Arrived at 8 am at LabCorp and had to wait over 15 min just to sign in as only 1 out of 3 check-in computers were working. Sadly, most of the elderly had no idea had to sign in and scan their documents. The waiting room was full and there was no spot to sit. Was there with my elderly aunt getting her bloodwork drawn after a recent hospital discharge (ICU) for Diabetic ketoacidosis. Having had to fast since 6 pm the night before her blood sugar was 38 and dangerously low. The staff was curt and rude when asked if she could be seen soon or if we would have to leave as she was faint, sweaty, and shaky. The receptionist told me there was nothing she could do, and the wait was at a minimum of an hour. Her tone was rude and dismissive not only to me but to most of the people in the waiting room. On top of taking the morning off from work to take my aunt, we had to leave after 1/2 hour in fear she would go into a diabetic danger zone. There needs to be a better system in place in situations like this! Increase your staff, get your computer systems working, and more importantly train your staff on compassion and common courtesy in dealing with the elderly and their specific needs. Our experience in your facility was substandard at best and the waiting room & bathroom were in need of a good cleaning. read more