I've used this location twice now and both times were great experiences! The staff were so nice, professional and respectful! I have never waited more than an hour even when it was crowded. The check-in kiosks always glitch for some reason the card won't scan or mine said something about it not loading....ignore that! The people are great! Recently I saw Philip we laughed and he was so patient. I am chronically ill. I do have medical PTSD and so I know great care! read more

This was my first experience with this location and I have say that I had a flawless visit. From check in to use of the kiosk to the lab technician, this business represented itself to be a well oiled machine. Well done! read more

The gentleman who drew my blood was not not only rough but definitely not well trained. Within hours my arm (at the point where blood was drawn) huge bruises appeared on my arm and extended right around. Four days later my arm is still sore!! I definitely do not recommend this LabCorp location. The Receptionist was extremely professional and friendly. read more

Labcorp - Laboratory Testing Near Me - Woodstock, Georgia

The women at front desk, check in and lab techs are extremely rude. They don't respect people nor do they have patience for people coming to get their labs drawn. They either don't like their jobs or they don't like people in general. I was caught off guard with how rude this location is, it was strange. Maybe I caught them on a bad day? Anywho, I wouldn't want to come here again because I certainly don't want a rude person taking my blood- there's no telling the pain they'll inflict! read more

Very friendly customer service multiples times better in comparison to other LabCorps or even Piedmont Urgent Care. This CX begins from the counter to short wait times (depending on time of day) and then the bedside manner of the healthcare professionals when they poke and stick. I refuse to go anywhere else for my monthly labs after this experience. They're all great but personally Danielle is my favorite! CS read more

The people at the Woodstock location do a great job! They are very pleasant and helpful in getting lab work done and are great on the blood draws. They have a staff that are very professional, and that work quickly to get the appointments completed. We have been very pleased with using them for our blood tests and appreciate the service they provide to us for our lab work. It is so nice to have this facility open and no longer have to go to Acworth! read more

The desk clerk basically said she would not help me because she was too busy and asked if I could go to another location. If I had the time to go to a different location, I would have gone there to begin with. The employees at this location were unprofessional. I cannot believe they have a job at all. Do not go to this location unless you are willing to be pissed off. read more

So i just went to see. They were quick professional and courteous.. Nurse was quick and painless. Cant ask for more.

The people that work here appear just miserable and rude. That do nt even look at you when they talk to you and none of them can even crack a smile. My appt was at 2pm but I was nt seen until 2.35. And the place did nt look that busy. I do nt mind waiting but please acknowledge that. Courtesy generally works both ways. read more

I've seen cleaner land fills. The waiting room is cramped and standing room only. Livestock get better treatment. The staff seem like they don't even want to be here. Why has corporate not noticed these reviews? Are these fake 5 star reviews corporate shills or paid review bots companies? read more

The lady that helped me was super friendly, very fast with my not so great veins, good experience.

Wow! What an adversarial lady at the front desk. Told me they didn't have orders. Doctor says they faxed. After a few minutes they found the orders. Then gave me grief about doctor contact info. They wouldn't let my dad in for his appointment until the doctor called in his fax number. Thanks Unnecessary meanness and poor customer service. Glad I am a hard nose and accustomed to dealing with nasty people. A sad and unnecessary negative reflection on the Labcorp brand. A firing seems like the best course of action. read more

I had an appointment scheduled in to get a drug test done for my employer. the lady at the front desk was very pushy and honestly not the most welcoming person. She called my name once, I stood up and was making eye contact as I approached her. She yelled my name 3 more times as if I wasn't already speed waking to her desk. I approached kindly with a smile and it was just shot down with short and bland responses. Next I followed her back into the room where I followed her directions. I was well aware of what I was walking in to. After my test, she handed me a paper and sent me out the door. This was my first ever drug test so I had no idea when to expect results or what the next steps were. She didn't bother to give me any further info on what to do. I never give reviews, let alone bad ones because I know people have bad days, but a week later I followed up with a phone call asking about results because my employer never got them, nor did I. The lady on the phone was again rude and short with responses. She then hung up on me. understandable that some patients can be rude, but that doesn't make it right to treat everyone with shortness and slight disrespect. read more

The way my anxiety is set up, I was hesitant to go to this location per previous reviews. Fortunately, my experience was pleasant. They must have replaced the staff that was here previously or they had the day off lol. My appt was 8/11/2023 (Friday) at 1500 for a drug screen. I used the check in process online and received a text message when they were ready for me. I went in and sat for a few mins in the lobby before the receptionist called me up for my paperwork & ID. She was pleasant and informed me that there was only one tech doing drug screens and the wait may be a few mins longer. It was no problem for me and I appreciated her telling me. There were only a few ppl in the waiting area with ample spaced-out seating. The staff working with another client was pleasant also. The drug screening went seamlessly, I was informed when to expect my results and received documentation. I was out of there in about 20 mins. I'm hoping everyone has the same experience I had for my appt because it's too hot outside for a bad day. read more

After working years in healthcare, I must say this was the worst experience I've had. The receptionist was rude, dismissive, and treated patients like cattle rather than human beings. She needs some training on what medical professionals are truly for. The wait time was absurd, and not enough seating for everyone waiting. I felt unimportant and treated poorly. I won't be coming back. I'd rather be stuck at the social security office. read more

Don't let the random 5 star review fool you. This is a 1 Star facility at best. I show up at 12:25 to pee in a cup. They tell me they close at 12:30 to 1:30 for lunch. Seriously?! Businesses close for lunch? Even so, it would take me 30 seconds to fill a cup. I drove 25 minutes to get here and am now having to sit in the parking lot for over an hour. Not to mention the attitude on the staff is rude. read more

Not the best, rude upon arrival. Stupid. Heck in at kiosk doesn't seem to give info to clerk 3 feet away. Ask a question and you get yelled at. Definitely in need of basic customer service skills. read more

I used the labcorp on towne lake in Woodstoc about a year ago. The first few times the receptionist was just rude and miserable. As you can see, i was not the only one disappointed. She seemed like she hated her job and the patients even more. Today, i had an 10:45am appointment and was told to get there 15 minutes before appointment time. I got there 20 minutes before the appointment and they ended up being 20 minutes late. HOWEVER, today when the receptionist called my name to come back and the first thing she says is "thanks for your patience". I was floored that they admitted they were late. Then after the bloodwork she says is again! It was awesome! I hate it when people make you wait when you had an agreement at a specific time, but those simple words meant a lot to me. I forgive whenever possible. Ill be coming back. No 5 stars because they were indeed late. Thanks Lancorps, I'll be back. read more

What's the point to check in while in the car to come inside and still have to wait over 20 minutes among other people? Not a safe option during this time. If you offer such a service/option then commit to actually providing it. read more

Loquicia was so nice, efficient and professional today during my visit to the Woodstock office. From the moment she signed me in and I told her of my fear of needles, she reassured me and made me feel comfortable. It was one of the quickest and easiest blood draws I have ever had! Thank you Lequicia, keep smiling and making patients feel safe :) read more

Fast, friendly efficient The guy taking my blood was great at his job In and out in a timely manner read more

I reluctantly went here for labwork. I say reluctantly because I have had 3 very bad experiences with the customer service. Why did I go back for a 4th time? Because I live 2 miles down the street. Got there at 5 minutes to 4pm. They close at 4:30. There was only 1 guy ahead of me, I checked in at the kiosk, gave the paperwork to the receptionist, who was pleasant, unlike the 3 times before. All was good so far. I waited 15 minutes, I got back there, met the assistant Marcus who was nice, courteous, and professional. I did the test, he said that's it, wished me a great day, and I was out the door. My experience was fantastic. FYI when I left there were about 4 or 5 people in the waiting room so I got there just in time at 3:55pm. I had no appointment and I consider myself lucky. Make an appointment and they will probably be even nicer. My review is 5 stars this time. read more

Got me in quickly without an appointment, blood draw was painless, very professional people.

This location is closed due to flooding. I'd think Labcorp would have the capacity to update their Google listing to say "temporarily closed". Instead of the listing saying they're open when they're really not. read more

Rude front office staff & excessive wait time considering I had a scheduled appointment. I visited this location a few years ago & had a pleasant experience but it has drastically gone downhill since that point. The front office staff are the ones who give a customer the first impression of a business. In this case, my impression was that the front office staff lacks basic customer service skills and professionalism. Apparently LabCorp doesn't care about its reputation or it wouldn't retain such unprofessional employees. I will drive out of my way to Quest in the future. read more

your clinic was disgusting. the facility itself shabby. the staff compromised my safety from the time I walked in until the time I left. The staff either takes off the mast. I asked Nadine twice to please put on her mask. She told me she has to breathe and then told me she had her shot and works at a hospital. That she wouldn't come to work sick (most don't have symptoms). When I asked how she felt after her second shot she told me she hadn't had the second yet. ARE YOU KIDDING ME??!! They compromised my exposure to COVID the entire time The other tech roamed the halls with the mask ONLY over her mouth. I will be sending this to the CDC. I am appalled and now fear my possible exposure at your site. read more

I was scheduled for a random drug screen and read the hours of operation on the website only to show up and find out that they don't work on that schedule as they were closing for lunch for an hour. That wasn't too bad but the lady presented such a poor attitude in telling me and my co worker that they were closed it really turned my stomach. So I said, "Oh, well I'll come back later." I checked the website again to for what time they closed and it said 4:30. After juggling conference calls I got back there around 3:59 to find out from the same lady that they don't do drug screens after 4 pm with the same poor attitude. I asked if I could at least use the restroom as I had been holding it in preparation and was told they don't have a public restroom. Wow the website is wrong, and the staff is rude what a wonderful combination for a successful business. I guess Labcorp has a resting bitch face bedside manner. Been there a month ago and it wasn't this bad. Staff turn over has turned out to be a bad thing in more ways than one. read more

Scheduling an appointment in advance is no problem and waiting for said appointment is no problem. Understand that delays happen during the process. Waiting for 30 minutes is not ideal though walk-ins were seen before scheduled appointments. What is a problem is when the front desk persons are so busy with their cell phones that persons cannot be tended to. You're a service driven company that should come with all positions! read more

I literally walked in at 4:01pm and they wouldn't drug test me because it stopped at 4:00. I was only late because the directions weren't clear. The staff was not helpful and slightly rude. read more

I've had to come hear a couple times now for a yearly blood screening. No appointments needed. I usually go around noon and there has never been a wait. I have a phobia of needles so I'm usually antsy. The nurses have always been very kind and easy on me making the total experience as good as it can be. They get me in and out within 15min so this is manageable on a lunch break. read more

I went here on Friday to do a routine drug test for a new employment. I was treated as if I were I criminal. I have never encountered such rude staff before in my life. ALL of them walked around as if they were mightier than god. Management should have a serious conversation with their staff and give them a lesson on being humble. I watched a staff member engage in serious rude behavior toward an elderly gentleman. Had she been one of my employees I would've fired her on the spot. You need to fire the front desk girl. She is the rudest person I've ever met. read more

Very friendly front desk staff. There was a very rude and upset woman yelling at them for something that was her doctor's fault and they handled the issue with grace and politeness. I had to wait but I expected that so it was no problem. Don't go here if you need a fedex pick up and can't get there before 1:30 as fedex needs a 2 hour pickup window and LabCorp closes at 4. read more

Even with an apt at 10:00 they call a girl with an 11:45 apt back before me. I hate LabCorp and would give them a big fat ZERO if I could.

amazing!!!!! my 5 yr old autistic son got his blood work drawn there today. tammy and kim are the best. they knew exactly what to do and made me feel comfortable and secure as a mom! they had great bedside manor and happy upbeat costumer service. i will totally be back and ask for them! we both left there feeling happy. read more

Recently went to the facility to get some blood work taken, and pick up a lab to be completed at home. I must say I have never been to a more unprofessional medical office. The person at the front desk was on cell phone most of the time. When she was forced to get up, she indicated to the person on the other line that "she had to go, there were people here". Really? I thought that was suppose to happen! When I went back a couple of days later, there was a second person. She must have been trained by the first, as the habit was identical. I believe some training 101 needs to be done here! Being in the customer service industry, this should not be tolerated. I will gladly drive 20 miles out of my way for tests. Trust me, it will be worth it. read more

The front desk girl named "Monique" is one of the most unprofessional and rudest people I have ever met. I simply don't care enough about this place to write the full story, I just want to state that this girl should be fired immediately if Labcorp wants to retain a likable customer service image. read more

They said they are open till 4:30 so I drive all the way out there and the front desk lady lied and said the testing machine closes at 4. There's no machine it's just a piss stick. Lazy. read more

Great location and you normally do not have to wait. The staff is courteous and efficient. You can schedule your appointment online and simply show up with your paperwork. read more

Only one person in the office and she didn't know how to use the computer system. Would be somewhat forgivable if she wasn't the worst stick that my daughter has ever had. She's had enough tests and handles them well but said this was by far the most painful. I'll drive farther and go somewhere else next time. read more

I couldn't locate this facility so when I tried to call and get directions, the line remained busy for 15 minutes or so. After not being given the right directions from Google maps. I continued riding around looking for this place and kept calling the number. When I finally heard the phone ringing I got all excited but little to my surprise I wasn't able to get anyone from this location to answer the phone. It was a recording telling me to hold till the end of the recording to speak to a representative. (It was a long recording) That never happened after being put on hold the call just suddenly ended saying memory full. This happened 3 times before I just gave up calling. I finally found the place after wasting so much gas. Why can't they check their voicemail or at least answer the phone. All I needed was directions... read more