I went to a different Ladies Nail location a few months ago and had a pretty good experience. Today, though, I was closer to the Via Broletto location, so I went there instead.
I've never left a negative review for any establishment that I've been to, but I feel that I had such a bad experience here that I had to share. I asked for a normal pedicure, and by the end of it, the woman doing my nails had cut them so short that you can't even see any white (and I asked for no polish, so you should be able to actually see the white part of the nail). After she started cutting and poking around my first toe, I felt a great deal of pain. I told her that what she was doing hurt and that she was cutting it too short. Still, she continued to cut every nail to a pretty short length and then file the rest of it away. I'm actually concerned about my big toe receiving an infection from an ingrown toenail due to the way she cut it.
I've been to many nail salons all over the world and have never had this problem before, nor have I experienced a pedicurist continue to do what he/she was doing after I expressed to them that it was causing me pain.
I was also charged the same price as a previous pedicure I got WITH polish. It would have been nice to pay a little less considering I wasn't actually receiving 100% of the pedicure.
Will never go back to this place again!!! read more