off for service as our check engine light was on. We were told it would take…read more2-3 weeks to have it back. At the end of the 3 weeks, we were told another 4-6 weeks. The boat had not been assessed nor had any parts been ordered at that time. In addition, we were told that if we had purchased from them, they would have moved us to the front of the line, however, since we did not, it would be looked at last. Unfortunately , the business we purchased from, stopped being a sea doo dealer and was not able to service our boat. I would not recommend their service and our next boat purchase will not be here.

Very knowledgeable staff. Treated with respect from the sales staff and answered all my questions…read moreand concerns. Will return soon to visit service! Thanks again!

Absolutely amazing experience at Alcoa Good Times. The moment I walked in I was greeted and felt no…read morepressure from the staff. Once I made a purchase I was introduced to there parts and service staff who went out of there way to make me feel comfortable. A++++ experience!!!