I had to wait over 3 hours and they saw everyone who came in after me before me . Extremely gross…read moreand dirty bathrooms . Terrible experience .avoid this place

Check in is quick, efficient and staff friendly. Clinic is…read moreclean and system works. I recommend this clinic to anyone ill. It's private and it works.

Depende realmente dos médicos e especialistas que encontramos no Hospital da Luz. O meu próprio…read morepercurso, desde o serviço de urgência até ao pneumologista, correu muito bem e fiquei muito satisfeita. Infelizmente, a experiência com o meu marido foi muito negativa. Por isso, perdemos a confiança e decidimos procurar outro hospital. It really depends on which doctors and specialists you encounter at Hospital da Luz. My own experience, from the emergency department to the pulmonologist, went very well and I was very satisfied. Unfortunately, our experience with my husband was very poor. As a result, we lost confidence and decided to go to another hospital.

Pessimo atendimento. paguei 135 euros por jma consulta na emergencia e mais 150 de caucao. infra…read moreestrutura muito bonita mas atendimento horrivel. tres horas de espera. Quando finalmente atendido o medico queria por para fora do consultorio em 5 minutos. Nao ouvia, nao se interessava. So queria terminar a consulta relampago. finalmente recepcionistas antipaticas e sem a menor empatia. nota zero. deviam investir menos na beleza das instalacoes e mais na qualidade do atendimento

The wating line for emergencies is way too long. I had an ear infection and it took them 3 hours to…read moreattend me. Mind you it was in the middle of the night where not many patients are wating. The service is too slow. Plus the hospital is full of sick people and it's dirt. Quality of the hospital is low.

CRIMINALS!!! When it comes to paid tests, they do not…read moredeliver at all. I made myPCR test on the 9th of january in the very morning in Caldas da Rainha. I did not receive my result yet but Lumilabo received my 100 EURO. There is no reaction on e-mails or whatsapp. I am waiting for a refund! DONT GO THERE for your test! This company is totally insane!

Dr Miguel Ribeiro agreed to see my husband at the end of a working day on an urgent basis. Dr…read moreRibeiro is an experienced doctor in internal medicine. The minute he saw him, he knew it was shingles (keratitis). This condition is very serious and we had to move fast to avoid permanent damage to his eye. Dr Ribeiro prescribed medication and referred us to the CUF hospital to consult an ophthalmologist. Our phone was not working in Portugal so, Michele, at the front desk, worked hard to get through and was able to get us an appt for the next morning. We had not realized how serious his condition was. I cannot stress how lucky we were that Dr Ribeiro accepted to see him at the end of his work day. He saved his eye and we are forever grateful! Thank you for caring! Shirley and Clarence

As with the prior review, you better hope you only have flu and insurance they accept. I'm…read morevisiting from the USA and simply needed a prescription refilled (which the doctor in Lagos refilled for €10). Not only did the doctor call me a liar he told me I shouldn't be taking the medication! I'm a 70 woman with osteoarthritis. Not only that...they charged extra because of the pandemic. Needless to say, avoid this place at all cost.