Condensation pump went on our AC handler. The part was $89 at Home Depot and they were here for 45…read moreminutes. We were charged $500 for a 45 minute job because the technician claims they "charge $250 just to show up at your house", but conveniently do not tell you this until they finish your service. I called the main office and spoke with Darlene, who was rather rude once I explained how unhappy we were. I was given excuses like "we charge for traveling and we use expensive parts". A condensation pump, CO2 cartridges and chlorine tablets, with 45 minutes of service does Not warrant a $500 charge. We will Never use this company again.

They came to my house promptly to fix a leaking pipe in my basement. They have nice uniforms and a…read morenice truck, on the plus side. On the negative side, they charged over $800 for what several other plumbers (later) told me was a $300-$400 repair, and they never gave me a quote in advance of the repair. I will not use them again!

Justin does a thorough and clean job. He was courteous and left the job with ALL systems go and…read morebetter than when he arrived. Can not say enough about how well he took care of us.

Do you want someone to break your system and then completely ghost you-well, he's your guy! Facts:…read more visit 1 mini split head blowing weakly, he cleaned head-worked ok for only 1 day. Visit 2-2 other units started to blow warm air, he's said needed Freon-a possible leak, but was ok a couple days before? He recharged, and put a dye in the system-with a sealer (which I now know ruined my system). Next day, all units stopped working. Visit 3-he spoke with tech support and recommended u replace the entire system. He had not returned texts or communications, completely ghosted us! Come to find out. Putting a sealer in this type of system RUINS it. So of course he won't call back because he knows what he did, ruined my 15,000 dollar system. So, went from one head blowing weak to a ruined system...and he runs and hides from what he did. Do not trust!

Bob Laudette, owner of James Carboni Plumbing and Heating…read morefor over 33 years, was negligent in fulfilling his contract upon the installation of the furnace on December 3, 2019.  "ALL WORK WILL BE PERFORMED IN A NEAT AND PROFESSIONAL MANNER AND WILL MEET OR EXCEED ALL STATE AND LOCAL CODES."   Obviously he did not inspect the installation of the project on December 3 or he was not up to date on building codes.  The building inspector gave him 3 citations for code violations.The chimney clean out door was cemented ..a potential fire hazard. Contrary to Bob Laudette's explanation, the chimney was serviced prior to installation and given a stamp of approval!  The oil line was not protected properly and would cause a major oil leak if someone tripped over it and dislodged it; the duct work/ bonnet was installed with major gaps heating the basement to over 90 degrees. Besides the citations for code violations, Bob Laudette has ignored issues with the furnace and units: combustion issues with small explosions, malfunctioning humidifier, blower so powerful it rattles doors, oil leaks, filters to keep the blower working properly and to insure quality of inside air malfunctioning, extensive dust, uniform distribution of heat is deplorable with the basement heated at 90 degrees and the upstairs rooms are cold. All this for $7500? Now Bob Laudette wants to come and service the new furnace three months later after he ignored numerous calls in January and in fact cancelled a service call. At that point, I had to call reputable and licensed contractors to check out the furnace but the problems still persist. I contacted other agencies for help.  Consumer Protection who has limited authority suggested I pursue legal representation.  My mother, Amelia Wakely, expected and paid for what she thought was an up to date working oil furnace. Why would anyone keep a lemon; deal with a company who fails to treat a client in a professional manner or not at all; who does substandard work and delivers a defective product and writes they have a great business ethic!  Could Bob Laudette possibly service the furnace in the future if he can't deliver an up to date American Standard working furnace now? My mother wants her money returned, the furnace and so forth removed, and the mess they left cleaned up. Bob Laudette did not install a system free of charge out of the goodness of his heart. Lastly, my mother's health living under these conditions has deteriorated since the furnace was installed December 3,2019 . With the pandemic, the directive now is to shelter in the safety and comfort of your home. The safety of her home is a health hazard. How insensitive Bob Laudette is to suggest this is a frivolous matter! Hopefully our experience will save someone from grief in the future! Photos supplied upon request!

So far so good. They are responsive. They will price job out the 28th and if all goes well they…read morecan do the job. But that being said the girls in the office have been great with communication ! And I appreciate that ! I'll write more after the 28th. But so far. 5 stars !

High quality customer service! They were responsive and had the part in stock needed to fix the…read moreproblem the same day. They were professional, respectful of the property, and courteous. If you live in plainfield and need a plumber give them a call!

Happy I called they did a great job they came quickly and were competitively priced good to have a…read morelocal plumber. We'll call again.

Requested an estimate back on August 16 , took multiple requests and finally came out in September…read more11. Said he could start the job within 2 weeks. October 1 and still not even gave an estimate to me. I ran a successful business for over 50 years an no a shady business person when I meet one. No return of text or phone calls to say he doesn't want to do the job. STAY AWAY you've been warned!! Truly don't believe he's qualified. Deal with a licensed contractor,not a handyman who is not required to be licensed.

I HIGHLY recommend Erich the Handyman. I had him look at my deck to make repairs that were long…read moreoverdue. He is and was very responsive to my many questions and concerns. He made a thorough review of the entire deck and recommended only those areas that needed to be repaired or replaced. This was after he gave the deck an entire power wash to uncover those places that were covered by the dirt and grime that built up over 40+ years. Color wise It looked brand new after he completed that phase. Bottom line ... Eric is very responsible, courteous and very concerned about doing a perfect job. He has many areas of expertise when it comes to repairing, replacing etc any and all projects you may have. In addition his charges for the work I had done was very reasonable. Overall I will not hesitate to call Erichs Handyman Service in the future. As a matter of fact, I have already set up time in the fall to have him return to seal my deck.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Connunicaroom was great, service technician was punctual, and let us know status throughout. They…read morehad to refer us to a well specialist as the project was more well related. we will abs use Plumbums again

He did Shawty work. He simply had to put in a shut off valve and flex pipes up to the faucet…read more Instead, he reuse the old pipe, cut a small piece of new pipe to fit it in, and nothing works. Now we put a new faucet in we have to take out what he put in. Definitely not recommending.

I called George's Plumbing and heating for a leak in my upstairs shower. We have 2 full baths…read moreupstairs and my attempt to fix the first shower control ended up with me snapping the 3 small copper tubes in the back of the shower control. I almost had a heart attack when this happened. That cost me $1,400.00. I had the 2nd leak in our bedroom shower and found 2 plumbers from the internet request. The first one wanted me to send him a picture of the fixture and he may get back to me by next week. NOT! I received a call from Tim from Georges plumbing. Great guy once he got my Irish name pronounced correctly. Not only did he show me how to fix these fixtures in the future, but he also noticed that our filter and pressure bladder were shot. To make a long story short, he and Dave replaced the filter, pressure bladder and fixed the shower head with not only a great attitude, but with many years of experience and speed. They also charged a very reasonable price. I would highly recommend this team as they did excellent work. My name is Paul O'Flaherty and you can call me for a reference anytime at 860-933-5051.

I hired Eric Sabo to install my heat pump. His 2 men plus 2 electricians came to my house. They…read moreworked all day to get it installed. They cleaned up after themselves. They were very polite and respectful to me as well as my property. The electrician left a card because he noticed the red light on my generator. My electrician showed up the next day to do a service call on it as planned. The next day the guys were here to finish up the job. I highly recommend both Eric Sabo and his electricians which were Pallas Electric. Both companies were great.

please read entire review. Tech responded quickly. No maintenance or repair performed on my unit…read more Tech was told to render my unit unusable, stating owner would call me soon. He did to say he was sorry my unit needs replacing but thanks to the pictures the tech sent to him (without my knowledge or permission my privacy was trespassed) they had a couple of replacement boiler options for me. If you want real service call PLUMBUMS. They cover a large area including Griswold and will give you honest service at a great price! I give PLUMBUMS my highest recommendation!!

DO NOT USE this business. I thought he was responsilble;he asked for half down for a bathroom…read moreremodel. Said he could start in a week; that was November 14th. Called soon after and he said he was sick with salmonella and didn't show up until after Thanksgiving. He doesn't have a business in Wallingford as advertised nor does he have business at Russett Lane in Middletown(he was evicted from that address). He has six phone numbers in other people's names. He left my bathroom a mess; he left my garage a mess and he left a bagster in my driveway overflowing with his trash. He told me he would clean it up but he didn't; he stopped taking our calls so we had to call and pay bagster ourselves. He didn't even complete half the job and left us with a mess. BEWARE!

Great customer service and affordable pricing. The overall communication was fantastic and the work…read morewas completed the same day. Most companies have asked me to schedule a consultation and then a separate day for the actual service completion. I'm so glad I searched around before going forward with another company. No regrets here!