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    Westmed Medical Group - White Plains - Keeping Things In Check

    Westmed Medical Group - White Plains

    1.5(199 reviews)
    0.1 mi

    My experience after one year post-knee replacement has been frustrating mainly due to communication…read moreissues. Dr. Oh managed my care initially, but I felt that my ongoing pain and stiffness were never clearly explained. Instead, I was referred to Dr. Schmicker without a clear understanding of the cause of my symptoms or a defined plan moving forward. Throughout this process, I struggled to get clear answers about why I was still in pain and what the next steps should be. Communication and follow-up have been lacking, which has made an already difficult recovery more stressful and costly. I'm sharing this to highlight the importance of clear communication and guidance for patients going through long recoveries.

    Doctors range from good to excellent but Summit is a money making company with no regard for…read morepatients. When you call to schedule an appt, you get someone in a foreign country who only knows a script. Frequently the accent is so strong and cannot be understood. They have a policy that they are not required to provide you with your own test results. I thought this was illegal, but there is some loophole. I can only guess the more info you have of your own health could put them at some disadvantage. They are run by business people, not doctors. I have recently been threatened with a collection agency to get a (paid) $15 from a year ago. The patient portal is totally unsatisfactory. You cannot just look up when your last doctor's appt was. You have to know when it was, which defeats the purpose. You have to pay for parking at Ridge Hill, by a system on a cell phone requiring a great deal of info including credit card info. It is time consuming, then there is a substantial walk to the facility. If I could rate it zero stars I would. rate it zero stars I would.

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    Westmed Medical Group - White Plains
    Westmed Medical Group - White Plains - Clean. Can't Complain

    Clean. Can't Complain

    Westmed Medical Group - White Plains - VIRTUAL BILL SICKENING!!! Not right

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    VIRTUAL BILL SICKENING!!! Not right

    Labcorp - laboratorytesting - Updated May 2026

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