Wow! We had a BLAST at a birthday party hosted here. The owner provided the most magical experience…read morefor the kids and every detail was executed flawlessly! It was clean and fun and all ages were thoroughly entertained. There's so much to do and it's organized so well. Not your average Lego experience. Everyone was cheering and having a great time. We'll be interested in hosting our own parties here. This is a small business to feel really good about supporting! We felt welcomed and appreciated! We will be back! Thanks!

Highly recommend the brick lab! We had a birthday party with 12 4-5 year olds and The Brick Lab and…read morestaff made it the easiest and most exciting birthday party we have ever had! We will be back!

Fran is an adept and has a very strong sense of the importance of spiritual practice . She doesn't…read moreallow tape recordings of her reading, but scribbles large notes which can be used as visual clues. Book ahead ; she is in high demand. She helped me through some of my toughest times with my children and other matters of the heart. I love her.

Dr. Fran is excellent!! I've learned so much through the years and she has made a huge impact on my…read morelife.

The service was great. A pleasant transaction. They fixed the issues with my laptop for a fair…read moreprice. I would highly recommend them if you need computer work done or computer advice.

Absolutely great experience, needed the HDMI port on my PS5 replaced, had called around multiple…read moreplaces and got told $200 and at least 2 weeks to fix, messaged American Computer Services and got a message back the same day with a much cheaper price and was told depending on when I dropped the console off it could be done same day or next day at the latest. Very fast and prompt response time and answered every question I had. Dropped my console off on a Wednesday night and had it back in my hands the next day. Worked flawlessly and they even touched up some of the thermal paste for me free of charge. Also had problems with my kids 3DS that no one else would look at or try and fix but ACS told me to bring it in and they would fix it if they could, which was a very unexpected bonus(just waiting on the parts to come in to have it fixed) Overall an incredible, simple, and easy experience and will recommend them to anyone I can for any type of console/electronic repair, am very satsified!!!

Before we hired Jack & Jill I researched them and did not find any negative comments. We had a…read moremajor problem after having our new Speed Queen washer installed. The drain could not accept the draining water from the machine because the pipe was too small and the washer being of commercial strength drains so much faster than regular washing machines. Called Jack and Jill and They installed a pump to solve the problem. It did not correct the problem at first and they returned for 3 consecutive days to fix the issue. The pump installation was not done correctly and water flowed all over the floor. KYLE RECOGNIZED THE PROBLEM. Thank you Kyle for fixing it. We Have done a few loads of laundry and SO FAR SO GOOD!! Kyle was polite, honest and great to work with. He is an asset to your company,

The technician was great--professional, efficient, and able to clear my kitchen sink clog in about…read morefive minutes. Since he was already there, I asked him to look at a bathroom sink where the stopper wouldn't release, and he replaced it. Unfortunately, I was charged $530 for a visit that lasted only about 30 minutes total. The bathroom sink was already taken apart, and because I was traveling the next morning, I felt I had little choice but to approve the repair. I raised concerns via phone about the charge immediately after the work was completed, but no one followed up. I have also requested a detailed, itemized invoice multiple times over the past two weeks and have received no response. While I was pleased with the technician, the excessive charge and the company's lack of transparency and follow-up were extremely disappointing.

I am extremely disappointed with the care my son received at this daycare…read more My son has behavioral challenges, and I was the one who initiated discussions about creating a Behavior Intervention Plan (BIP) to help him succeed. During the meeting, I left feeling hopeful that we finally had a plan in place, especially since the daycare agreed to the strategies outlined. Unfortunately, once behaviors occurred, many of those agreed-upon interventions were not consistently implemented. Instead of following the plan, situations were often allowed to escalate until my son was ultimately terminated from the program. Throughout our time there, I frequently felt that my son was viewed as a problem rather than a child who needed support. I was expected to provide incentives and workbooks for staff to use because the daycare did not have appropriate resources available. I was regularly informed when my son injured another child, but there were multiple occasions when I was not informed about injuries my own child sustained. I was also concerned by some staff interactions. On one occasion, a teacher took my son's paper, crumpled it up, and threw it away in front of him, which only escalated an already difficult situation rather than helping to de-escalate it. There were too many children for the number of staff available, and I did not see evidence that staff had adequate training to support children with significant behavioral needs. It often felt as though any unexplained issue or injury involving another child was automatically assumed to be my son's fault. What was most frustrating was being told that the daycare could not accommodate my child after agreeing to a behavior plan that was never fully implemented. The final comment that they would "pray we find a placement" felt especially dismissive after months of struggling to get the agreed-upon support in place. Parents of children with behavioral or additional support needs should carefully consider whether this program is equipped to provide the accommodations and interventions it promises. While I understand that not every daycare can meet every child's needs, I expected honesty about those limitations from the beginning rather than assurances that support would be provided and then not consistently delivered.

I was browsing local childcare reviews in hopes to find a good fit for my grandchild... a recent…read morenegative review caught my attention. Four Stars... because nobody is perfect. Parenting is a lifetime subscription, but we often enroll children in daycare with the unspoken (or it seems in this case with highly spoken) expectations of hoping trained staff will "straighten out" difficult behavior. While daycare can be a valuable environment for social growth, it is not a miracle cure for deep-seated behavioral issues. Expecting daycare workers to single-handedly transform a child's manners, attitude, or respect for authority is not only unrealistic--it's unfair to both the staff, the child in question, as well as the other children in the classroom. High-quality daycare centers provide structured routines, opportunities for social interaction, and exposure to early learning. Skilled caregivers can model positive behavior, encourage cooperation, and set boundaries. However, their influence is limited by time, context and capacity. A child spends only part of the day in daycare; the rest of their environment--especially at home--has a far greater impact on long-term behavior. Outsourcing children's behavioral challenges hoping it comes with a "90-day fix my kid" guarantee often comes with great disappointment. Teachers and staff are not miracle workers and are tasked to in helping a classroom of many children thrive in a happy, healthy and safe environment. Soft disciplinary tactics and gentle redirecting always sound better within intervention plans, but in reality, administrators have to take into account their teachers and the other children's safety and mental wellbeing. Sounds like this center took the welfare of their teachers and other families seriously and recognized that some cases call for more specialized and intensive behavioral care as well as parental support and guidance. Putting a childcare center on blast with a negative review doesn't seem to fill the void. Perhaps a more productive use of time would be to have the root causes of inappropriate behavior further explored or perhaps finding therapeutic parental support will help with caring forward. Best wishes and success to all. This is in response to a recent review. FULL DISCLOSURE I am not affiliated with JLU or know the parties involved. I don't claim to be in an expert; however, I am a retired preschool teacher and have experienced, across the gamut, the wild expectations of parents' vs the reality of limitations.

On time. Informative…read more Thorough. The tech they sent to our house...Andrew...was well spoken, polite, and a pleasure to have in our home. We would definitely do business with this company in the future.

buyer beware***they try to switch and bait routine. this…read morecompany gave me a verbal contract, i felt uncomfortable and asked them to put it in writing and he really did not want to and finally agreed to send it. thank god i asked for a written explained and exact service they were going to provide. everything was different from what we had discussed and what he previuosly had sent me by email. the model numbers were all wrong, the warranties he had promised were wrong, he was matching another providers numbers and i had proof from his emails and he would not honor the promised numbers. insist on a written quote of what they are doing and what model numbers and warranties they are providing

We had my son's seventh birthday here and it was fantastic! The experiments kept the kids…read moreinterested and they all had fun making cotton candy and slime. The workers were great with the kids and they took care of everything. It was a very easy place to have a party. We just had to bring cake and they did everything else! I would highly recommend a party here.

From the owner: Mad Science of Western NY is on mission to spark the imagination and curiosity of children by…read moreproviding them with fun, interactive and educational programs that instill a clear understanding of what science is, and how it affects their world. From Birthday parties to Summer camps, After School Programs to Preschool workshops, Library visits to Corporate events, we do it all!